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Inter-Service Postal Training Activity

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Presentation on theme: "Inter-Service Postal Training Activity"— Presentation transcript:

1 Inter-Service Postal Training Activity
INSTRUCTIONAL GUIDANCE: Before presenting this lesson, instructors must thoroughly prepare by studying this lesson and identified reference material. Throughout this lesson, solicit from students the challenges they experienced in the current operational environment (OE) and what they did to resolve them. Encourage students to apply at least 1 of the 8 critical variables: political, military, economic, social, information, infrastructure, physical environment and time. Effective Date Not Assigned 805C-CJAF5242 / Version 5 Perform Postal Functions All Courses SECTION I. ADMINISTRATIVE DATA Course Number Version Course Title Lesson Including This 5.0 Course Created on Wed Oct 12 15:37:31 EDT ASIF5 7C-SI/ASI4J/500- Taught(*) or Task(s) 2011 None Task Number Task Title Supported 805C-LF Prepare Claims and Inquiry Forms Task(s) Task Number Task Title Reinforced 805C-LF Prepare Money Order Report 805C-LF Maintain Stamp Stock 805C-LF Accept Domestic Mail 805C-LF Cash Domestic Postal Money Orders 805C-LF Sell Domestic Postal Money Orders 805C-LF Process Incoming Registered Mail 805C-LF Prépare Mail Transportation Documentation 805C-LF Process Mail 805C-LF Conduct Audit of Stamp Stock 805C-LF Control Domestic Money Order Forms 805C-LF Dispatch Outgoing Registered Mail 805C-LF Deliver Registered Mail 805C-LF Maintain Postal Supplies 805C-LF Conduct Postal Directory Functions 805C-LF Close a Registry Section 805C-LF Operate an Integrated Retail Terminal 805C-LF Operate a Postal Service Center 805C-LF Report Suspected Postal Incidents 805C-LF Accept International Mail 805C-LF Accept Domestic Mail Requiring Special Services 805C-LF Provide Postal Security Knowledge Id Title Taught Required Skill Id Title Taught Required 1 Hours Academic Administrative/ Yes 12 hrs 40 mins Practical Exercise (Hands-On) Academic Resident Hours / Methods The administrative/academic hours required to teach this lesson are as follows: Yes 2 hrs 25 mins Test Yes 0 hrs 25 mins Test Review Yes 0 hrs 10 mins Conference/Discussion Test Lesson Total Hours: 16 hrs 0 mins ________________________________________________________________________ Number Hours Lesson Number Lesson(s) Lesson Number Lesson Title Prerequisite 805C-CJAF5205 Accept Domestic Mail Requiring Special Services 805C-CJAF5201 Accept Domestic Mail 805C-CJAF5212 Maintain a Stamp Stock 805C-CJAF5216 Process Registered Mail 805C-CJAF5213 Conduct Money Order Business 805C-CJAF5208 Accept International Mail 805C-CJAF5221 Prepare Mail Transportation Documentation 805C-CJAF5220 Prepare Claims and Inquiry Forms 805C-CJAF5218 Process Mail 805C-CJAF5240 Maintain Postal Supplies 805C-CJAF5232 Operate a Postal Service Center 805C-CJAF5230 Conduct Postal Directory Functions Classification Material Training Foreign U - Unclassified. Security Level: This course/lesson will present information that has a Security Classification of: FD1. The materials contained in this training event/course have been reviewed by the Restrictions Disclosure restrictions. training event/course is releasable to students from all requesting foreign countries without developers in coordination with the Fort Jackson / Soldier Support Institute FD authority. This Additional Number Title Date References DOD M DoD Postal Manual 15 Aug 2002 DMM Domestic Mail Manual Information USPS POS103 Postage Rates, Fees and Manual POM Postal Operations Assignment None Student Study Instructor Requirements None Personnel Support Student Name Requirements Man Ratio Qty 2 for Instruction Required Equipment Ratio ID - Name Student Ratio Spt Qty Exp 0:0 0:0 No 0 PAD,RUBBER STAMP INKING - SPECIAL HANDLING Small Stamp - SPECIAL DELIVERY Small Stamp - INSURED - elliptical Large Stamp REQUESTED - RETURN RECEIPT Small Stamp Large Stamp showing addres where delivered - Return receipt requested - Return Receipt Requested Large Stamp - PAL Large Stamp - RESTRICTED DELIVERY Small Stamp Small Stamp - FIRST CLASS IRT C-PVI - Unisys (PVI) Postage Validation Imprinter Series 2000, Model 2050, Model 2050, Keyboard IRT Unisys Series 2000, 0:0 0:0 Yes 0 2000, Model 2050, Integrated IRT2050-CPU - Unisys Series Retail Terminal (IRT) Display 2000, Model 2050, Customer's IRT2050M07 - Unisys Series 2000, Model 2050, Clerk's IRT2050M12 - Unisys Series Printer 2000, Model 2050, Receipt IRT2050PTR - Unisys Series IRT Unisys Series Reader (Wand) 2000, Model 2050, Barcode Materials (Note: Asterisk before ID indicates a TADSS.) Required Instructor Materials: Student Materials: Lesson Plan / Slides; Mock Post Office Scenarios; Test 3 and Range Training Area, Classroom, ID - Name Quantity Student Mins Setup Cleanup General Instruction Classroom, 30 Person Requirements DODIC - Name Exp Ammunition 1 2:30 5 5 Instruct Qty Spt Method of Instruction: Conference/Discussion SECTION II. INTRODUCTION Instructional Instructional Strategy: Large Group Instruction Time of Instruction: 5 mins Instr Type(I:S Ratio/Qty): F5 Certified Instructor (1:30/2) distribution of personal and official mail within the Department of Defense. Armed Forces post Motivator: It is your mission is to achieve efficient and responsive processing, transportation, and worldwide postal practices and procedures to ensure accurate processing, transportation, and their accompanying family members. As a Military Postal Clerk, you are responsible for uniform offices provide postal services to members of the Armed Forces and DoD civilians, including distribution of military mail. Perform Postal Functions Phase 2 April 2018

