1. FSSI Wireless User Group Kickoff Meeting
Federal Strategic Sourcing Initiative
Integrated Technology Services/Network Services Programs
FSSI Wireless
User Group Kickoff Meeting
June 27, 2013

2. Goals for Today Overview and Benefits How to Order—Use Cases
Market Research—Case Studies
Resources
Qs & As
6/25 Update per actual content

3. Overview and Benefits

4. Objectives FSSI Wireless $1.2B/yr Cost Savings Consolidation
Local Offices
Local Offices
$1.2B/yr
Bureau
Bureau
Local Offices
Bureau
Agency A
Bureau
Agency C
Agency D
Agency B
FSSI
Wireless
BPA
Verizon Wireless
BPA
T-Mobile
BPA
Sprint
BPA
AT&T
Cost Savings
Consolidation
Improved Management
Agency A
Agency B
Agency D
Agency C
Centralized Management
Centralized Management
Centralized Management

5. BPAs on Schedule 70 SIN 132 53 The FSSI Wireless Contractors
AT&T, GS00Q13NSA3000
Sprint, GS00Q13NSA3001
T-Mobile, GS00Q13NSA3002
Verizon Wireless, GS00Q13NSA3003
5 year period of performance
1.5% fee, includes 0.75% Schedule 70 fee
Ordering according to FAR (c)(2)

6. Service Plans and Devices
Standardized domestic plans across all BPA contractors
Wireless devices
Zero-charge devices bundled with service plans
Cell phones, Smartphones, and broadband access devices
Refresh at 20 months or earlier (contractor-specific)
Tablets not specified but in-scope
Contractors maintain list of devices; no contract mods required
Agency can provide its own: open market purchases, existing in service, or BYOD
Voice Only
Data Add-On
Data Only
Metered
Pooled
100, 400, 900 mins
Add On
50MB, 500MB, 5GB
Unlimited

7. Also Available Common Offerings Contractor Specific Offerings
International plans
Machine-to-machine (M2M)
Sub-systems
In-building coverage
Business Portal Interface (BPI)
Contractor Specific Offerings
Emergency Service Plans
Mobile Device Management (MDM)
For a broader set of mobility management capabilities, see GSA’s Managed Mobility Program (gsa.gov/managedmobility)

8. Leverages buying power of federal government for maximum savings
The Benefits
Leverages buying power of federal government for maximum savings
Cost Savings
POWER OF POOLING! Pooled voice minutes or data across plans within an account
Lower monthly recurring charge
Reduce overage charges
Promotions, spot discounts, and requesting additional discounts in Task Order RFQs
Waiver of early termination fees for account transfers
Annual price benchmarking at BPA level
Semi-annual rate plan analysis between contractors and agencies

9. The Benefits (Continued)
Supports OMB’s digital strategy for enterprise wireless management
Improved Management
Reporting for plans and device management
Optimization of account management through pooling
Identification of wasteful, zero-use devices
Business Portal Interface to agency’s expense management solution(s)

10. The Benefits (Concluded)
Reduces the complexity and effort needed to order and maintain wireless services
Ease of Use
Standardized plans across all vendors; simplifies the wireless buy
Service plans and devices with one order
No-charge SEDs or open market purchase (can be done on BPA order)
No TAA-compliance issues for SEDs
Spot discounts and promotions don’t require contract modification
GSA eBuy to manage your solicitations
Contractors’ portals for ordering and management
Convenient ordering online, by phone, through
Contractors provide task-order-specific Transition Plan upon Agency’s (Ordering Entity) request

11. Ordering off BPAs on Schedules
FAR (c)(2) is not like ordering on Networx
BPAs are pre-competed vehicles; you focus on Task Orders
Above Micro-Purchase Threshold ($3K), must do Fair Opportunity selection
Above Simplified Acquisition Threshold ($150K), must use request for quote (RFQ)
Most Task Orders will exceed $150K
Many RFQs will be simple and easy and shouldn’t require contract mods
Agency CO ensures adherence to FAR, BPA scope, and agency policies
GSA does not need to be in the middle
Task orders cannot exceed POP (May 2018)
Ordering agency can supplement but cannot contradict the BPA terms
Seed stock: can’t purchase but can stock old ones or use warranty approach
Shorter refresh: can’t require but give greater weight in evaluation criteria
Delivery timeframes: request interval; for expedited domestic shipping and international shipping, contractor may charge actual shipping costs

