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3. TAKE THIS COURSE Audience: 2 Day Course designed for : Leaders Managers Partners Teachers Parents And all the individuals who are having a hard time dealing with difficult people at work, school, home, or among friends. Price: $1,699.00 Length: 2 Days How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/

4. TAKE THIS COURSE How to deal with difficult people training course covers the procedures and strategies you can use at the working environment or in the public arena to coexist with the people whom you can't stand and are genuine agony to work with. This course will enable you to translate the difficult people, impact them, and make them work for you without them seeing it. The how to deal with difficult people course helps you determine major areas that you should focus on to solve your people issues. In order to reach that goal, we will introduce you to the most common unwanted types of behavior and the roots to these behaviors and then will help you develop an understanding of why people really apply those types of behavior. How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/

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6. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ The how to deal with difficult people course causes you decide significant zones that you should center around to tackle your people issues. Keeping in mind the end goal to achieve that objective, we will acquaint you with the most well-known undesirable sorts of conduct and the roots to these practices and afterward will enable you to build up a comprehension of why people truly apply those kinds of conduct. When you know the roots and the reasons why people are being difficult, you can explain them and impact them and therefore inspire them to work with or for you. Legitimate correspondence is the initial move towards difficult people. Like everything else, correspondence is an aptitude, which you have to learn on the off chance that you need to survive difficult people. How to deal with people course causes you enhance your communicational aptitudes. To start with, you need to figure out how to listen effectively to have the capacity to achieve a profound comprehension.

7. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ As much as listening is essential, talking successfully is as basic. You have to talk in an approach to be understood. How to deal with difficult people course instructs you to listen effectively and talk viably. When you grow such significant aptitudes as a correspondence propensity, you will have the capacity to assume control over the difficult circumstances and subsequently get difficult people with difficult practices under your control. To entirety up, in how to deal with difficult people course, we will enable you to distinguish most regular difficult practices and after that show you the best strategies and procedures to deal with every one of these practices.

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9. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Training Objectives: Upon completion of how to deal with difficult people course, the attendees will be able to: Recognize difficult behaviors Identify the roots of the unwanted behaviors Decode difficult people Improve their listening skills to reach a deep understanding Improve their speaking skills to be understood Communicate properly and effectively with difficult people Use techniques and solutions suitable for each unwanted behavior Not let difficult people or unwanted behaviors control the situations Take control of the situation and get difficult people work for/with them

10. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Training Outlines: How to deal with difficult people course consists of the following lessons, which can be revised and tailored to the client’s need: Overview of how to deal with difficult people Realize four intents Communicational Skills Win the Sherman Tank Beat the Sniper Deal with the “know-it-all” Control the Exploder Deal with the super agreeable Neutralize the negativist Bring on Board the Indecisive, the Ditherer, the hesitant Deal with the Complainer

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12. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Overview of how to deal with difficult people: Definition of difficult people Recognize the most unwanted behaviors Identify the roots to these behaviors Realize four intents: Get it done Get it right Get along Get appreciated Understand the threatened intent Reduce the differences

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14. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Communicational Skills: True Listening and Effective Speaking True listening Listen to understand Reach a deeper understanding Effective speaking Speak to be understood

15. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Win the Sherman Tank: Stand up for yourself Use names Backpedal Aim the point and shoot Let them have the last word

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17. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Beat the Sniper: Silence, calm down, backtrack Expose the hidden attackers Use the battlefield strategy Deal with the “know-it-all”: Backtrack and appreciate them a little Ask for clarification Explain the facts and documents Save the embarrassment Give them credit when they deserve it

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19. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Control the Exploder: Use names Show mercy Avoid fueling the explosion Deal with the super agreeable: Make them feel safe Appreciate their commitment Keep them in the friends circle

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21. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Neutralize the negativist: Don’t try to convince Use them wisely Don’t push Appreciate them Bring on Board the Indecisive, the Ditherer, the hesitant: Take your time and be patient Ask smart questions Be humorous Walk in their shoes Make them aware of their behavior influence

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23. TAKE THIS COURSE How to Deal with Difficult People Training https://www.tonex.com/training-courses/how-to-deal-with-difficult-people-training/ Deal with the Complainer: Look for the major complaints Lead the conversation Involve them in searching for solutions Shut them down in case of repeating the behavior

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26. Contact Tonex Training Expert Dallas, TX: 1400 Preston Rd., Suite 400 Plano, Texas 75093 Tel: +1-972-665-9786 Washington, DC: 1025 Connecticut Ave, NW Suite 1000 Washington, DC 20036 Tel: +1-202-327-5404 International: +1-214-762-6673 Fax: +1-972-692-7492 Visit Tonex website https://www.tonex.com/