2 TLO – Perform Postal Functions (Phase 2) TERMINAL LEARNING OBJECTIVE:
LESSON OUTCOME: Students will perform postal functions IAW USPS and DOD directives/guidance in support of postal operations. The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes. The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs GLO 14: Soldiers and Army Civilians are technically and tactically competent. TERMINAL LEARNING OBJECTIVE: ACTION: Perform Postal Functions Conditions: In a Mock Post Office environment; given access to Standard USPS and DoD Postal supplies, equipment, publications, charts, forms and awareness of the Operational Environment (OE) variables and actors. Standards: Accept and process domestic mail, conduct postal directory functions, maintain postal supplies, maintain a stamp stock, and prepare claims and inquiry forms. Students are required to receive a "GO" on all hands-on exercises in the Mock Post Office and receive a minimum passing score of 75% on a written / performance based examination. Terminal Learning Objective Action: Perform Postal Functions Conditions: In a Mock Post Office environment; given access to Standard USPS and DoD Postal supplies, equipment, publications, charts, forms and awareness of the Operational Environment (OE) variables and actors. Standards: Accept and process domestic mail, conduct postal directory functions, maintain postal supplies, maintain a stamp stock, and prepare claims and inquiry forms. Students are required to receive a "GO" on all hands-on exercises in the Mock Post Office and receive a minimum passing score of 75% on a written /performance based examination. The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs GLO 14: Soldiers and Army Civilians are technically and tactically competent. Safety Requirements: In a training environment, leaders must perform a risk assessment in accordance with ATP 5-19, Risk Management. Leaders will complete the current Deliberate Risk Assessment Worksheet (DD Form 2977) in accordance with the TRADOC Safety Officer during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Note: During MOPP training, leaders must ensure personnel are monitored for potential heat injury. Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the MOPP work/rest cycles and water replacement guidelines IAW FM , Multiservice Tactics, Techniques, and Procedures for Nuclear, Biological, and Chemical (NBC) Protection, FM , Multiservice Tactics, Techniques, and Procedures for Chemical, Biological, Radiological, and Nuclear Decontamination. Risk Assessment Level Low - Back injury. Controls: Ensure students use proper lifting techniques. Assessment: Low risk. Electrical shock. Leader Actions: Leaders will conduct a Risk assessment and ensure students use proper lifting techniques when moving heavy parcels and inspect electrical equipment and outlets for frayed Inspect electrical equipment and outlets. or broken wires before energizing and use. IAW FM , Environmental Considerations {MCRP 4-11B}, and ensure students are briefed on hazards and control measures. Environmental Statement: Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to FM Environmental Considerations and GTA ENVIRONMENTALRELATED RISK ASSESSMENT Environmental Considerations: Instructor should conduct a Risk Assessment to include Environmental Considerations scenario based examination with a minimum passing score of 75%. Evaluation Students must receive a "GO" on the Mock Post Office hands-on exercise and pass a written / Lead-in Military post offices (MPOs) are branches of a U.S. civil post office, operated by the Army, Instructional provide postal service for military personnel where the U.S. civil postal service does not operate Navy, Air Force, or Marine Corps to serve military personnel overseas or aboard ships. MPOs lessons and operate a Mock Military Post Office. and a military situation requires the service. During this lesson, you will review all previous Instructor to Student Ratio: 2:30 Method of Instruction: Practice Exercises 1. Learning Step 1 / Activity 1. Mock Post Office Media: Simulation Time of Instruction: 8 hrs Terminal Learning Objective (TLO) At the completion of this lesson, you [the student] will: Action: Perform Mock Post Office Scenarios Conditions: In a Mock Post Office environment; given access to Standard USPS and DoD Postal supplies, equipment, publications, charts, forms and awareness of the Operational Environment (OE) variables and actors. 1. Integrated Retail Terminal (IRT) 2. Flexible Credit Account to be Audited 5. PS Form 3294, Cash and Stock Count Summary 4. PS Form 1096, Receipt 3. PS Form 17, Stamp Requisition 8. PS Form 3977, Duplicate Key Inventory 7. PS Form 3369, Consigned Credit Receipt 6. PS Form 3368, Stamp Credit Examination Record 10. Student Handout 9. All Purpose Dating Stamp (APDS) and Stamp Pad STANDARDS: Students will review the following tasks IAW DOD M, to achieve a minimum of 80% accuracy on the End of Course Exam. - Operate an IRT. - Receipt for a Flexible Credit Stock. - Exchange Damaged Stock. - Replenish a Stamp Stock. - Conduct an Audit of a Flexible Credit Stock. Evaluation: Instructors will conduct observations for every section of the Mock Post Office and inform students of ‘No Go’ or ‘Go’. NOTE: show slide- Mock Post Office Overview/Exercise

3 Operational Variables (OE)
Note: Instructor will give an Personal Experience, scenario and or ask students how the different OE variables listed above will affect how we accomplish the mission. Purpose: Inform students of the different Operational variables that may affect the mission. To insure students have adequate knowledge of the possible operating environment, Conditions, Circumstances and influences that may affect the employment of the capabilities of the mission. Slide: Should generate a brief discussion. No longer than three minutes Publishing document: Training Circular TC *** Breaks down OE Variables further.

4 Mock Post Office Overview / Exercise
Note to Instructor: In slide show presentation mode, click on the picture open the link and play the video. SECTION III. PRESENTATION TLO - LSA 1. Learning Step / Activity TLO - LSA 1. Overview of Mock PO Method of Instruction: Practical Exercise (Hands-On) Instr Type(I:S Ratio/Qty): F5 Certified Instructor(1:15/2)* Time of Instruction: 1 hr 40 mins Instructional Strategy: Large Group Instruction Media Type: Actual Equipment Security Classification: This course/lesson will present information that has a Security Classification of: U - Unclassified. Note: Marked as (*) is derived from the parent learning object Note: Instruct students to: Conduct an overview of Mock Post Office operations / scenarios. Exercise documents are located on SharePoint: Check on Learning: NOTE: Check on Learning Conduct a check on learning and summarize the learning activity. Q: What is the most secure means of mailing item(s)? A: Registered mail Q: What are the stipulations for Self-sealing envelopes? A: They are not accepted as registered mail, unless the are sealed with paper tape. Q: The fee to register an article is based upon what? A: The declared full value of the article. Review Summary: Conduct a Summary Review Administer Mock PO Scenarios and MESLS; Reset Mock PO Instruction Type(I:S Ratio/Qty): F5 Certified Instructor(1:15/2)* Time of Instruction: 6 hrs 0 min Note to Instructor: Administer Mock Post Office Scenarios and MESLS. Reset the Mock Post Office for future classes. Conduct a check on learning and summarize the learning activity. accepted in case of loss or damage for what type of mail Q: Insurance coverage and indemnity claims are NOT service? A: Certified Mail A: In 7 addition to the appropriate First-Class or Priority mail postage any additional fee(s) for other services. Q: When using certified mail service, a FEE is collected in addition to what? Q: What step(s) do you take to enter certified mail into the IRT? A: Press the CERT/RECORD DEL key, press the PO METER/PVI key

