2. 70 Million Baby Boomers!
U.S. Birth Rate
Children Per Woman

3. We Know Seniors Use the Web
72%
54%
34%
Ages 51-59
Ages 60-69
65 & Older

4. Online Access by Age Group
Milennial
Gen. X
Boomers
Matures

5. Online Population Growth Projections Online Population in Millions
Online Seniors Online Overall
194.1
11.5
203.0
210.5
222.7
217.0
227.6
13.0
14.9
16.8
18.6
20.1

6. Customer Satisfaction Update
Benefit Application & Medicare Application tied for highest overall score in any category
Retirement Planner (5th in E-Commerce Category)
SSA’s aggregate ACSI Score is 79.8, highest among agencies running multiple surveys

8. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

9. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

10. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

11. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

12. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

13. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

14. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

15. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

16. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

17. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

18. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

19. Information You Will Need to File Your Claim
Information You Will Need to File Your Claim

20. Direct Deposit Application

21. Change of Address

22. Toll-Free: 1-800-772-1213 TTY: 1-800-325-0778
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