12. OMG! It really is easy
Suggest you use request for information (RFI)  RFQ  Task Order
Complete Data Survey Worksheet (gsa.gov/wirelessfssi) and send to contractors
Find out about promotions and newly available SEDs
Get spot discounts or special offers for SEDs
Assess coverage at end users’ locations
Ensure GFE devices work with service plans requested
See what Open Market devices are available and their cost
Let contractor suggest optimal pooling arrangement or service plans
Specify international, security, or other additional requirements
Single FO decision for single RFQ becomes single Task Order
RFQs and Task Orders can include options: additional locations, additional quantities, etc.
Can include Open Market purchases on BPA order if marked as “open market”
Subsequent service orders specify delivery details: schedule, location, user, etc.
Now you just have to define the RFQ…

13. How to Order—Use Cases

14. Ordering Steps for FSSI Wireless BPAs
In accordance with FAR (c)(2) Multiple Award BPAs
Gather requirements on devices, plans, and usage at the highest level of common requirements
Conduct market research of different approaches (RFI or use the Economic Model)
Determine the number of Task Orders and allocate requirements to each Task Order
Prepare solicitation for each Task Order according to agency policies and the FAR
Determine the types and number of service plans required
Include statement of work for additional requirements, as needed
Develop basis of selection for fair opportunity consideration
Send Task Order RFQ to contractors* or thru GSA eBuy (future)
Review responses, make Task Order award, and document compliance with the FAR
Discuss with contractor the ordering requirements and implementation schedule
Submit subsequent service orders to contractor
* Note: For responses to RFQs, allow contractors five business days for Task Orders under 1,000 plans. Allow more time for larger orders or for Task Orders with special requirements.

15. Gather Requirements with Data Survey Template
You Complete
Located where?
Remember to update graphic
Ask Contractor(s) to Complete

16. Conducting Research Using the Economic Model
The Economic Model (EM) is a market research planning tool to determine your organization’s potential BPA costs using current year BPA pricing.
Pricing Results Tables

17. FSSI BPA Current-Year List Pricing (as awarded)
Includes GSA fee
Does not reflect additional discounts that may be offered

18. Preparing the Solicitation
The FSSI Wireless BPAs offer many ways to construct Task Orders to meet your objectives and improve the way wireless services are procured and managed
Four potential approaches (Use Cases) are presented for planning purposes
Customary
Consolidation
Diversification
Repackaging

19. Customary Use Case U R TO RFQ
A user group (U) has a common set of requirements (R) that leads to a Task Order award (TO) with one contractor for subsequent service orders U R
BPA
RFQ TO
When To Use?
What To Consider?
Purchases > $150K
Current contract is expiring
Need to re-examine service provider capabilities
Agency seeks one contractor to meet its requirements
Requirements (new and existing) should be defined at the highest level possible
Billing accounts may organized under a single or multiple account structure; e.g., ordering entity may be agency-wide or decentralized.
Service coverage may apply to a specific geographic area(s)
Technical requirements across the user community can be satisfied by one contractor

20. Consolidation Use Case
Existing wireless business on multiple contracts (C) is consolidated into a larger user group (U) with a common set of requirements (R) which lead to one Task Order award (TO) for subsequent service orders C U R
BPA
RFQ TO C
When To Use?
What To Consider?
Agency seeks to significantly improve pricing over BPA list prices
Agency seeks to lessen the number of acquisitions for wireless services
Aggregating volume across agency ordering entities increases bargaining power; the larger the volume, the greater the potential for discount
A broader range of technical requirements across a larger user community must be harmonized to the FSSI BPAs
Service coverage requirements may apply to a wider geographic area
Facilitates centralized management of devices and plans
Increases the scope and coordination of ordering

21. Diversification Use Case
Existing wireless business on one contract (C) is split into different sets of requirements (R) which lead to multiple separate Task Order awards (TO) R
BPA RFQ A C R
BPA
RFQ A
When To Use?
What to Consider?
Obtain best technical capabilities or solutions
Increase choice for users
User groups have significantly different requirements
Transferring from existing contract
Usage patterns have changed or will change significantly; new requirements or capabilities needed
Must specify the specific service coverage area(s); e.g., states, counties, building locations
Technical requirements across the user community are better served by multiple contractors
Planning and coordination are needed to properly scope and manage the Task Orders