5 Completing PS Form 17 1 12 JULY 2018 2 APO AE 3 4 Blue areas indicate action after clerk physically counts stock. 5 7 6 TLO - LSA 1. Learning Step / Activity TLO - LSA 1. Conduct F5 Lessons Review Method of Instruction: Practical Exercise (Hands-On) Instruction Type(I:S Ratio/Qty): F5 Certified Instructor(1:15/2)* Time of Instruction: 5 hrs 0 min Instructional Strategy: Large Group Instruction Media Type: PowerPoint Presentation Security Classification: This course/lesson will present information that has a Security Classification of: U - Unclassified. Note: Marked as (*) is derived from the parent learning object Instructional Guidance NOTE: Before presenting this summary lesson plan , instructors must thoroughly prepare by reviewing the 12 lessons and identifying reference material. Also, provide the students with situational awareness of the Operational Environment (OE) variables and actors. Administer practical exercise as applicable throughout each lesson review. Review Maintain Stamp Stock. Stamp Stock

6 Completing PS Form 3369 Paul H. Wilson Vanessa M. Hunter
NOTE: For NAVY personnel the ship’s name and FPO number must be identified (i. e., USS Boulder (LST 1190) FPO AE 09212). 1 UNIT 2 APO AE 2 2 Shows INITIAL amount clerk will be accountable for 4 x 3 TBD 5 Paul H. Wilson Action after physical count 7 NOTE: Review the completing of PS Form 3369 with students. PS Form 3369 shows the amount that is extended to the clerk. The instructions for completing PS Form 3369 are as follows. (1) Enter the name of the clerk to whom the account will be extended to. (2) Enter the parent location of the account. (3) Check the type of credit that will be extended to the clerk. (4) Enter the amount of the credit. (5) Enter the maximum amount of cash the clerk will be allowed to have on hand. (6) The COPE will sign and date. (7) Stamp with the APDS. (8) The clerk will sign and date after physically counting extended stock. Note to Instructor: Review with students that if the clerk is geographically separated, the stamp requisitions are transported through registered mail. Note to Instructor: Review with students the forms used to initially issue the finance clerk accounts PS Forms 17, 3369, 3294, 3368. Vanessa M. Hunter 8 Stamp Stock

7 Check on Learning What two forms are needed to extend an initial issue flexible credit account to a clerk? PS Form 17 and DD Form 3369 When would a clerk sign for his/her flexible credit account? After physically counting all stamps, stationary, and funds What is the disposition of PS Form 3369? The COPE receives the original; clerk retains the duplicate NOTE: Conduct a Check on Learning PS Form 17 and DD Form 3369 After physically counting all stamps, stationary, and funds The COPE receives the original; clerk retains the duplicate Stamp Stock

8 Types of Audits Monthly Audits. Quarterly Audits. Special Audits.
(1) Monthly Audit: This type of audit is conducted each month normally by the COPE, custodian of a “filler stock” account, MPO supervisor, or Monies Audit Board member. (2) Quarterly Audit: This type of audit is conducted during the third month of each calendar quarter (i.e. Mar, Jun, Sep, and Dec). It may count as both a quarterly and monthly audit. (3) Special Audit: This type of audit is conducted when needed for any special reason. For example: missing, AWOL, hospitalized, theft, natural disaster situations, during an investigation when postal funds are missing, etc. It may count as a quarterly or monthly audit. Stamp Stock

9 Flexible Credit Account Tolerance Limits
Tolerance limit is 1% of the closing balance of the account. Amount will vary. The tolerance limit for flexible credit accounts is 1% of the “change fund” available in that account. For example: $1.00 for a $ flex credit account. This amount will vary due to the flexible nature of this type of account. Stamp Stock

10 Check On Learning What are the three types of audits?
Monthly, Quarterly and Special What is the tolerance limit for a flexible credit account of $700.00? $7.00 Under what circumstances is a special audit conducted? Missing, AWOL, hospitalized, during an investigation for missing funds Conduct a check on learning and summarize the learning activity. Q: What are the three types of audits? A: Monthly, Quarterly and Special Q: What is the tolerance limit for a fixed credit account of $700.00? A: $7.00 Q: Under what circumstances is a special audit conducted? A: Missing, AWOL, hospitalized, during an investigation for missing funds Stamp Stock

11 Conducting an Audit 8.80 20 44Cent Stamps
Note: Introduce audit information with students. Students will learn how to account for each portion that makes up their stamp stock through an audit. Stamp Stock

12 Page 1 of PS Form 3294 Record in white area ONLY See pg. 2
Complete Worksheet for Unit Cash Reserve Count or Cash and Stamp Stock Count FIRST Record in white area ONLY PS Form 3294 consists of four pages. Page 1 shows the cumulative amount after all stamps, stationery, and money have been counted. It also shows the amount of overage or shortage, if any, after the audit has been completed. A breakdown of page one is as follows: (1) The top portion of page 1 is for administrative information. (2) Blocks 1 thru 25 are self-explanatory. There are two columns in this section. Results are recorded in the white area, NOT the shaded gray area. (3) The “Cash and Cash Items on Hand” (blocks 26 thru 33) should be completed first. The total of block 33 is then transferred to block 1 on the PS Form 3294. $94.72 See pg. 2 Stamp Stock

13 Stamp Count Count each item separately, then multiply that total by its denomination. For Example: You counted ($.44 stamps) 35 X $.44 = $15.40 Stamp Stock

14 Envelopes and Post Cards Count
Envelopes – add $.10 fee per stamped envelope For Example: You count 18 ($.54 envelopes) 18 X $.54 = $9.72 Stamped Post Cards – add $.02 fee per stamped post card For Example: You count 20 ($.28 post cards) 20 X $.28 = $5.60 (1) You will account for stamped envelopes as it would be sold to the customer. When counting stamped envelopes, the customer will pay the current first-class rate for postage plus an additional fee for the envelope. For classroom purposes, the first-class rate is $.44 and the envelope fee is $.10. Therefore, the total amount per stamped envelope would be $.50. For example: You counted 18 stamped envelopes in your stock. 18 x $.54 = $9.72 (2) You will account for stamped post cards as it would be sold to the customer. When counting stamped post cards, the customer will pay the first-class post card rate for postage plus an additional fee for the post card. For classroom purposes, the first-class post card rate is $.26 and the post card fee is $.02. Therefore, the total amount per stamped post card would be $.28. For example: You counted 20 stamped post cards in your stock. 20 x $.28 = $5.60 NOTE: SHOW SLIDE – PAGE 4 OF PS FORM 3294 Stamp Stock

15 9 Page 2 of PS Form 3294 10 64 64X1.00=64.00 Page 2 of PS Form 3294 is where the auditor counts and records the quantity of the number of stamps for each domination in the clerk’s stamp stock. This page is divided into blocks that allows for an easy recording of the number of stamps on hand. NOTE: SHOW SLIDE– STAMP COUNT Stamp Stock 11

16 PS Form 3368 Stamp Credit Examination Record
All account holders will have a PS Form 3368 maintained as long as they’re responsible for the account. PS Form 3368 is used to: record the results of the audit. serve as a reference in determining if overages or shortages are consistently showing up on audits. Stamp Stock

