1. TCS iON Digital Assessment
Redefining the Future of Assessments
Sept 2018

2. TCS iON Digital Assessment - Agenda
Experience in Assessments 1
Infrastructure 2
Manpower 3
Solution 4
Process 5
Content 6
Exam Governance 7
Customer Speak 8

3. TCS iON Digital Assessment – Experience in Assessments

4. Conducting effortless, paperless and errorless assessments with
A Secured Platform that Hosts World’s Largest Single Shift Assessment

5. We service > 80% of the high stake exams in India
4 out of 5 Top Medical Entrance Exams
Top Engineering Entrance Exams
Top B-School Entrance Exams

6. We service > 80% of the high stake exams in India
State Departments and Recruitment Bodies
9 out of 22 PSCs
Education Boards and
Universities

7. End to End Platform for any Assessment
Pre-Exam
During Exam
Post Exam 1 2 3
Application
Management
Allocation
Management
Distributed (LAN)
Assessment
Analytics
Key Based
QP & Response Hosting
Internet Based Assessment
Online Marking
Exam Management
Item/QP Management
Merit List
OMR Based Assessment
Key Based Auto Scoring
Exam Portal
Result Hosting
Paper/Pencil Based Assessment
Marking
Assessment Monitoring (Any Device; Any Where Command Center)
121.6 Million
Candidates
2,546
Exams
5,790
Unique exam centers
1.94 Million Candidates
Largest single shift

8. TCS iON Digital Assessment – Infrastructure

9. TCS iON Digital Assessment - Wide Reach of Test Centers
State
# of Computers
Bihar
11302
Jharkhand
8301
Orissa
12225
Arunachal Pradesh
426
Assam
4836
Manipur
361
Meghalaya
Mizoram
166
Nagaland
256
Sikkim
100
Tripura
321
West Bengal
11977
Total
50632
East
State
# of Computers
Delhi NCR
24129
Haryana
8993
Himachal Pradesh
2428
Jammu & Kashmir
3245
Punjab
13905
Rajasthan
22773
Uttar Pradesh
31830
Uttarakhand
5010
Total
112313
North
388 k+
Computers
Partner Digital Zone Sites
1,343
State
# of Computers
Andhra Pradesh
36500
Karnataka
15850
Telangana
26340
Kerala
8114
Lakshadweep 12
Puducherry
700
Tamil Nadu
18430
Andaman & Nicobar 50
Total
105996
South
West
State
# of Computers
Goa
544
Gujarat
17891
Maharashtra
51073
Chhattisgarh
10999
Madhya Pradesh
38777
Total
119284
TCS Digital
Zone Sites
214
Data as on July 1, 2018

10. TCS iON Digital Assessment – TCS iON Digital Zones
Standardized TCS iON Digital Zones
Spread across 156 cities in India
239 TCS iON Digital Zones currently operational and more to be added
Physically Challenged Candidate Friendly Test Centers
Categorization of Exam Centers

11. Self Contained Inventory in every Test Center
AVAILABILITY
INVENTORY
AVAILABILITY
Servers
5,548
Network Kits
1,582
2,155
Switches
Data Cards
1,668
7,530
Scanners
945
Web Cams
Partitions
3,40,959
Biometric Devices
7,596
Data as on April 1, 2018

12. TCS iON Digital Assessment – Manpower

13. Adequate availability of Certified Local Manpower
Head – Assessment Operations
Program Director
Project Manager
Zonal Head <Zone>
City Head <City>
Center Head <Center>
Test Center Administrator
IT Manager
LAN Managers
Invigilators
Guards
Volunteers
Support Staff
TCS Staff
Local Infrastructure
Service Provider Staff
Regional Ops Mgrs.
<State>
1:250 Candidates
1:30 Candidates
1:1 Exam Center
1:1 Exam City
IT Managers
Registration Managers
Invigilators
Center Heads
City Heads
Management Oversight
Certified Manpower
RATIOS
iON Academy
IdentificatiON
Plan
Act
Feedback, Internal Tests
CodificatiON
CertificatiON
DisseminatiON Do
Check
Trained & Certified Manpower available in over 450+ cities in India

