1. Build a Sustainable Staff Culture!
March 15, 2018
Build a Sustainable Staff Culture!
“H” Rothenberg Co-Owner TRIPLE C CAMP Charlottesville, VA

2. CULTURE: the set of shared attitudes, values, goals, and practices that characterizes an institution or organization

4. Living in Illinois
Ingleside, IL
GLENBROOK

5. Living in Virginia

7. Hi-Five sports

8. What can I share?

9. How Can we help each other?
Make new friends Take 1-2 min.
What is intentional about your culture min.
Why do we want a great staff culture?

10. Priorities of hiring Who are we looking to attract?
Who is doing the hiring?
What type of plan or strategy is in place?
Who will the supervisor be?
People like people like themselves.

11. Child Care Vs. Child Development Perspectives…
Parents
Staff
Campers

12. “Failing to Plan is Planning to Fail”

13. TYPES OF PLANNING Strategic Planning
Smart Goals (Specific, Measurable, Achievable, Results Focused & Time Bound)
Budget
Forecasts and updates

14. Set the CULTURE! Please & Thank you! Emails…cc, signatures
In Person Communications
Phone (First impression specialist)
Role Modeling

15. “Get into your day, before your day gets into you
“Get into your day, before your day gets into you!” Set the tone for you & role model for others
Do more than the basics!
Go for a run, swim, etc.
Shower

16. Staff meetings… Awww…or Yeah!!!
Winter/Pre Pre Season
Spring/Pre Season
Pre Camp
Daily during program
Inside Customers vs.
Outside customers

17. Staff Documents Applications Reference Forms Tax Forms
Background Check
Fingerprinting
And more…
It’s all part of the job & plan

18. MANUALS/Documents! Staff Handbook Risk Management/Safety Procedures
Harassment Free Workplace
Release Forms (Staff & Campers)

19. How are we finding Staff?
Returning Staff
Former Campers/participants
Staff Referrals
Local University type staff
Last minute fall in your lap!
Ideas???

20. Interview Plan Strategy Going into interview?
What happens Day before and day of interview?
What is interview follow up plan?
Tracking Sheet for each candidate with follow up plan?
In person interview is first chance to make in person impression.
Important?

21. Practice & Practical
We’ve hired them, now what?

22. HANDBOOKS & POLICIES Alcohol Tobacco Illegal Drugs Legal Drugs
Cell Phones
Dress For Success

23. INTENTIONAL HEALTH STRATEGIES
EXERCISE
Eating Properly
Rest
Get into your day before your day gets into you
DRINK WATER!

24. STAFF ANXIETY American Camp Association Help Line Watch their habits
Let them know you are available
Personal Cell Number

25. Intentional Events & Competition
Purple & Gold – FUN IS GOOD! – Mike Veeck
In front of campers & away from campers
Camper Events – Dodge Ball?? Shirts vs. Skins?
Private or public events

26. Chart of Organization - SUPPORT

27. TIME OFF During Week Weekends Travel Teams – staff commitment??
Year round programs

28. MORE ACTION Morning Opening Round Up End of Day Shout Outs
End of day staff meetings
Staff who are not at meetings

29. MORE ACTION STAFF OVERNIGHTS WEEKLY THEMES DRESS UP DAYS
STAFF CHECK INS
WRITTEN STAFF EVALUATIONS

30. MORE, MORE ACTION LEAGUES & GAMES – camp and/or staff??
UNIQUE GAMES – “TRIPLE C STYLE”
INTENTIONAL STAFF EVENTS
SWAG
Industry Best Practices
Level Up: Growing campers & staff

31. Sustainability plan for fall/winter
Monthly s
Daily Posts

32. Best way to build culture: The staff who understand the program and what your about must return!

34. Build a Sustainable Staff Culture!
March 15, 2018
Build a Sustainable Staff Culture!
“H” Rothenberg Co-Owner TRIPLE C CAMP Charlottesville, VA