1. Practice Makes Perfect Panel Innovative Practices Through Use of Technology
Sarah Reich

2. Community Services Bureau
Serve over 2,600 children and families in Contra Costa County
Head Start, Early Head Start, Early Head Start-Child Care Partnership
State-funded Childcare and Development Contracts: CSPP, CCTR, C2AP, CAPP
Child Care Centers, Licensed
Family Child Care Homes,
Home Visiting Programs,
After School/ Weekend Programs

3. Our Vision & Best Practices
Quality early care and education
Child safety
Responsive to changing landscape and needs of the community
Efficient systems that support our staff and families
Data-Driven Decision Making
Maximize Technology

4. Innovative Practices Child safety Real-time data Parent Correspondence
Text Messaging,
Customizable data management system
Paperless capabilities
Increase automation
Electronic signatures

5. Achievements/ Awards
First in the State to go electronic with attendance
Ensure optimum safety of preschool children with use of RFID Child Location technology
Received a Merit Award from the CA State Association of Counties (CSAC)
Recognizing CLOUDS as an innovative and cost saving system

6. Continuous Improvement
CLOUDS User Group
What’s Next
Parent Portal/ Interactive kiosks
Stage 2/ Alternative Payment Case Management System, including attendance and payments
Text Messaging, Interactive Voice Response and
Family Childcare Programs

7. Thank You!
Sarah Reich, Compliance Analyst Employment and Human Services Department Community Services Bureau