17 PS Form 3368 1 2 3 5 8 6 7 9 10 4 NOTE TO INSTRUCTOR:
6/15 NOTE TO INSTRUCTOR: PS FORM 3368-P STAMP CREDIT EXAMINATION RECORD BLOCK 1- INPUT CLERK’S FULL NAME BLOCK 2- INPUT UNIT # AND APO/FPO LOCATION BLOCK 3- FOR POSTAL SCHOOL PURPOSES ALWAYS CHECK MARK “STAMP/CASH CREDIT” BLOCK 4- ENTER DATE MM/DD OF THE COUNT BLOCK 5- ENTER NAME OF PERSON COUNTING THE FLEXIBLE CREDIT ACCOUNT BLOCK 6- ENTER THE PREVIOUS DAY CLOSE OF BUSINESS. SEE PS FORM 3294 ITEM #4 “Stamp Credit as reported in AIC 853.” BLOCK 7- ENTER THE AMONT OF STAMPS COUNTED. SEE ITEM #2 “TOTAL STAMP STOCK AS COUNTED PG 2” BLOCK 8 - ENTER THE AMOUNT OF CASH COUNTED. SEE ITEM #1 ON PS FORM 3294. BLOCK 9 - ENTER THE OVERAGE OR SHORTAGE. SEE ITEM #5 “DIFFERENCE” PS FORM ENSURE A + OR – SIGN IS IN FRONT OF THE NUMBER BLOCK 10- ENTER THE TYPE OF AUDIT. IE…….. MONTHLY, SPECIAL OR QUARTERLY PS Form Stamp Credit Examination Record Stamp Stock

18 Check On Learning PS Form 3294, Cash and Stamp Stock Count and Summary
What form is used by the auditor when auditing a flexible credit account? PS Form 3294, Cash and Stamp Stock Count and Summary Which portion of PS Form 3294 is completed first during an audit? Worksheet for Unit Cash Reserve Count or Cash & Stamp count Can a clerk be relieved of their postal duties for consistent overages that are within tolerance limits? Yes What form is used as a reference guide for overages and shortages found in audits? PS Form 3368, Stamp Credit Examination Record Note : Conduct a check on learning and summarize the learning activity. Q: What form is used by the auditor when auditing a flexible credit account? A: PS Form 3294, Cash and Stamp Stock Count and Summary Q: Which portion of PS Form 3294 should be completed first during an audit? A: Blocks 29 thru 33 – Cash and Cash Items on Hand Q: Can a clerk be relieved of his/her postal duties for consistent overages that are within tolerance limits? A: Yes Q: What form is used as a reference guide for overages and shortages found in audits? A: PS Form 3368, Stamp Credit Examination Record Stamp Stock

19 Duplicate Keys and Combinations
Must be placed in a PS Form 3977, Duplicate Key Inventory Envelope. Review Duplicate Keys and Combinations. Stamp Stock

20 PS Form 3977 Duplicate Key Inventory
HUNTER, VANESSA M. UNIT 3, APO AE 3 B N/A Stamp Stock

21 Back of PS Form 3977 PAUL H. WILSON PAUL H. WILSON NANESSA M. HUNTER
VANESSA M. HUNTER VANESSA M. HUNTER Stamp Stock

22 Completed PS Form 3544 Completed by Clerk
Receipt APO AE 96601 I acknowledge receipt of PS Form 3977, Post Office Key APDS Paul H. Wilson, COPE JUL 2017 Prepared in duplicate – Clerk retains the original Stamp Stock -- Attach duplicate to outside of PS Form 3977

23 Check On Learning What is a PS Form 3369 and what is it used for?
Consigned Credit Receipt; used to receipt for a fixed/flexible credit account If a clerk needs money for personal use, can he/she use funds from his/her stamp stock account? No What must the clerk be mindful of when securing a copy of a combination in PS Form 3977? Enough wrapping is used to cover the contents to prevent detection through the envelope Consigned Credit Receipt; used to receipt for a fixed/flexible credit account No Enough wrapping is used to cover the contents to prevent detection through the envelope Stamp Stock

24 Control of Postal Money Orders
Packaged in blocks of 100 in numerical sequence, with the lowest number on the top. Each money order has a unique 11-digit number: the first 10 digits (from the left) the last digit is a check sum Control of Postal Money Orders b. Money order forms are packaged in blocks of 100 in numerical sequence, with the lowest number on the top. Ten packages to a box equals 1000 money orders. Each money order has a unique eleven-digit number located at the top left and bottom center of the form set. The first ten digits (from the left) is the serial number. The last digit is a check sum and is NOT part of the actual serial number. NOTE: Show Slide - Receiving a New Money Order Block CJAF5213

25 CONTROL AND DISTRIBUTION OF POSTAL MONEY ORDERS
Issued to finance clerks by the Custodian of Postal Effects (COPE). If at an outlying unit post office, blank money orders may be shipped via registered mail. Control and Distribution of Postal Money Orders SECTION III. PRESENTATION 1. Learning Step / Activity 1. Control and Distribution of Postal Money Orders Method of Instruction: Conference / Discussion Instructor to Student Ratio: 2:30 Time of Instruction: 2 hrs Media: Programmed Instruction a. Money orders are issued to finance clerks by the Custodian of Postal Effects (COPE). The COPE will issue money orders to the finance clerks, in person, at the parent (main) post office. If you are away from the parent office, such as an outlying unit post office, blank money orders may be shipped to the clerks by registered mail, or issued by a person designated in writing by the Commanding Officer as a Money Order Custodian at the outlying unit. NOTE: Show Slide - Control of Postal Money Orders CJAF5213

26 Receiving Money Orders Via Registered Mail
Prepare PS Form 17 in triplicate. Prepare and number money order requisitions separately from stamp requisitions. Ship completed requisition to clerk via registered mail. COPE will complete DD Form 885 showing transaction. Receiving Money Orders via Registered Mail e. Clerks at outlying post offices shall requisition money orders using PS Form 17, Stamp Requisition. Money order requisitions are prepared and numbered separately from stamp requisitions. This form is prepared in triplicate: the original and duplicate is sent to the COPE; the clerk retains the triplicate. After verifying the entries on the PS Form 17, the COPE will fill the requisition and retain the original while the duplicate listing the inclusive serial numbers of the requested block(s) of money orders are shipped to the clerk via registered mail. No form of money is exchanged when requisitioning money orders. NOTE: Show Slide - Safeguarding Related Money Order Effects (1/3) CJAF5213

27 Safeguarding Related Money Order Effects
Safeguarding is the clerk’s responsibility. Always keep items out of reach of customers and other clerks. Store effects in an approved safe or vault. Safeguarding Related Money Order Effects (1/3) NOTE: Show Slide - Safeguarding Related Money Order Effects (2/3) CJAF5213

