1. Course Introduction

2. So what is a process or a business process for that matter?

3. Course Pillars A theoretical component
Look at systems analysis and design
Process modeling and process modeling techniques used to design better systems and improve business processes
A practical component
You will use an ERP that has implemented common processes (OFBiz)
See how ERP systems work

4. Implements process best practices for large scale systems
Course Pillars
Process Frameworks
CMMI
ITIL
Six Sigma
Lean Mfg.
Kanban
Modeling Methods
BPMN
UML
ERD
Software design
Waterfall
Scrum
Agile XP
DevOps
ERP
Implements process best practices for large scale systems

5. Course Pillars
ERPs implement process best practices?
Process improvement practices
Adapt to ERP processes / customize, create
Modeling tools (UML)
Change as-is to to-be
How to automate and reengineer
Describe / Understand
Processes (Financial, procurement, sales, materials management, production)

6. A Note for this Semester
This course underwent a big process transformation last semester
SAP is gone and OFBiz is in
We lost the SAP license. Students did not like SAP anyway?
So the SAP centric book is gone and a more theoretical book is in
We are now using OFBiz but I’ll still compare OfBiz to SAP
There will be a greater focus on systems modeling
You will use the models again in IS 495

8. Theoretical Component
We will review the analysis and design content of IS 301
Waterfall, agile methodologies, scrums
Basic process modeling with UML
UML Activity diagrams
UML Class diagrams
Use-case diagrams

9. Theoretical Component
Structural models depict how objects are put together
Purchase orders have items
Behavioral models depict what objects do
Think of these as Web services with business rules attached

10. Theoretical Component
Designing physical architecture
On premises or in the cloud
Software frameworks and architecture
Deployment
Managing process change
Deployment controls

11. Practical Component Think of the practicum as having three parts
One part involves a software programmer implementing 3rd-party processes
The other involves seeing how ERP systems have an architecture and API from which you can extend core processes
And the third involves understanding some core ERP products
We will not necessarily cover these in order

12. Practicum: Part 1 Implementing Web services
We write code to talk to common services
FedEx, UPS, USPS to ship
Payment services
Credit rating
This code is all based on some standard protocols

13. Practicum: Part 2 Extending ERP Services
ERPs provide framework services
We extend those services and the framework

14. Practicum: Part 3 Understanding core ERP services
Use OFBiz to explore common business processes and functions
Purchase to payment
Order to cash
Production
Materials management

15. Course Outcomes
Understand how processes mature toward being both stable and capable
How we, as IT people, develop software to both automate and optimize processes
Determine the risks and benefits of ERP systems as part of an organization’s process infrastructure
Understand core business processes like order to cash, purchase to payment, production, warehouse management, materials management