1. Joseph M. Brennan
Senior Director, Spectrum Health MedNow

2. Spectrum Health Overview

3. What is MedNow? Direct-to-Consumer Specialty Care 24/7/365
Save time and money
Easy access
Specialty Care
Keeping care local
Opening up access

4. Strategic Value Care Quality
Demonstrate improvements in clinical, functional, and quality of life
status for evidence-based interventions
Cost Avoidance
Reduce hospitalization and emergency department visits, prevent and/or limit illness severity and episodes, decrease per square foot infrastructure costs
Provider Efficiency
Leverage provider marginal capacity; reduce appointment duration to
enable increases to patient panel size
Patient Adherence
Engage existing patients with enhanced access for routine follow-up appointments, medication adherence

6. Program to Date Results
Total PTD Encounters: 60,034
PTD DTC: 37,117
PTD Specialty: 22,917
PTD Avoided IP Transfers: 323
PTD Avoided UC/ED Visits: 14,215
PTD New patients to PC: 11,534
PTD Cost Savings for Payers: $5,313,221
PTD Miles Saved: 1,136,317