1. Microsoft Dynamics 365 for Customer Service Worried About Exam Free Exam MB2-718 Dumps,Free MB2-718 Question

2. Exam Information Published : February 21, 2017 Languages : English, Japanese Audiences : IT professionals, Developers Technology : Microsoft Dynamics 365 Enterprise Credit toward certification : MCP, MCSE

3. Free Exam MB2-718 Dumps,Free MB2-718 Question Skills Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

4. Free Exam MB2-718 Dumps,Free MB2-718 Question Who should take this exam? Individuals wishing to obtain a certification on Microsoft Dynamics 365 for Customer Service should take this exam. include sales operations managers, customer service managers, service schedulers, administrators, office managers, executives, partners, and consultants who want to demonstrate a foundational understanding of the application functionality. The exam is appropriate for those who are new to CRM but have a background in the business process as well as Microsoft Office.

5. Free Exam MB2-718 Dumps,Free MB2-718 Question Question No 1 You have a Microsoft Dynamics 365 environment You implement Field Service. A user named User1 is creating an agreement User1 attempts to set the agreement booking dates and agreement invoice dates but reports that the options are disabled. You need to resolve the issue.What should you do? A. In System Settings, set the Fiscal Year End. B. Set the work order duration. C. Add the Customer Service Representative role to User1. D. Set the agreement status to Active. Answer: D

6. Free Exam MB2-718 Dumps,Free MB2-718 Question Question No 2 Which three actions can you perform by using editable grids? Each correct answer presents a complete solution. A. Update a lookup fie4d to a custom entity. B. Edit records by using mobile clients. C. Group records by a specific column. D. Update a Customer Type lookup field. E. Update the value of an Owner lookup field. Answer: A,B,C

7. Free Exam MB2-718 Dumps,Free MB2-718 Question Question No 3 You have a Microsoft Dynamics 365 environment You implement Field Service. You need to check the work order instructions in the Field Service mobile app. Which tab on the work order contains instructions? A. Incidents B. Other C. Info D. Booking Answer: C

8. Free Exam MB2-718 Dumps,Free MB2-718 Question Question No 4 You create a service-level agreement (SLA). For which two of the following key performance indicators (KPIs) can you create actions? Each correct answer presents a complete solution. A. Escalate By B. Resolve By C. First Response By D. Close By Answer: B,C

9. Free Exam MB2-718 Dumps,Free MB2-718 Question Question No 5 You need to provide quick ad-hoc analysis of data from within the Microsoft Dynamics 365 environment Which Export to Excel option should you use? A. Excel Online B. static worksheet C. dynamic worksheet D. dynamic pivot table Answer: A

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