1. ESD Systems.com Value Package Complete Presentation
ESD Systems Value Package
ESD Systems.com Value Package
Complete Presentation

2. Our Value Package e-commerce enabled Self-service online library
The world’s most respected brands
e-commerce enabled
Self-service online library
Industry’s best on-line content
Corporate inventories
Technical support
Factory product knowledge
ESD standards expertise
New product development
Made in the USA
No one can match it!

3. You get a lot more than great products
We provide these services to help you create the best ESD program possible - which will ultimately provide the most cost effective ESD Control program.
Our goal is to partner with our customers to remove ESD from the QC equation all together.

4. You get a lot more than great products
Our products are bundled with a "value package" that includes much more than the product itself:
Long-lasting premium products
Satisfaction guaranteed
Longest warranties in the industry
2 year limited warranty on Smocks
5 years limited warranty on Continuous Monitors
Lifetime limited warranty on Jewel wrist straps

5. You get a lot more than great products
Expert advice for compliance with the ANSI/ESD S20.20 standard
Deal with a reputable industry leader with over 25 years of experience
Your job is not at risk when you buy ESD Systems – our goal is to make you look good.
We don’t promote short-term solutions

6. Concerned about costs?
Our premium products and warranties were created to provide the long-term lowest cost option
Competitive pricing published online
We pay the freight for all online orders over $100
For many items we offer a range of quality from economy to premium
If you find a similar item for less – contact us for a “Meet Comp” quote
Taking into account all of our valuable benefits we can provide you with the long-term lowest cost solution for your ESD program.

7. World Class Products
Many industry firsts including the adjustable wrist strap, floor finish, heel grounder, dissipative mats.
We hold patents for our foot grounders, coil cords, and smock inventions
Our foot grounders, wrist straps, and floor finish are all UL listed for safety

8. World Class Products We are innovative in design and manufacturing
Ask us to quote your custom requirement
We introduce over 100 items each year
From customer feedback, we generate ideas how to continuously improve our products
Contact us with your product idea.

9. World Class Service We ship most orders in 24 hrs
We answer most questions on the first call
Need something special? Ask for a quick quote

10. Your single source ESD supplier
The World’s most respected ESD Control brands
The industries largest inventory of ESD Control products
Over 1,000,000 shielding bags in stock
Corporate factories and inventories
We have partnered with other ESD manufacturers to round out our line. This makes it easy for you to find everything you need from one supplier.
Most of what we sell is “Made in the USA”

11. Inside Support Rep
One dedicated factory-direct Inside Support Rep is responsible for your satisfaction.
Your Inside Support Rep will coordinate the support you need with our static control experts
Our people sell and service ONLY ESD control products

12. Inside Support Rep
Our goal is to provide the products and knowledge so that you can:
Design an effective program to pass important audits and to increase your production yields
Increase your ability to serve your customers while saving you money
You get individualized attention. We are your true ESD partner.

13. Deal with the ESD Specialists
Broadest offering of ESD Control products in the world
2,000+ items on our web site
We manufacture a wide range of products for every need:
Personnel Grounding, Worksurface Mats & Grounding Hardware, Floor Solutions, Testing & Monitoring Equipment, Ionizers, Packaging, Education & Training, Awareness, Field Service, Workstation Accessories – Misc, Critical Environment

14. Deal with the ESD Specialists
Compare our product offering to limited selection of other competitors
Organizing all of your ESD purchases from ESD Systems is a way to reduce your vendor base

15. Training is the key
We understand that training is the key to a successful ESD control program:
Have you taken our “no charge” online ESD Certificate Training?
Improve the proficiency of your operators
Passing the 11 training modules will generate a signed and numbered Certificate of Competency

16. Knowledgebase of information
We have a Knowledgebase of information to help you set up and maintain your ESD Control program
With ESD Systems as your partner – turn mystery and complexity into a comprehensive control program
We provide ESD education for your company so that you have the confidence and understanding of ESD.
We have a vast library of online resources for the ESD Coordinator

17. Knowledgebase of information
As an informed customer, you are in control to design, upgrade, and audit your program to your particular needs. ESD Systems provides the support you need!
Our goal is to put the power to understand ESD in the user’s hands - not the salesman’s!
Take control of your destiny with ESD Systems as your ESD partner

18. Field support
Hands-on field support is available for some of our lines
SPI, Protektive Pak, and Menda brand items
Cost effective recommendations / applications engineering
Troubleshooting
Regular site surveys

19. Virtual ESD Tool Crib Virtual ESD Tool Crib – Just in time delivery
We will act as your ESD tool crib – reducing your in-house inventory costs
Let us know your usage, and we will allocate stock just for you and ship it according to your schedule
Your Inside Support Rep will even remind you when it’s time to reorder

20. Work directly with the factory
Buy direct or through the reseller of your choice
Buy online
We also make it easy to buy from the reseller of your choice
Get your answers direct from the source. We’ll give you straight answers fast
Many middleman dealers simply don’t know ESD
Our staff of Product Managers and Standards Experts are at your disposal

21. Your remote virtual ESD Guru
Most ESD Coordinators are overworked having many other responsibilities
Use ESD Systems application and factory experts to answer your questions
We are your on-call ESD help desk – your remote support staff
We have the most comprehensive ESD training product offerings to educate yourself and train your personnel.
Our Total Program Support is the cure for the ESD blues!

22. Full service web site: The industry’s most comprehensive site on ESD
The most ESD related content anywhere
Online shopping cart
On-line Library of ESD technical literature and articles on ANSI ESD S20.20 and on how to set up and ESD Control program
Dictionary of ESD Control terms

23. Full service web site:
FAQ page with over 1,000 answered questions. Try it:
Search our answered questions
Ask a question today
Floor care calculator
Custom Smock quoter
Custom Mat quoter
Self-service support is only a click away

24. Technical Support We specialize in ESD control
It’s all we do – unlike our competition
We are experts in ESD Control
Standards expertise
Knowledgeable to recommend an over all effective ESD Control system.
You can expect meaningful and practical solutions
Applications engineering is available to you. We’ll recommend levels of protection and the right products to efficiently protect your ESD sensitive products.

25. Technical Support Eliminate guesswork:
Utilize our 25 years of ESD experience to ensure that products you buy provide the level of protection you require
We won’t sell you something you don’t need
Easy-to-read Tech Briefs, drawings, and other technical documentation
Submit your question
your questions 24 hrs a day:
Tech Support:
Call our ESD Support hotline

26. Our Value Package e-commerce enabled Self-service online library
The world’s most respected brands
e-commerce enabled
Self-service online library
Industry’s best on-line content
Corporate inventories
Technical support
Factory product knowledge
ESD standards expertise
New product development
Made in the USA
No one can match it!

27. ESD Systems.com Value Package
ESD Systems Value Package
ESD Systems.com Value Package