1. Knowledge Management Tool

2. Knowledge Management - a conceptual view Content People Technology

3. Expert Finder Maintains and search for information about Experts

4. Information Finder Search for information

5. Content Management Repositing Knowledge documents

6. Filtered and Categorized Knowledge Officer Sales Finance Operation Knowledge Documents Categorized Domains Users The Experts has to submit their document to the knowledge officer. The Knowledge officer will verify the document and segregate and place the document under the respective domain. Only those users having access to a particular domain can access the documents placed under that domain.

7. Query to Experts Raise queries to the experts to get their help through Email and Chat Session

8. Knowledge Transfer Discussion Forum, Add Comments, Give Feedback

9. New Title Alerts Subscription for alerts through e-mail

10. Access Through Wireless Device Knowledge Center Access through Mobile PDA A Micro edition application provides the user to access through wireless device

11. Thank You