28 Check on Learning Q: How many digits are in the unique number given to each money order and what does the last digit represent? A: Eleven digits; the last digit represents a check. sum. Check on Learning NOTE: Conduct a check on learning and summarize the learning activity. Q: What form is used to record and control distribution of postal money orders? A: DD Form 885, Money Order Control Record Q: How many digits are in the unique number given to each money order and what does the last digit represent? A: Eleven digits; the last digit represents a check sum Q: What can be used to secure blank money orders issued to clerks? A: Metal cash boxes, drawers, or safes NOTE: Show Slide - PE X, Situation 1 NOTE: Assist students with PE X, Situation 1 CJAF5213

29 The Postage Meter NOTE: Instructor will refer students to Student handout pages The Postage Meter a. As a postal clerk, you will be required to know how to use the postage meter. The postage meter is a mobile postage printing device used primarily for selling large denominations of postage instead of stamps at a remote site. b. The postage meter is used alone with the scale. This module will familiarize you with the operation of the postage meter and its different functions. Let’s start by getting acquainted with the machine features. 1. Control Panel—allows you to enter and setup information on your machine. 2. Top Cover—opens up to allow replacement of the ink cartridge. 3. Stacker Tray—allows the neat stacking of finished mail pieces. 4. Operator Guide Slot —allows you store the Operator Guide for easy access. 5. LED—lights green when your system is on; lights orange when your system is in "sleep" mode. 6. Transport Release Lever (two position) Home - transport rollers engaged for processing mail (normal) Released - transport rollers disengaged so you can clear a stalled mail piece. NOTE: The machine won't process mail when left in the released position. 7. Feed Deck—supports your envelope, post card or tape sheet as it passes under the printer mechanism. NOTE: Show Slide #10 – The Postage Meter Control Panel

30 The Postage Meter Control Panel
NOTE to Instructor: refer students to the Student handout pages The Postage Meter Control Panel 1. Screen Selection Keys—allows you to select a line (one key for each line) on the operator display. Whenever the left arrow (◄) occupies the first position in one of the display lines, you may press the corresponding Screen Selection key to select that line. 2. Operator Display—shows the current status of your system and prompts you through all setup operations in a four line LCD. 3. Page Up/Page Down (Scroll Keys)—allows you to scroll up and down through menu choices in the operator display. If a Page/Up/Down key is lighted, it indicates additional choices are available in a menu (up or down, depending on key) and that Page Up/Down key can be pressed to access these further choices. 4. Lock/Power Key—Dual function. Prevents unauthorized use of your system if lock feature is setup and machine is in "sleep mode"; entering your four-digit password unlocks (awakens) the machine. Also allows you to power up or power down machine. 5. Yes/Enter and No Keys—allows you to confirm an operation or answer “Yes” or "No" to a prompt. The “Yes” key also function as the Enter key for data entry. 6. Alpha/Numeric Keypad—allows you to type in numbers and letters for account names, postage values, and other information. 7. Feature Keys—allows you quick access to the most common features on the system. Pressing a Feature key takes you immediately to the top-level screen of the feature for that key. NOTE to Instructor: refer students to the Student handout pages 13 – 30. NOTE: Instructor will demonstrate. Student handout pages 13 – 30; “ Installing the Postage Meter” and “Changing the Ink Cartridge for the Postage Meter”. NOTE: Every 270 days you will need to plug the meter into the net work to update/upload. NOTE: Show Slides – Lock Code Password

31 PS Form 3602-PO PS Form 3602-PO is issued in a book of 100, triplicate sets, numbered consecutively and is an accountable item. This form is kept in triplicate: The first two copies with any supporting documents attached are kept on file. The third copy is kept in the book. PS Form 3602 – PO, Postage Collected through Post Office Meter a. The PS Form 3602-PO, Postage Collected through Post Office Meter are used daily to record the daily meter register readings. b. PS Form 3602-PO is issued in a book of 100, triplicate sets, numbered consecutively and is an accountable item.  NOTE: PS Form 3602-PO are requisitioned through normal postal supply channels. c. This form is kept in triplicate: The first two copies with any supporting documents attached are kept on file with the COPE. The third copy is kept in the book. NOTE: Supporting documents are Electronic Cash (EC), example: Eagle and Navy Card, etc. NOTE: Students must check with their local station for the policy on using the Eagle and Navy Cash Card. NOTE: Credit and debit card transactions are not accepted on the Meter Machine. d.  If a form set is spoiled in any manner, mark all three copies with “Void” and keep the original on file with the COPE. The duplicate copy remains in the book and the triplicate is destroyed.  NOTE: SHOW SLIDE 14 – PS Form 3602-PO – Beginning of Day

32 PS Form 3602-PO Beginning of Day
17 Clerk PS Form 3602 – PO, Postage Collected through Post Office Meter –Beginning of Day – Daily Meter Reporting Cont’d NOTE: Instructor will refer students to Student handout page 31 & 32. e. The Clerk’s responsibility at the beginning of the day is to record the following information on the PS Form 3602-PO: Block 1. UNIT OR STATION - Enter the station where the meter is assigned. For example: APO AE Block 2. MANUFACTURE’S NAME – Enter the manufacturer’s name. For Example: Pitney Bowes or PB. Block 3. METER NUMBER – Enter the meter serial number located just next to the Transport Release Lever Button. Block 4. DATE - Enter the current date (Day, month, year) Block 5. DESCENDING REGISTER BEGINNING – Obtain this number from the meter “Balance Descending” register reading. Go to “Funds” button. Press the “Funds” button twice. This provides the available postage Amount (Descending register beginning on PS Form 3602-PO) NOTE: To avoid mistakes on PS Form 3602-PO, write the numbers from right to left exclude preceding zeroes. For example, if the register window shows “ ”, first write “8”, then “9”, “0”, “2”, and “1”. DO NOT skip any box or write decimal periods. Block 6. ASCENDING REGISTER BEGINNING – Obtain this number from the meter “Total Ascending” register reading. Block 7. COPE and Clerk’s initial – COPE and the Clerk enters their initials next to the Descending register beginning and Ascending register reading on all three copies. NOTE: SHOW SLIDE 15 – Zero Tape

