1. Progressively Engaging Progressive Engagement National Conference on Ending Homelessness Washington, DC
Katharine Gale July 18, 2017

2. Session Overview What is Progressive Engagement (and what is it not)
How does it work in different communities?
Questions for panelists
Discussion with YOU

3. Panelists
Katharine Gale, Katharine Gale Consulting and Focus Strategies
Elaine DeColigny, EveryOne Home, Alameda County, CA
Kristy Greenwalt, District of Columbia
Matthew Minkevitch, The Road Home, Salt Lake UT
Vivian Wan, Abode Services, Northern CA

4. What is Progressive Engagement?
Approach to helping households end their homeless as rapidly as possible, despite barriers, using the least financial and support resources needed to be successful with each household
Also known as Progressive Assistance

5. What is Progressive Engagement
Initial offer is a “light-touch” or basic package
More supports are offered to those households who struggle to stabilize and cannot maintain housing without assistance
Approach is flexible and individualized
Design is informed by what we know about patterns of crisis, change over time, and how people with low-incomes live

6. What Progressive Engagement is Not
Not a pre-determined program length or amount for everyone (“One Size Fits All”)
Not a periodic step down (progressive disengagement)
Not determined time or amounts from outset based on assessment score
“He’s a 10 so he gets 12 months”

7. Why Progressive Engagement?
It’s Housing First
Assessment at time of crisis doesn’t predict future well for many
More responsive to individual situations
Is based in reality of how crises resolve
It lets us serve more people!

8. Compatible with Coordinated Entry and Assessment?
Yes, can be used together…
BUT, requires some resources are available for people after they try rapid rehousing
(need a “backstop)
Assessment at time of crisis doesn’t predict future well for many
Use your deep resources at the beginning only when evidence is strong and sustained

9. COORDINATED ENTRY / TRIAGE AND DIVERSION 200 800 20% 20%
1,000
COORDINATED ENTRY / TRIAGE AND DIVERSION
200
800
20%
20%
10%
SHELTER /ASSESS/ SELF RESOLUTION
200
520
25%
20%
RAPID REHOUSING – BASIC
260
50%
26%
260
RRH – LONGER/ MORE SUPPORT
SUPPORTIVE HSG
130
50%
13%
130
14.5%
80 / 65
= 145
50%
PERMANENT HSG ASSISTANCE
50% 65
6.5%
AFFORDABLE HSG/HCV

10. Coordinated Intake and RRH in Cuyahoga County, OH
1. ASSESSMENT: Can the family be diverted? If not, fill out HMIS data points, Housing
Barrier Form as a DESCRIPTIVE tool, not a PRESCRIPTIVE tool.
2. Families Shelter
*All families referred for RRH within 7 days
* RRH provider assigns a Housing Locator within 3 days of referral
*Goal is to find housing within 30 days; inspect housing and move out … 45 days
3. RRH: Security Deposit & 4 Months rent; RRH Case Management (ESG Funded)
* Bi weekly CM meetings to track stability; assess need for ongoing assistance or
alternative housing plan = 414 Households
4. Additional subsidy – 8 months rent; more intensive CM (CoC funded)
* Biweekly meetings to track stability; assess need for PH, PSH, other
options… = 72 Households (17% of all RRH)
5. PH, PSH - Targeted resources for highest barrier families.
2016 = 12 Households (17% of above; 3% of all RRH)
Coordinated Entry- one front door for singles, families, youth
Enables by name lists of families, youth, veterans chronic homeless
Specific protocols for sub populations (Veterans, youth , DV,)
Try to find alternative safe options for households; if none, shelter provided
There are 4 family shelters – space for between 85 – 95 families depending on size
Shelter case managers meet with RRH housing locators weekly to track progress of families in finding housing
Challenge in finding housing that passes inspection on the first appt./larger families/young families.

11. Rapid Re-Housing Progressive Engagement (Sacramento, CA)
RRH Stats
Majority <6 months
2% > 9 months
Average: $6,500 phh
Coordinated Entry & VI-SPDAT
0-3 months
Consumer Referred to RRH Orientation
Provider Extension
3-6 months
6-9 months
Opts Out
Opts In
Regardless
of VI-SPDAT Score
9+ months
Assessment
Provider determines level of interaction
Heavy vs. Light
Housed Program Exit
Bridge Housing
Administrator Extension
Literally homeless at program entry. Re-assessed every three months, and if household income is 30% of Area Median Income or higher, the household is exited from the program.

12. Resource Model from The Road Home, UT
REFERRAL
DEPOSIT ASSISTANCE
SHORT TERM RENTAL ASSISTANCE
TBRA
TRH TRANS HOUSING
COC LEASING
SHELTER PLUS CARE
PERMANENT SUPPORTIVE HOUSING
200 families
300 families
75 families (typically, a subset of 300 families served)
40%
60%
25 % of assisted; 15% of all
 No Financial
Support
ESG, TANF
City TBRA, County TBRA, WVCTBRA
Sandy Duplex, Sandy Condo, Sandy House, 5100 West, Highwood, Wenco, Riverside
Scattered
County SPC
City SPC
Sponsor Based SPC, PBS8, Project Based SPC
Assistance with applications and movement to S8, PH, Mod Rehab, other subsidy through local housing authorities, move out on their own
Includes deposit, prorated rent and first month’s rent
Includes deposit, prorated and first month’s rent. Ongoing subsidy approved for 3 months.
Rental assistance from County TBRA, WVC TBRA, City TBRA
Traditional Transitional housing managed by The Road Home.
Unit is Master Leased by TRH. Tenant signs Occupancy Agreement
Scattered Site Apartments, Tenant Signs Lease with PM
Frontier Apartments, Permanent Disabled Apartments, Palmer Court. Permanent housing for people with disabilities.
No CM
Includes light case management geared toward employment and stabilization in housing.
Includes customized supportive services geared toward self-sufficiency in housing.
Tailored supportive services geared toward barrier elimination and obtaining stable housing.
Intensive customized supportive services geared toward self-sufficiency in housing.

13. Questions for our Panelists
What is attractive to you/your community about this approach?
Have you started? If so, what did it take to get where you are now?
If not started, what are you planning to do?
What concerns do you have or have others in your community expressed?
What is the most important thing you think we need to learn as a field to do this well?

14. For more information
National Alliance to End Homelessness
United States Interagency Council on Homelessness
Focus Strategies
Contact us: