1. Will the Flow supports bulkification mechanism? Yes,flows support bulk records processing also. Q A

2. What are outbound messages? what it will contain? In outbound message contains end point URL Q A

3. What is External id? primary id? External id is unique to external application. Primay id is unique to internal organization. Q A

4. Data loader?and which format it will support? Data loader is a tool to manage bulk data. It will support.csv format of Excel. Q A

5. Ajax Components in V.F? Ajax components are nothing but tags start with like Q A

6. Auto-response rules and Escalation rules(for which objects are mandatory)? Case and Lead. Q A

7. Difference between REST and SOAP API'S? Varies on records that can be handled. Q A

8. What is creating debug log for users? Track code. Q A

9. . How cases are created? Email to Case and Web to Case Q A

10. What is after undelete? While retrieving from recycle bin Q A

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