1. MUTUAL RESPECT

2. Objectives
To clearly establish the responsibilities and accountability of all members to prevent and discourage harassment
Create and maintain a harassment-free environment through:
Education and awareness
Prevention
Intervention
Effective complaint handling
The intent of the National Mutual Respect Regulation is to provide all members with a harassment-free environment. This can be accomplished through prevention, and through effective complaint resolution. In resolving the complaint-the goal is to eliminate the harassment. As a minimum, the process must include:
• Informing the harasser that the behaviour is inappropriate, in contravention of the CSP regulation, Human Rights Act, and must cease immediately.
• Asking for an apology from the harasser and arranging for a face-to-face meeting or a written apology between the parties to effect the resolution.
• Advising both the complainant and the respondent that a recurrence of the behaviour will result in the need for corrective and disciplinary action.

3. What Is Harassment?
Generally defined as behaviour including comments and/or conduct which is:
insulting, intimidating, humiliating, hurtful, malicious, degrading, or
otherwise offensive to an individual or groups of individuals, or
which creates an uncomfortable environment.

4. The Human Rights Code Prohibits harassment on the following grounds:
Race
Ancestry
Place of Origin
Colour
Ethnic Origin
Marital/Family Status
Citizenship
Creed (religion)
Sex
Sexual Orientation
Disability
Age
Record of Offense

5. Identifying Harassment
Harassment may include:
Written/Verbal abuse or threats, physical assault
Sexually oriented comments
Racial/Ethnic slurs
Displaying sexually explicit, racist or otherwise offensive derogatory material
Sexual, racial, ethnic, or religious graffiti
Unwelcome sexual remarks, leering, or other obscene gestures
Unwelcome physical contact
Vandalism

6. Complaint Process
First attempt to resolve the issue directly with the person(s) concerned:
Make it clear the actions are not welcome
Asking for apology
Document – keep written record of the incident (including times/place) and witnesses
If not resolved, report the incident to the Vice-President of Operations at appropriate level

7. Investigation Process
Once a complaint is formally lodged, the following steps will be initiated:
The complaint is documented and forwarded to the Vice President of Operations
Division Executive is informed and a person of competency is appointed
An investigation is carried out

8. Complaint made against you
Apologize either verbal or written
Co-operate fully with the investigators so the facts are fully determined

9. Resolution Informing the harasser that the behaviour is inappropriate
Apology
Recurrence of the behaviour will result in the need for corrective and disciplinary action
In resolving the complaint-the goal is to eliminate the harassment. As a minimum, the process must include:
• Informing the harasser that the behaviour is inappropriate, in contravention of the CSP regulation, Human Rights Act, and must cease immediately.
• Asking for an apology from the harasser and arranging for a face-to-face meeting or a written apology between the parties to effect the resolution.
• Advising both the complainant and the respondent that a recurrence of the behaviour will result in the need for corrective and disciplinary action.

10. Disciplinary Action Actions taken may include but are not limited to:
Sanctions
Warnings, verbal or written
Probationary conditions
Temporary membership suspension
Termination of membership
Appeal Procedure
All disciplinary action is left to the discretion of the Vice-President of Operations and their investigative members.
Members who have been accused of harassment and are not satisfied with the resolution of the complaint have the right to appeal. To do so, they must provide full documentation to the next operating level of the system. The final step in the CSP procedure is to appeal to the National President. As a minimum, the process must include:
• Providing a completed Appeals form
• Attaching a copy of the Complaint form
• Any and all documentation that may provide further insight into the complaint.

11. Intent
The intent of the National Mutual Respect regulation is to provide all members with a harassment-free environment.
There should be no fear of retaliation or afraid someone will be getting back at you if:
file a complaint
are a witness to a complaint