33 Domestic Mail Transmitted within, among and between the U.S., it’s territories, and MPO’s. Four Classes – Priority Express, First-Class, Priority, Retail Ground Two Subclasses – Media Mail, Library Mail Military Postal Service (MPS) – Extension of USPS; operates under agreement with DOD and USPS  Learning Step / Activity 1. Introduction to Domestic Mail Method of Instruction: Conference / Discussion Instructor to Student Ratio: 2:30 Time of Instruction: 25 mins Media: Programmed Instruction a. Domestic mail is mail transmitted within, among, and between the United States, its territories and possessions, and Military Post Offices (MPOs). b. Domestic Mail is divided into four basic classes: Express, First Class, Priority, , and Package Service. The three subclasses of package service that the military uses are Standard Post, Media Mail, and Library Mail. Express and First-Class Mail service is available to mailers for shipments of any mailable matter. Determine the class of mail by the contents of the article and the weight. Each class of mail will be discussed in detail later in this lesson. c. The Military Postal Service (MPS) is an extension of the United States Postal Service (USPS) and operates under an agreement between the Department of Defense and the USPS. The MPO is a branch post office, serving members of the Armed Forces. The MPS includes Army/Air Force post offices (APOs), Navy/Marine Corps post offices (FPOs, "Fleet Post Offices"). Most of the Army, Air Force and Marine Corps Post Offices are located overseas. The Navy Post Offices are aboard ships. NOTE: Show Slide- Servicing Postmasters

34 Example of a Meter Stamp
Zero Tape Steps to run a “Zero” tape: 1. Press “ZERO/SPACE” Button 2. Press “Yes/Enter” Button Insert the postage tape into the postage meter Example of a Meter Stamp PS Form 3602 – PO, Postage Collected through Post Office Meter –Beginning of Day Cont’d a. The Postal Clerk will run a “zero” tape at the Beginning of Day to ensure the meter is functioning correctly and to verify the date is correct. Steps to run a “ZERO” tape: 1. Press “ZERO/SPACE” Button 2. Press “Yes/Enter” Button Insert the postage tape into the postage meter NOTE: Example of a Meter Stamp is show above; review the difference parts and stress what the clerks are checking for when they run a zero tape. NOTE: Attach the Zero Tape to the third copy of the PS Form 3602-PO. NOTE: The Third Zero after the period on the Zero Tape (postal applied )is use by the Postal office to give a discount to the customer who is mailing in bulk. NOTE: SHOW SLIDE #16 – How to Operate the Scale (Calculating Postage on the Scale)

35 Calculating Postage on the Scale
The display should read 0lb 0.0oz Enter the weight manually Select how you want to mail your item The calculated postage displays How to Operate the Scale - Calculating Postage on the Scale 1. With nothing on the scale, the display should read 0 lb 0.0 oz. If the scale is not at 0 lb 0.0 oz, press the Zero Scale key. Enter the weight manually: (a) Press “Scale Function” or “L” key (b) Select “Manual Weight Entry” (c) Enter weight in this formant: Example for 10 lbs 5 oz – (d) Press Enter Key NOTE: The Postal Clerk would place the item to mail on the scale. Select how you want to mail your item by pressing a Select Class key. (a) For example, select First Class” or “Q” key. The scale will asked “Letter, Large Envelope or Package” (b) Select “Letter” (c) If asked: Select “Dim Entry” (d) Press the button for “Select Zip” (e) Enter the 5 digit zip-code and press enter (f) Enter length, Width and Height (g) Add extra services (if applicable) The calculated postage displays. NOTE: Select Class key is First Class, Priority, Parcel Post, Express, or International (Class of mail is discussed later in the lesson). NOTE: All items above are discussed later in the lesson. NOTE: Instructor will refer students to Student handout page NOTE: Show Slide #17 – The Meter Postage

36 The Meter Postage Postage Meter Stamp – is used on a letter that the mail clerk can feed through the meter. Postage Tape – is used for large pieces and parcels that can’t be run through the machine. Operating the Meter: a. At no time, the postage meter should be used for weighing any items received. All item received will be weighed on the scale, and the price of postage that the scale produces will be manually entered into the meter. NOTE: Instructor will refer students to the Student handout page 36 b. Once the postage is entered manually in the meter, the mail clerk has two options to apply the postage: Postage Meter Stamp or Postage Tape. 1. Postage Meter Stamp – is used on a letter that the mail clerk can feed through the meter. 2. Postage Tape – is used for large pieces and parcels that can’t be run through the machine. NOTE: The clerk must apply the meter tape to parcels or letters in the presence of the customer at the time of the transaction. NOTE: For class purpose, students will not print a postage stamp or package tape. Students will write on the right side of package: P - amount of postage , T – amount of postage and cancelling bars. NOTE: Show Slide #18 – Postage Refund

37 PS Form 3602-PO END OF DAY 7 Dec 17
PS Form 3602 – PO, Postage Collected through Post Office Meter – End of Day – Daily Meter Reporting NOTE: Instructor will refer students to Student handout pages a. The Clerk’s responsibility at the End of the Day is to record the ending, ascending and descending register readings. Block 1. DESCENDING REGISTER END - Obtain this number from the meter “Balance Descending” register reading. To avoid mistakes on PS Form 3602-PO, write the numbers from right to left exclude preceding zeroes. Block 2. ASCENDING REGISTER END - Obtain this number from the meter “Total Ascending” register reading and enter it in the same manner as explained above. Block 3. RECEIVED FOR PAOSTAGE – This is the total of daily business conducted. Go to “funds” button Press the “funds” button twice This provides the available postage amount (Descending register ending on PS Form 3602-PO). Subtract the ending from the beginning descending register. The end result is the amount of postage meter used (Received for postage on PS Form 3602-PO). NOTE: The two ending amounts MUST be equal and these figures reflect the amount of funds you have to submit to the COPE. Block 4. Postal Clerk – The postal clerk prints his or her name and rank, and signs . Block 5. COPE – The COPE prints his or her name and rank, and signs. NOTE: SHOW SLIDE 21 – Check on Learning

38 Student Completed Box Example

39 Check on Learning Q: What PS Form is used to record daily meter register reading? A: PS Form 3602-PO. Q: What PS Form is used to record daily meter register reading? A: PS Form 3602-PO Each postage meter tape has two amount registers. Name then? A: Ascending and Descending NOTE: Show Slide - Check on Learning Cont’d

40 This portion is attached to the article.
Completing PS Form 3813 This portion is attached to the article. This portion is given to the customer. 18.25 2 3.05 3 4 21.30 150.00 1 Completing PS Form 3813 d. After determining that the parcel is mailable, complete PS Form 3813, Insurance Mail Receipt, Domestic Only $500 and under. PS Form 3813 is an original-only receipt and is retained by the mailer. No other copies or record is kept at the office of mailing or by the office of delivery. The process for completing PS Form 3813 follows: (1) Item 1, enter the insured fee. (2) Item 2, enter the amount of insurance coverage. This amount should be the actual value of the content(s). (3) Item 3, enter the amount of postage charged for the article. Enter ONLY the POSTAGE. (4) Item 4, enter the total amount of the postage and fees. NOTE: Show Slide - Placement of $500 and under Insured Label

