1. INTRODUCTION  Apparently, active listening is of paramount importance.  Notably, the non-verbal communication skills should be championed for effective communication.  The following are the possible ways to improve on the fore-mentioned subject.

2. Improving listening skills  Minimize both external and internal distractions.  Anything that will cause distractions in the business setting should be avoided as much as possible (Guffey & Almonte, 2009).  For instance, if one of the employees starts up an illicit argument, shut off.

3. Do not interrupt  Always learn to listen carefully without interjections.  Give the person speaking time to finish what he/she is saying before intervening or rather asking questions.  Therefore, people should always learn to listen more than they can speak (Kratz et al.,1995).

4. Stay focused.  Always concentrate on the subject matter without further deviation.  Staying on track is something worth your time and money.  Therefore, it will be good enough to focus on the most important business activities such as meeting business deadlines.

5. Improving non-verbal skills  Pay attention to non-verbal signs such as body movements, eye contact, posture, gestures, and tone of voice among others.  People’s unspoken behaviors will enhance and facilitate non-verbal skills (Pease & Pease, 2008).

6. Use good eye contact  Good use of eye contact is very essential in non-verbal communication.  However, too much eye contact can be intimidating or confrontational as well.  Communications experts say that a good eye contact should last for an interval of 4-5 seconds (McIntosh et al., 2008).

7. Good Eye contact image

8. Improving listening skills

9. Effective listening image

10. References  Guffey, M. E., & Almonte, R. (2009). Essentials of business communication. Toronto: Nelson Education.  Kratz, D. M., Kratz, A. R., & Art James Productions. (1995). Effective listening skills. Chicago: Irwin Professional Pub.  McIntosh, P., Luecke, R., Davis, J. H., & American Management Association. (2008). Interpersonal communication skills in the workplace. New York: American Management Association.  Pease, B., & Pease, A. (2008). The definitive book of body language: The hidden meaning behind people's gestures and expressions. Bantam.