1. Computer Information Services (CIS) New Hire Orientation
<Month Day, Year>

2. Table of Contents Topic Slides About CIS 3 - 4 2) Key CIS Tools 5 - 6
3) myTC Portal
7 - 8
4) TC Mobile App
9 - 10
5) ServiceDesk Portal
6) CIS Website
7) Conclusion

3. About CIS

4. Computing and Information Services (CIS)
Academic and Instructional Technology (AT) supports the college’s use of technology for teaching, learning, and research. The team builds partnerships with the TC community through a series of services that include college-wide professional development, consultation with individual faculty members, and piloting emerging technologies.
For Faculty and Student support,
The Enterprise Applications team is responsible for computer system application planning, development, testing, support, operations and project management for the college.
The Information Security team responds to threats against the college’s systems, along with using threat assessment and a risk-based approach to mitigate the threat or risk to the college. The Security team supports the goals of TC by safeguarding information and assets from unauthorized disclosure, use, modification or loss.
Infrastructure Services manages the campus network to provide a highly reliable, scalable, secure and manageable network infrastructure to support the storage, computing, server, cloud and Wi-Fi needs of the college.
Media Services supports all audio/video in classrooms and lecture halls, including AV services and support for classes and events, video conferencing and lecture capture.
For issues with classroom technology or event technical support call (212) or visit the Media Services office at Horace Mann 149.
Media Services Request Form:
The CIS Service Desk offers a single line of support and first point of contact for all faculty, students and staff to assist with the computer, software, printing, telephone, and internet/wireless needs of the TC community.
Contact the Service Desk via the myTC portal link, phone: (212) , or visit the office at Grace Dodge 70 (Monday – Friday 8:00am – 6:00pm ET)

5. Key CIS Tools

6. CIS Tools TC
Mobile
App
myTC
Portal
Service
Desk
Portal
CIS
Website

7. myTC Portal

8. myTC Portal
On the myTC portal ( you can:

9. myTC Mobile App

10. myTC Mobile App On the myTC mobile application you can:
Access the tap-to-call phone directory.
Access campus maps and the Intercampus Shuttle schedule.
Access Gmail, Google Calendar and Google Drive.
Access Student specific information.
The myTC mobile app is available for Apple and Android devices.

11. Service Desk Portal

12. Service Desk Portal
From the Service Desk portal, you can:

13. CIS Website

14. CIS Website
CIS website:

15. Conclusion

16. When in doubt… Contact the CIS Service Desk!
The Service Desk is your one-stop shop for technology assistance and they can direct your inquiry to the appropriate department as needed.
Contact by
Phone: (212)
Drop in: Grace Dodge 70 (Monday – Friday, 8:00am – 6:00pm ET)
Information Security
Enterprise Applications
Infrastructure Services
Media Services
Academic and Instructional Technology
Service Desk