22. Diversification for Improved Service Coverage
RFQ for 2,000 lines
in various places
470
190
290
500
200
RFQ for 2000 lines
300
RFQ for 8000 lines
5000
2000
1000
1000
300
700 35 10 5
Legend:
Smartphones
Cellular Phones
Data Only Devices
Coverage gaps can be accommodated under SAT or Micro Purchase Threshold 22

23. Repackaging Use Case C R TO C R TO RFQ
Requirements on different existing contracts (C) are repackaged into different sets of requirements (R) which lead to multiple awards (TO) C R
BPA
RFQ TO C R
BPA RFQ TO
When To Use?
What to Consider?
Requirements need re-alignment to better match agency needs
Focus technical capabilities or solutions within Task Orders
Organizational change drives need to consolidate
Transfer of existing contracts to BPAs
Potential price improvement if volume is aggregated onto separate Task Order(s)
Simplifies enterprise-wide ordering; (e.g., one contractor handles data-only devices)
Must specify the specific service coverage area(s); e.g., states, counties, building locations
Requires a higher degree of planning and coordination to properly scope and manage the Task Orders

24. Market Research--Case Studies

25. Pricing Practices with the FSSI BPAs
GOOD
Switch “Like-for-Like”
BETTER
Optimize Partially (voice usage only)
BEST
Optimize Fully (both voice and data usage)
Note: Optimization is based on current year list prices. Solicit input from BPA Contractors for best offer (e.g., promotions, spot discounts, devices)

26. FSSI Wireless Pricing - Example 1
420 Smartphones, 300 Min pooled plan & Unlimited $53.48 /month
Like-for-Like Switch to BPAs
Swap all 300 Min plans with nearest plan (400 Min Voice Plan) and Unlimited Data Add-On plans A B C D
APPU Voice (400M)
$22.99
$25.36
$22.95
$33.84
APPU Voice (400Min) + (Unlimited Data)
$45.99
$48.53
$58.20
$58.84
APPU
$44.46
$46.99
$55.85
$57.17 A B C D
APPU Voice 2:1 (400Min/100 Min)
$21.99
$24.01
$20.22
$31.91
APPU voice 400/100 + Unlimited Data
$44.99
$47.18
$55.47
$56.91
APPU
$43.46
$45.63
$53.12
$55.25
Partially Optimized Plans
Optimized Voice plans create 300 Min equivalents 2:1 ratio (2-400Min:1-100Min) with Unlimited Data Add-On plans
Fully Optimized Plans
Optimized Voice plans with 2:1 ratio and optimize Data Add-On Plans based on expected usage A B C D
APPU = average price per unit (line of service)

27. FSSI Optimized Pricing - Example 2
820 Smartphones
Voice and Data Add-on Plans
List Prices as Awarded

28. FSSI Optimized Pricing - Example 3
1624 Data Devices
Data Only Plans
List Prices as Awarded

29. Resources

30. Your FSSI Wireless Contractors
Name
Contact
Website
AT&T Mobility, LLC
Pam Worley
Sprint
Elizabeth Haugh
T-Mobile
Paul Connelly
gsa.tmorders.com
Verizon Wireless
Clover Franklin

31. GSA Customer Support IT Schedule 70 Contracting FSSI Wireless
Network Services Management
Tier 3
IT Schedule 70
PMO
FSSI Wireless
PMO
Contractors
Tier 2
Regional Customer Service Directors
Gsa.gov/csd
Technology Service Managers (TSMs)
Gsa.gov/tsms
KEY
Escalation path
Internal
coordination
External
Tier 1
Customer Service Center ,

32. Our Website www.gsa.gov/wirelessfssi BPA RFQ User Guide
Contractor Contact Info
Ordering Procedures
Program Information
Tools
Survey Worksheet
Economic Model
Customer Service Contacts
Help Desk (ITCSC)
Technology Service Managers (TSMs) for Federal Agencies
Customer Service Directors (CSDs) for State and Local

33. Other Qs & As