1. SUGGESTIONSYSTEM

2. STAFF SUGGESTION SYSTEM

3. THREE STAGES OF IMPLEMENTING SUGGESTION SYSTEM  ENCOURAGEMENT  EDUCATION  EFFICIENCY

4. WHY SUGGESTION SYSTEM STUMBLE AND HOW TO AVOID THEM?  DELAYS IN APPROVING IDEAS  COMPLEX APPROVAL PROCESS  BACKLOG OF SUGGESTIONS NEEDING APPROVAL OR IMPLMENTATION  LESS THAN 99% OF IDEAS IMPLEMENTED  INAPPROPRIATE KAIZEN SUGGESTIONS  ALLOWING ANONYMOUS SUGGESTION  UNFAIR REWARDS  MOTIVATING BY CASH ONLY  LACK OF PROMOTION AND SUPPORT OF THE KAIZEN SUGGESTION PROGRAM  LACK OF TIMELY IMPLEMENTATION

5. SMALL GROUP ACTIVITIES

7. THE INTRODUCTION OF SGA LEADS TO THE FOLLOWING RESULTS:  TEAM-BUILDING  IMPROVED COMMUNICATION  HIGHER INVOLVEMENT  LEARN HOW TO ANALYZE AND SOLVE PROBLEMS