1. Jean-Claude Le Grand
Executive Vice President Human Relations

2. INSTITUT FRANÇAIS DES ADMINISTRATEURS
DIGITAL AND HUMAN CAPITAL
INSTITUT FRANÇAIS DES ADMINISTRATEURS
4 Septembre 2018

3. A 100% DIGITAL STRATEGY
E-commerce counts for 8% of Group sales ( the « 3rd » country).
Reinvention of marketing strategies :
38% of media budget invested in digital media
250 millions followers on social networks
Data as next competitive advantage
Services & Innovation (VR, AR) to revolution the beauty experience online and offline

4. PEOPLE, A KEY OF THE DIGITAL SHIFT
A massive upskilling program
Acquisition of new skills
2,000+ digital experts across the organization
Use at large scale of the DM1, co-developed with GA
20,000+ people trained since 2015
From Senior Executives to Marketing & Sales Teams
people internally and externally

5. NEW BEHAVIORS AND MANAGEMENT TO GAIN AGILITY AND ATTRACIVENESS
A SHARED
MANIFESTO

6. DISRUPTING HR
A global and agile HR strategy that is fully consumer and employee-centric
Empower employees with greater autonomy
Foster attractiveness & competitiveness through people innovation
Ensure inclusive and great workplaces worldwide
Increase people responsibilities for managers
2.A roll-out of transformative initiatives powered by digital solutions
AI and tools to accelerate transformation, recruit the best, employee and candidates’ experiences

7. ACCELERATE TO ACHIVEE THE PEOPLE 2020 VISON
Accelerate the talent agenda through internal job posting, preselection powered by AI, prescreening chat bot and talent development programs
SPOT 
more talents
To grow the business through flex learning, career profiler, MOOC certification at scale and new performance management
GROW  
people to grow the
business
PEOPLE
ENGAGE
people to unlock potential
To unlock potential through flex reward, feedback on the go, employee experience and flexible contractual solutions