14. TCS iON Digital Assessment – Rigorous Invigilation Management
Identified larger pool of invigilators in every city
Building a database of Ex-Servicemen, Ex-Bank Officials, Ex-Academicians etc
Background Checks mandatory for all Invigilators
Invigilator Certification post Training
Random allocation of Invigilators across labs/test centers
Pre-Exam, declaration from invigilators that close relations are not taking the exam
Post Exam, declaration in attendance sheet on fair invigilation along with mobile number
Post Exam, invigilator address proof also shared with customer
Restricted mobile usage for Invigilators

15. TCS iON Digital Assessment – Process

16. TCS iON Digital Assessment – Granular Rigor in Exam Processes
Detailed Standard Operating Procedures
- Pre-Exam, Exam & Post Exam Activities 1
Strengthening Test Center Management Degree view of Test Centers 2
Digitization of Processes – Project Tracker, Centralized test Center Booking 3
Candidate Responses & Results shared with customers in less than 24 hours 4
Post exam data and feedback analysis leading to having Test Centers on Hold / RCA 5

17. TCS iON Digital Assessment – Redundancy at all levels
10% Buffer Systems in all Test Centers
Buffer Test Center in every Test City
Candidate Systems
Backup Server configured for every Primary Assessment Server
Assessment Servers
Direct Internet access
Tested Data cards
Internet access for Primary Server
2 Data Centers in different seismic zones
Data Center

18. TCS iON Digital Assessment – Solution

19. TCS iON Digital Assessment – End to End Assessment Solution
Digital Exams
Planning
Resource Allocation
Exam Scheduling
Digital and Secured QP Distribution
Secured Printing
Assessment
Center Management
Multi-lingual
Registration and Audit Trail
Mocks
Registration Desk
Friendly to Differently Abled
Item
Question Bank
Question Paper
Paper Template
Rule Engine
Question Types
Marking
Using Keys (Objective)
Using Teachers / Evaluators (Subjective)
OMR Auto-Scoring (Objective)
Allocation
Node Management
E-Admit Cards
Infrastructure Audit
Dashboard
Candidate Scheduling
Results
Publishing
Analysis
Merit List
Audit Trail
Rank List
Results Hosting
Objection Managements
Response Sheet Hosting
of Candidate
Response Sheet
Application
Online Form
Data Consolidation
Payment Options
Dashboard
Print Friendly
Services
Data Entry
Scanning
Support
Help Desk
TCS patented IPR #3711/MUM/2012

20. TCS iON Digital Assessment – Wide support to Question Types
Multiple Choice Question (MCQ) 1
Multiple Select Question
(MSQ) 2
Short Answer (Numerical) 3
Short Answer (Alpha
Numeric) 4
Comprehension 5
Linked Answer Question 6
Subjective 7
Audio 9
Video 10
Programming 11
Typing 12
Stenography 13
Multiple Choice Meta
Question 14
Multiple Select Meta 15 8 16
Fill in the blanks
Match the following

21. TCS iON Digital Assessment – Wide support to Question Types
Memory- Multiple Types 17
Picture Number Association 18
Following Direction 19
Depth Perception 20
Number Matching 21
Observation 22
Finding a number 23
Perceptual Speed 24
Mechanical Comprehension 25
Intelligence 26
Information Ordering 27
Personality 28
Attention 29
Spatial Scanning 30 31
Form Board 32

