1. Residential and Online Test Proctoring
Christopher Jones
Associate Professor of Finance and Business Economics
USC Marshall School of Business
Daniel Lewis
Associate Director for Operations and Infrastructure Services, Marshall IT

2. Why PC-based testing?
A growing separation between course content and testing
Learning by doing in class
Paper testing becoming disconnected
If secure, a PC-based test might reduce cheating.
More feasible to grade complex questions
Insufficient nuance with ScanTron
Burden of grading free answer questions

3. Cost per apple = Total dollars spent / Total number of apples
Example
If Jerry spends $5 on 10 apples and Alice spends $6 on 9 apples, what is their average cost per apple?
Cost per apple = Total dollars spent / Total number of apples

4. Concerns
Cheating is widespread, and an insecure PC is the ideal tool for it
Computer labs being phased out, own PCs preferable to students anyway
Solutions that are too much like “big brother” or that are detrimental to regular PC use

5. Requirements On-premise and online LMS integration
Capture student video and desktop
Lockdown
Allow use of various applications
Easy for faculty/students to use

6. Proctorio Documentation/Support Easy LMS Integration Saved Profiles
Admin Console
Recording Options
Gradebook

7. Help and Support

15. Proctorio - Gradebook

16. Proctorio - Gradebook

17. Proctorio Gaps Limited lockdown capabilities Data Analytics
Network dependent
Defeated by virtual desktop

18. Three Part Solution Proctorio Monitoring Virtual Lab Standard Platform
SchoolVue
Control

19. Lessons Learned and Best Practices
Standardization
Pre-Exam practice test
IT support
Need more data
Ongoing Evaluation
Standardization
Of the platform and within the platform
Pre-Exam practice test
IT support
Need more data
Ongoing Evaluation
Sysmtes change and are upgraded. New techniques are discovered to cheat and prevent cheating.

20. Questions?

21. Thank you