41 This portion is attached to the article.
Completing PS Form 3813-P This portion is attached to the article. This portion is given to the customer. 2 3 5 6 7 550.00 1 4 18.25 5.10 2.55 30.65 4.75 9 8 Completing PS Form 3813-P f. INSURED OVER $500 (FEES). The fee for the over $500 insurance rate is based on the liability coverage. Liability starts at $ and goes up to $5, The appropriate fee for a over $500 insured article is collected from the customer in addition to the applicable postage and any other fees. (1) After determining that the article is mailable, complete the PS Form 3813-P, Insured Mail Receipt, Domestic Only, Over $500 under. The addressee when delivered must sign for these articles and the post office that delivers the article maintains a record of delivery. NOTE: Do not use PS Form 3813-P for Express mail. Express mail is automatically covered up to $ with additional coverage available to $ (2) The PS Form 3813-P is also an original-only form retained by the mailer. Copies or records are not kept at the post office of mailing. Other special services such as Restricted Delivery, and Return Receipts can be combined with this service. Complete PS Form 3813-P as follows: (a) Item 1, Leave Blank. For Official Use. (b) Item 2, enter the amount of postage charged for the article. (c) Item 3, Enter the insured fee calculated by the POS ONE. (d) Item 4, enter the amount of insurance coverage. This amount should be the actual value of the content(s). (e) Item 5, enter fee for the additional service, restricted delivery (will be covered later in lesson). (g) Item 6, Leave Blank. (h) Item 7, enter fee for the additional service, return receipt (will be covered later in lesson). (i) Item 8, enter the total amount of the postage and fees. (j) Item 9, postmark with the APDS. The APDS provides the date and post office that accepted the article for mailing. NOTE: Show Slide -Placement of Over $500 Insured Label

42 Categories of Insured Mail
Insured Mail $500 and under For articles valued $500 or less (Insurance without a signature) Categories of Insured Mail   b. CATEGORIES OF INSURED MAIL. All insured pieces will have a bar coded label and receive a delivery scan. Insured mail falls into two categories based upon the declared dollar value of the article. (1) Articles valued at $ or less are processed as "$ AND UNDER INSURED". A signature will not be required at delivery for these articles. (2) Articles valued from $ up to a maximum of $ are processed as "OVER $500 INSURED". These articles will receive a signature and scan at delivery. NOTE: Other service such as Return Receipts can be combined with Insured mail to suit the customer’s request.   c. $ AND UNDER INSURED (FEES). The under $ insured fee is from $1.95 to $ This fee applies to articles with declared cash value of $0.01 to $ Now turn to the Extra Services and Fees section in the NOTICE 123 and review the insured mail chart.   NOTE: Show Slide - Completing PS Form 3813 Insured Mail Over $500 For articles valued $ up to $5,000.00 (Insurance with a signature)

43 Placement of Insured Label
MSG Terry North 117 Finance CO CMR 430, Box 15 APO AE P I T PRIORITY MAIL Note: Review the placement of the insured label Remove the $200 and under insured label from the receipt portion of the form. Peel the protective tape off the back of the label and place the label on the address side of the article above the destination address and to the right of the return address, leaving room to affix postage. Marie Boyd 1315 Davis Avenue Tallahassee, FL

44 Types of Acceptable Payment
Cash Travelers Checks a) transaction must be at least 50% of the value of the travelers check b) must be made payable to “Postmaster” U.S. Postal Money Orders Debit Card Eagle Cash/Navy Cash Note: Review the types of acceptable payments. When collecting the fee for a postal money order sale, customers may pay for money order purchases via the following ways: (1) Cash (US currency only) (2) Travelers Checks (a) transaction must be at least 50% of the value of the travelers check and payable in US dollars (b) travelers check must be made payable to “Postmaster” NOTE: Second-party travelers checks will not be accepted. (3) U.S. Postal Money Orders (4) Debit Card (5) Eagle Cash / Navy Cash: a debit-featured card that is currently being piloted by the Army and Navy that eliminates the need for cash and cuts down on security costs. Soldiers, Sailors, and Marines can use their card at ATMs, to purchase items at the PX or at on-board stores, post office, to transfer funds, and much more. h. The money order imprinter is quick, efficient and designed to save time and effort at the finance window. It should be kept secure at all times (out of reach of customers) due to its ability to print negotiable instruments. It is provided to military post offices/units by the USPS and is considered accountable equipment under custody of the COPE. CJAF5213

45 On Learning What form is used to process articles being insured for $500 and under? Check on Learning NOTE: Conduct a check on learning and summarize the learning activity. Q: How much indemnity coverage does insured mail provide for a lost, rifled, or damaged article? A: Up to $5,000. Q: What form is used to process articles being insured for $500 and under? A: PS Form 3813. NOTE: Show Slide - PE X Situation 2

46 International Mail Mail addressed to a foreign country
Does not apply to APO or FPO addresses or U.S. territories Two categories First-Class Mail International Priority Mail International International Mail 1. Learning Step/Activity 1. Introduction to International Mail   Method of instruction: Conference / Discussion Instructor to student ratio: 2:30 Time of instruction: 15 minutes Media: Programmed Instruction a. International mail is mail destined for delivery to an address in a foreign country. International mail does not apply to APO or FPO addresses or U.S. territories such as Guam, Puerto Rico, American Samoa or the U.S. Virgin Islands. There are four principal categories of international mail, but only two apply to MPOs, First-Class Mail International, and Priority Mail International (PMI). NOTE: Show Slide - First-Class Mail International

47 First-Class Mail International (FCMI)
Includes letter and letter packages, post cards, printed matter, and small packets Any mailable matter that is not hazardous or prohibited by destination country Extra services may be added First-Class Mail International (FCMI) b. The categories of international mail can be found in Section 140 of the IMM. There are four principal categories that are primarily differentiated from one another by speed of service. Only two categories are offered at MPOs, First-Class Mail International and Priority Mail International services. c. First-Class Mail International (FCMI) is used for mail pieces that have different shapes, sizes, and contents, that weigh four pounds or less. First-Class Mail International includes all of the classes, letter and letter packages, postcards, printed matter and small packets. First-Class Mail International items may contain any mailable matter that is not hazardous or prohibited by the destination country. At the sender’s option, extra services, such as registry and return receipt, may be added on a country-specific basis. d. There are six country-specific rate group designations that apply to First-Class Mail International. The Individual Country Listings states the postage rates that are applicable to specific destination countries and territorial possessions. NOTE: Show Slide - Weight and Size Limits

48 Priority Mail International
Parcel service Personal written correspondence is not permitted inside a parcel by itself Flat-rate envelope and flat-rate box options available Priority Mail International i. With the exception of the flat-rate envelope, PMI is a parcel service. Written correspondence having the nature of current and personal correspondence is not permitted in Priority Mail International parcels, but may be sent in the Priority Mail International flat-rate envelope. NOTE: Show Slide - Weight and Size Limits

