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HOTEL REVIEW BOARD (HRB) QUALITY HOSPITALITY DEFINED Inservice. Inspection & Incentive Programs

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Presentation on theme: "HOTEL REVIEW BOARD (HRB) QUALITY HOSPITALITY DEFINED Inservice. Inspection & Incentive Programs"— Presentation transcript:

1 HOTEL REVIEW BOARD (HRB) QUALITY HOSPITALITY DEFINED Inservice. Inspection & Incentive Programs www.facebook.com/hotelreviewboard

2 Becoming more wealthy & how your ownership wealth associates with taking better care when you own. ●Hotel Location is 1st. Partner Your Facility. ● Subsidiary & Divisions Partners ○Transportation, Valet, Dining, Maintenance, Other, Etc. ●Executives, management & Employees Partner then... ●Vendors ○Towel Cleaning, Uniform, ●Guests ●The Power in Referrals ○Just telling others about a great opportunity ○Income for you & the referral client ○Increased Bonus & Residual HOTEL REVIEW BOARD (HRB) INCOME STRUCTURE *All Generate Income 1 to 3 Hour Generally am Hours (9-11am) Inservices and/or individualized more detailed module sessions (at hotels individually and/or at conferences). 1 to 3 Hour Generally am Hours (9-11am) Inservices and/or individualized more detailed module sessions (at hotels individually and/or at conferences). Employee activation is instant at inservice. Investment is either paid by 'NEW' partner at inservice and/or extracted from pay, then redeposited. Bonus pay is then distributed from IUSO VM same day the investment is extracted with additional investment increase return amounts (depending on how many people are partnering within any given inservice) as a mandatory investment. Note: All partners receive Weekly Bonus & Residual Income as outlined in Vision Manifest Organizational plan $B Everybody Makes More. Take Home up to $4,500.00 Extra Each Month INCOME INCENTIVES: Up to $4,500.00 Monthly EXTRA Income

3 INSPECTION HOTEL: HOTEL NAME GRADE: A+ PERCENTAGE: 100% Appointed Supervisor: Supervisor Name Here Inspection Points for each: Hospitality, cleanliness, courteousness, customer service, facilities access, Public Service (& Volunteer Programs for Credit), Team Cohesiveness & More. Report Card Congratulations ! Hotel locations have 10 Days to make any inspection corrections before Report Card distribution

4 DISCUSSION TOPICS Hospitality: Treat Guest Wealthy. With Respect. Accommodate Cleanliness: Insure You, Facilities, Room & Amenities are Clean International Embassy Program: Hosting international delegates. Procedures when an International Security Director (ISD) is present. ISD’s insure security cameras (& other security beyond normal inspection and/or standards) are noted, maintained and/or installed. ●Punctuality ●Finance Management & Health Get Points from HRV Page Note: Rules for Inspection are sent to Hotel Before Inspector Arrives (subject to random inspection).

5 ASSOCIATED VALUE $5,000.00 - $15,000.00 Per Inservice Compensated from Marketing Plan Cost You Nothing Employee Rotation Management Incentive Based A+ Inspection HANDS ON/BENEFITS ●Volunteer Assistance ○Embassy Regulations ○Security Director ○Global Regulatory Guidelines ○Cleaning (Cleanliness) ■Hands On & ■Inspection Supervision ■Patio, Pool & Fitness Room ○Maintenance Technique ○Hospitality ●Guest Perks ○Surprise Partnership IAO ■For Current Guest ■Employee Referrals ■Misc. ●1 Motivational Speaking Event ○30 Minute Inspiration Engagement *Benefit from Trillion Dollar Incentive Marketing Plan Program Pay, Points & Credits Points & Credits Points & Credits Remember: Hotel facility partnership pays for renovations & maintenance separate from Room Rate Profit.

6 HOTEL SELECTION What hotels are in what region? ●4 Regions (W,MW,ME,E)^ & Global ●10 to 100 Hotels (Each Region) ○Embassy Delegate Prepared ○‘Vision Manifest’ compatible ○Approved Operational Locations Which hotels are we Reviewing? ●Security Clearance Locations ●Reservations & Catering ●Select Choice Global Locations ^West, Mid West, Mid East, East Regions IUSO U.S. Reporting Agency monitored territories. Embassy Locations: Quality workplace & housing for international delegates & global partnerships. Higher Expectations. Higher Standards