22. TCS iON Digital Assessment – Security embedded in all levels
Digital Exams
Planning
Resource Allocation
Exam Scheduling
Digital and Secured QP Distribution
Secured Printing
Assessment
Center Management
Multi-lingual
Registration and Audit Trail
Mocks
Registration Desk
Friendly to Differently Abled
Standard Operating Environment(SOE)
Whitelisting of Servers
Time hardening of servers
Examination Server
256 bit encryption for QP
128 bit encryption for Results
Cryptographic Hash Function (MD5)
Result sharing in encrypted format
Data Security
Item
Question Bank
Question Paper
Paper Template
Rule Engine
Question Types
Marking
Using Keys (Objective)
Using Teachers / Evaluators (Subjective)
OMR Auto-Scoring (Objective)
Unique login credentials
Audit Log
Verification of Admit Card Photo
Verification of Original ID Proof
Biometric capture before / during /after
exam for verification
Photo capture, display of application and
exam day photo for verification
Candidate to System Binding
Exam Duty Staff Verification
User Security
NetBoot - Custom Linux based OS
iON Launcher
Port Blocking
Dynamic Internet checking
Detection of Virtualized  Environment
Detection of Additional Hardware
Randomization of seats
Candidate System
Allocation
Node Management
E-Admit Cards
Infrastructure Audit
Dashboard
Candidate Scheduling
Results
Publishing
Analysis
Merit List
Audit Trail
Rank List
Candidate Machine
Application
Online Form
Data Consolidation
Payment Options
Dashboard
Print Friendly
Results Hosting
Objection Managements
Response Sheet Hosting
of Candidate
Response Sheet
Services
Data Entry
Scanning
Support
Help Desk
System Access Password (SAP)
Drive Credentials (DC)
QP Bundle Access Password (QAP)
Drive Commencement Password (DCP)
Drive
Commencement
Content
Security
iON Content Authoring Engine (CAE)
QP creation in customer Premises
Multiple Authentication
256 bit encrypted QP Bundle
Drive Start
ISO 27001, 20,000 & 9001 Certified & Cert-In Certified Data Center

23. TCS iON Digital Assessment - Command Centre
Pre-Exam
During Exam
Post Exam
Lanscaped Systems
Drive Configuration Status
Attendance Generation Status
Candidate Details Download Status
Content Delivery Status
Staff Registration Status
Expected/Registered/Present /Absent/ Delayed / Added / PWD Candidates
Number of Netboot/Windows/ Linux Systems
Proxy/Internet Detected Incidents
Lock/Unlock Incidents
Expected Exam Completion Time
Result /Audit / Biometrics Upload
IT Manager/IR Feedback
Drive End Status
Document Upload Status
Candidate Verification Status
Transparency re-defined with real-time monitoring of exam process

24. TCS iON Digital Assessment – Content

25. TCS iON Digital Assessment – Access to Credible SMEs
329
Subjects
1,99,071
522
Unique Items
Authors
Network of renowned authors use our secured Content Authoring Engine to deliver Question Paper
Data as on April 1, 2018

26. TCS iON Digital Assessment – Exam Governance

27. Smart Practices to deal with Impersonation
Photo & Biometric capture - Strict enforcing of guidelines
System based check to identify unregistered candidates
Option to choose which finger’s impression is being captured
Biometric Verification - Display of score (with appropriate color coding) during verification*
Biometric Verification - Verification Report Printout
Photograph Verification – Photograph displayed on candidate console
* Green | ,000 Amber | >10,000 Red

28. TCS iON Digital Assessment – Controls to Curb Malpractice
Dynamic Internet Check 2
Frisking of Candidate and Baggage 4
Candidate Seat Randomization 6
Net Boot for online exams - TCS owned operating system 1
Strict Invigilation
Process 3
Node binding with the Candidate 5
Results Encryption 7

29. TCS iON Digital Assessment – Insightful Analytics
Scheduling Data
Personal Data
Candidate Registration Data
Exam Day Data
Test Center Data
Hardware Test Center
LAN level Data
Exam Data
Candidate Result Data
Identify
Application Form
Test Center Management
Hall Ticket Module
Past History of Assets
Logs – Server/IT Manager/Incident/Locks
Network Analysis
Seating Arrangement
Command Center
Raw Responses
Collect from
Geographic Analysis
Schedule Analysis
Machine Analysis
Candidate Analysis
Registration Analysis
Malpractice Attempts
Incident Analysis
Test Center Analysis
Asset Analysis
Point-in-time Analysis
Response Behavior Analysis
Time Analysis
Feedback Analysis
Analyze
Complete Analysis
Inferences on the dimensions
Exam Type
Exam Shift
Test City
Test Center
Candidate
Infer

30. TCS iON Digital Assessment – Strong Support to RTI
Participant Report
Get candidate’s exam roll no., test center name, subject and question paper details
Data Report
Details of each question in the order they have appeared to the candidate
Question-wise Report
Analysis of questions attempted by the candidate including marks allotted & negative marking
Audit Log
Click by click reproduction of the entire assessment of a candidate

31. TCS iON Digital Assessment – Patents Applications
Application Title
EPO
India
Customized Question Paper Generation
2811/MUM/2011
Examination Management
353/MUM/2012
Method and System for conducting audit for an assessment platform
Secured computer based assessment (iDEA)
3711/MUM/2012
System And Method For Computer Based assessment distribution and printing