49 Customs Declaration Refer to ICL to determine which form is used for country Three forms - PS Form 2976, Customs Declaration CN 22 - PS Form 2976-A, Customs Declaration and Dispatch Note CP 72 - PS Form 2976E, Customs Declaration Envelope CP 91 Lists and describes the entire contents of the article. Customs Forms Required d. The customs forms used for international mail are PS Form Customs Declaration CN 22, PS Form 2976-A - Customs Declaration and Dispatch Note CP 72, and PS Form 2976-E - Customs Declaration Envelope CP 91 (carriage document for PS Form 2976-A). Refer to the ICL to determine which form is used for a country. NOTE: Refer students to pages 5-6 of the student handout for examples of both customs forms. NOTE: Show Slide – Completing PS Form 2976

50 ON LEARNING Q: What is international mail?
A: Mail destined for delivery to an address in a foreign country Q: What are the Two Categories on how to send International Mail? A: First-Class Mail International and Priority Mail International Check on Learning NOTE: Conduct a check on learning and summarize the learning activity. Q: What is International mail? A: Mail destined for delivery to an address in a foreign country. Q: What postal manual covers International mail? A: International Mail Manual (IMM) Q: What postal manual is used to cross-reference the IMM? A: Domestic Mail Manual NOTE: Show Slide – Conditions for Mailing

51 TLO – Perform Postal Functions Phase 2 TERMINAL LEARNING OBJECTIVE:
ACTION: Perform Postal Functions Conditions: In a Mock Post Office environment; given access to Standard USPS and DoD Postal supplies, equipment, publications, charts, forms and awareness of the Operational Environment (OE) variables and actors. Standards: Accept and process domestic mail, conduct postal directory functions, maintain postal supplies, maintain a stamp stock, and prepare claims and inquiry forms. Students are required to receive a "GO" on all hands-on exercises in the Mock Post Office and receive a minimum passing score of 75% on a written / performance based examination. LESSON OUTCOME: Students will perform postal functions IAW USPS and DOD directives/guidance in support of postal operations. The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes. The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs GLO 14: Soldiers and Army Civilians are technically and tactically competent. Terminal Learning Objective Action: Perform Postal Functions Conditions: In a Mock Post Office environment; given access to Standard USPS and DoD Postal supplies, equipment, publications, charts, forms and awareness of the Operational Environment (OE) variables and actors. Standards: Accept and process domestic mail, conduct postal directory functions, maintain postal supplies, maintain a stamp stock, and prepare claims and inquiry forms. Students are required to receive a "GO" on all hands-on exercises in the Mock Post Office and receive a minimum passing score of 75% on a written /performance based examination. The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes. The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs GLO 14: Soldiers and Army Civilians are technically and tactically competent. Safety Requirements: In a training environment, leaders must perform a risk assessment in accordance with ATP 5-19, Risk Management. Leaders will complete the current Deliberate Risk Assessment Worksheet (DD Form 2977) in accordance with the TRADOC Safety Officer during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Note: During MOPP training, leaders must ensure personnel are monitored for potential heat injury. Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the MOPP work/rest cycles and water replacement guidelines IAW FM , Multiservice Tactics, Techniques, and Procedures for Nuclear, Biological, and Chemical (NBC) Protection, FM , Multiservice Tactics, Techniques, and Procedures for Chemical, Biological, Radiological, and Nuclear Decontamination. Risk Assessment Level Low - Back injury. Controls: Ensure students use proper lifting techniques. Assessment: Low risk. Electrical shock. Inspect electrical equipment and outlets. or broken wires before energizing and use. Leader Actions: Leaders will conduct a Risk assessment and ensure students use proper lifting techniques when moving heavy parcels and inspect electrical equipment and outlets for frayed IAW FM , Environmental Considerations {MCRP 4-11B}, and ensure students are briefed on hazards and control measures. Environmental Statement: Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to FM Environmental Considerations and GTA ENVIRONMENTALRELATED RISK ASSESSMENT Environmental Considerations: Instructor should conduct a Risk Assessment to include Environmental Considerations scenario based examination with a minimum passing score of 75%. Evaluation Students must receive a "GO" on the Mock Post Office hands-on exercise and pass a written / Instructional provide postal service for military personnel where the U.S. civil postal service does not operate Navy, Air Force, or Marine Corps to serve military personnel overseas or aboard ships. MPOs Lead-in Military post offices (MPOs) are branches of a U.S. civil post office, operated by the Army, 6 lessons and operate a Mock Military Post Office. and a military situation requires the service. During this lesson, you will review all previous Instructor to Student Ratio: 2:30 Method of Instruction: Practice Exercises 1. Learning Step 1 / Activity 1. Mock Post Office Media: Simulation Time of Instruction: 8 hrs Terminal Learning Objective (TLO) At the completion of this lesson, you [the student] will: Action: Perform Mock Post Office Scenarios Conditions: In a Mock Post Office environment; given access to Standard USPS and DoD Postal supplies, equipment, publications, charts, forms and awareness of the Operational Environment (OE) variables and actors. 1. Integrated Retail Terminal (IRT) 2. Flexible Credit Account to be Audited 5. PS Form 3294, Cash and Stock Count Summary 4. PS Form 1096, Receipt 3. PS Form 17, Stamp Requisition 8. PS Form 3977, Duplicate Key Inventory 7. PS Form 3369, Consigned Credit Receipt 6. PS Form 3368, Stamp Credit Examination Record 10. Student Handout 9. All Purpose Dating Stamp (APDS) and Stamp Pad STANDARDS: Students will review the following tasks IAW DOD M, to achieve a minimum of 80% accuracy on the End of Course Exam. - Operate an IRT. - Receipt for a Flexible Credit Stock. - Exchange Damaged Stock. - Replenish a Stamp Stock. - Conduct an Audit of a Flexible Credit Stock. Evaluation: Instructors will conduct observations for every section of the Mock Post Office and inform students of ‘No Go’ or ‘Go’. NOTE: show slide- Questions?

52 Questions TLO - LSA 1. Learning Step / Activity TLO - LSA 1. Test
Method of Instruction: Test Instr Type(I:S Ratio/Qty): F5 Certified Instructor(1:15/2)* Time of Instruction: 2 hrs 25 mins Instructional Strategy: Large Group Instruction / Individual/Timed Media Type: Situational Based Instruction Security Classification: This course/lesson will present information that has a Security Classification of: U - Unclassified. Note: Marked as (*) is derived from the parent learning object SECTION V. STUDENT EVALUATION Testing Requirements Students must receive a "GO" on the Mock Post Office hands-on exercise and pass a written / scenario based examination with a minimum passing score of 75%. Feedback Requirements Conduct a test review. TLO: Method of Instruction: Test Review Instr Type(I:S Ratio/Qty): F5 Certified Instructor(1:30/0) Time of Instruction: 0 hrs 25 mins Instructional Strategy: Large Group Instruction Media Type: None


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