7 ●Heightened Security ●Terrorist Awareness & Prevention ●Simply preventing Fear (Terrorism Definition) ●Camera Surveillance Monitoring ○Guest In Room Camera Monitoring (property safety) ■No maid abuse or luggage search. I See You ●Monitoring Increases in Terroristic Behaviour ○Smoking ○Alcohol Consumption ○BiSexual Activities ○Misinformation Dissemination ○Noticeable lies in otherwise truthful persons ○Unusual Meat Consumption ○Increased Overweightness Presence ○Fire Armed Personnel in Numbers (Even Police & Military Personnel) ○Aggression ●Access Keys & Programming ●Quarantined Rooms & Assignment Reinstatement ●Employee Rates & Complimentary Stay Policy ○Correct Application, Acceptable Exemptions & Restrictions Anything that suggest reverse functionality attempts implies somebody has and/or has attempted planning an undesirable event. INCREASED SECURITY PROTECTION In many instances, having an internal affairs division monitoring your internal security, Police and/or other authoritative protection measure protocol increase effective prevention while also increasing securities protection. SLEEP SAFE! ILOC SECURITY SYSTEMS TM

8 OTHER POINTS IN REVIEW INTEREST NOT MUCH MORE ●$200 a night ●30 Day ●$6000.00 Monthly & this is not even a monthly rate. Great for those continuously vacationing, traveling, executives, etc. Applied Credits In Addition to Generalized Hotel training, IUSO goes beyond addressing IUSO Policy ●Reproduction Protocol ●Naturalized Compliance ●Global Correction ○Application ○Suggestion ○Participation ●Safety ○U.S. Reporting Agency Security Director ○Installed Global Governance for IUSO Global Rule ○Heightened Security means shift in authority. Appointed DSA ●Awareness ●Quality Assurance ●Customer Service (With a Smile) ●Access to Resources (such as) : ○Meeting Rooms, pool,Dining options & More ●Taking pride in work ○Insuring cleanliness ○Maintenance for small things ■Prevent big things ■Endurance ■Lost & Found: Fair Return Policy ●Return All Items *Local & Regional Hilton Hotels (EMBASSY Focus). DSA=Directing Supervisory Agent (DSA) www.facebook.com/hotelreviewboard Smile Exercise Bathrooms & Kitchen *No Bacteria Sterilization Bleach Recommended for: ●Floors ●Sinks/Drains ●Surfaces Mix with water accordingly. Careful. Don't bleach clothes Bathrooms & Kitchen *No Bacteria Sterilization Bleach Recommended for: ●Floors ●Sinks/Drains ●Surfaces Mix with water accordingly. Careful. Don't bleach clothes QUICK CLEAN ROUTINE *Hamper, Drawers, Closet *Throw away trash *Place Items Orderly *Clean, Disinfect, Deodorize QUICK CLEAN ROUTINE *Hamper, Drawers, Closet *Throw away trash *Place Items Orderly *Clean, Disinfect, Deodorize MAID SELECTION *Healthy & Fit *Effective *Detailed *Trained & Supervised MAID SELECTION *Healthy & Fit *Effective *Detailed *Trained & Supervised

9 DISCUSSION (FOR PARTNERS) *Pride & Wealth. Increased by making employees wealthier. *Extensive Maid Training certificate program *Inspection Mandatory each 12 months ●Keep Hotel Hallways & environment Quiet ●Reasonable difference in rate (when unexpected) or ●Comp (Complimentary) when applicable ○If they are not able just provide as a courtesy ○Create 3rd party petty cash partnership entity for rooms & situations like this ■Satisfaction is always the win (even when comped) ■Placing People in rooms with decor designed for them (by request or selection) ■Employee Rate if necessary ■Satisfaction Voucher ■Cleaning Supplies Compliance >Towels: Paid for in room rate. Take ‘ONE’ as a souvenir ●Purchase ‘NEW’ according to Policy Gatherings: Encourage meeting room or larger ballroom/banquet room for groups growing in size exceeding suite capacity. Encourage guests return for discounted rates Insure Hypoallergenic and/or antibacterial cleaners high in PH are used while avoiding carcinogenic cleaning components harmful to maids, guests & personnel. Whenever comfort is compromised or to insure satisfaction, COMP! General Rule: The guest is always right. Not worth arguing! Insure walls are cleaned. No sperm, yellow residue, etc. & disinfected Carpet Care

10 EXECUTIVE TRANSPORTATION ●Private Chauffeured Transportation ○Uber ○Professional Driver ○Luxury Rentals ●Rentals ○Monthly leasing ○Referral Service ■Credit for each Referral ■Get Paid ■Valet

11 ROOM COMPUTER SERVICES ●Laptops ○Available @ ■Front Desk or ■Room Service ●Internet Computer ○Connected Directly to TV ○Projection Systems (Where Applicable) ○Keyboard @ Mouse Access ○Use your Room Flat Screen Monitor ○Cable Connect with computer features ○100% Chrome/Explorer Internet Access ■Office 365 Online ●Word ●Excel ■Online personal files hard drive ●Vision Phone Compatible ○Video Phone ●Vision Phone Compatible ○Video Phone Don’t have your own computer? That’s fine. Use ours. ●Participating Locations ●Partner & Get Paid


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