32. Conduct secured and scalable assessments with standardized experience
TCS iON Digital Assessment – iLEON
Bluetooth, wifi signal detection
RF detector to detect 2G/3G/4G signals
High Secured
Pre-installed iLEON OS
Customized & Uniform
Fair & Uniform
Lock Down hardware connection
Embedded camera & Bio-metric sensors
Foolproof
Scalable
Dual boot for multi-purpose
Logistically movable
Affordable
Affordable price range
Battery operated device
Conduct secured and scalable assessments with standardized experience

33. TCS iON Digital Assessment – Customer Speak

34. TCS iON Digital Assessment – Candidate Experience
Process and Support 98.62%
Average Candidate Satisfaction Index of
98.97%*
Software
99.14%
Communication
99.14%
*Based on a high stake exam conducted with over 2,00,000 candidates

35. Case Study 1 : Railway Recruitment Board
CHALLENGES
Cumbersome and manpower intensive process of offline assessments
Error-prone manual allocation of test centers
Time and effort intensive Question Paper (QP) creation and risk of leakage
Effort intensive result processing
SOLUTION
Digitization of exam process
Question Creation Wizard and Question Paper Wizard to frame question papers unique to each candidate with the same level of difficulty
Enhanced security features with 128-bit encryption for information sharing
IMPACT
Saving of time and efforts in question paper creation
Elimination of logistics and security risks
Got real time status of examination and faster result declaration without logistic hassles
ENGAGEMENT
351+ cities covered to assess over 9.12 Million candidates
Assessment exam taken place for exam centers with 15 languages
0.19 Million candidates was a largest single shift assessment for RRB NTPC

36. Case Study 2 : All India Institute of Medical Sciences
CHALLENGES
Irregularity in candidate mapping process
Security risk in manual and paper-pen examination
Conducted MBBS examination online with total of 1,94,311 students appeared
Covering 153 cities across 398 centers
Biometric registration minimizing candidate impersonation
SOLUTION
Ability to quickly de-map and re-map a candidate whenever needed
Better center management in terms of invigilation and readiness of the staff at the local center
IMPACT
ENGAGEMENT
Candidate mapping process has been flawless
Continuous improvement in examination security process

37. Case Study 3 : Central Board of Secondary Education
Difficulty in monitoring exam status
Non availability of real time reports
Increased administrative effort
CHALLENGES
Real time data where shared during the conduct of exams
Customized reports with respect to attendance, response and results
Increased test center capacity up to 20% from the existing capacity in many remote areas
SOLUTION
Command center to give real time reports of exam progress
Assessment conducted in 279 cities including 7 international cities
SMS + notification to candidates pre-post examination
IMPACT
Admin rights were provided to the customer to access various data eliminating dependency on iON team
Dedicated project management team was deputed during the examination process at their location
ENGAGEMENT

38. Case Study 4 Madhya Pradesh Council of Vocational Education and Training
CHALLENGES
Long exam planning cycle time of 6-8 months
Malpractice attempts and QP leakage
Huge overhead costs in the offline mode of exam
IMPACT
Marking cycle time reduction by 30%
Lesser post-results queries
100% elimination of totaling errors
Transparency in marking process
ENGAGEMENT
First Indian state to conduct online ITI SCVT exams
Over 452K candidates were digitally assessed during SCVT and NCVT exams
Assessments at 125+ exam centers across MP
SOLUTION
Computer based assessment covering end-to-end examination
Digitized student application and automated allocation process
Encrypted and secured question paper creation
Automated evaluation and faster result processing

39. TCS iON Digital Assessment – Value Proposition
Candidate
Easy access to test centers in the vicinity
Enhanced candidate experience through real-time test progress pallet
On-time and defect-free access to results
Controller / Head of Exam
100% elimination of security risk throughout the exam life cycle
100% elimination of logistics of QP and response sheets
100% error-free result processing
Exam Body
Reduction in exam cycle time from 8 months to 1 month
Real time monitoring of examination progress
On-demand RTI query response within 1 day

40. Conduct effortless, paperless and errorless assessment with TCS iON Digital Assessment

41. THANK YOU