1. Microsoft Virtual Academy
11/7/2018
Microsoft Virtual Academy
Free, online, technical courses
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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Windows Server Management Marketing
11/7/2018
Service Management with Service Management Automation Shriram Natarajan, Program Manager Symon Perriman, Senior Technical Evangelist Cloud & Enterprise Microsoft
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Windows Server Management Marketing
11/7/2018
Meet the Speakers
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Build 2012
11/7/2018
Shriram Natarajan ​ ​Program Manager Cloud & Enterprise,
Shriram Natarajan is a Program Manager with Windows Azure Pack, focusing on Authentication, Authorization, PowerShell, and Security.​​​ 
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Agenda SMA in Windows Azure Pack Tenant Automation Service Monitoring
Build 2012
11/7/2018
Agenda
SMA in Windows Azure Pack
Tenant Automation
Service Monitoring
Service Automation
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. SMA in Windows Azure Pack
Windows Server Management Marketing
11/7/2018
SMA in Windows Azure Pack
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. In the Datacenter Datacenter IT Admin Windows Azure Pack
Customers
Datacenter
IT Admin
Windows Azure Pack
Admin Portal & API
Tenant Mgt
Auto-mation
Resource Clouds
Hosting Plans
Billing
Tenant Portal & API
System Center + Windows Server
Compute, Storage, Network

8. Customer-Ready Services
Self-Service User Experience
Management Portal
Service Management REST API
Web sites
Web Platform application Services (PaaS)
Virtual machines
Infrastructure Services (IaaS)
Service bus
Reliable Messaging
Virtual Networks
Virtual Networking
Database
SQL Server & MySQL Database

9. Management with SMA Fabric Services Tenant
Can be classified into 3 broad categories
Fabric
Orchestrate RP deployments
Schedule Maintenance Operations
Set up Infrastructure Monitoring
Services
Monitor Services and create Alerts
User Creation
Plan and Subscription Creation
Tenant
Trigger on Tenant Actions
Monitoring Tenant Resources
Additional actions on tenant resources, eg: domain join, apply group policies etc.

10. Windows Server Management Marketing
11/7/2018
Tenant Automation
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Triggers on Tenant Actions
SMA runbooks can be triggered on Tenant Actions
UI experience on the WAP Admin Portal for assigning runbooks to specific actions
Currently triggers are specific to operations on IaaS

12. Windows Server Management Marketing
11/7/2018
Service Monitoring
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Monitoring Services PowerShell workflows that interact with RPs
Utilize PSH provided by the RP or access through Service Management API
Provide diagnostics and/or trigger actions based on analysis

14. Windows Server Management Marketing
11/7/2018
Service Automation
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Control Panel Integration
Customers $$
IT Pro / Dev
Provider defines WAP Plan in WAP Admin Portal
Create offer in SP catalog referencing WAP Plan
Sell offer to customer in SP Control Panel
Provision/Enroll user for offer via SP Panel
Provision WAP Subscription to Plan
Show price of the purchased Subscription in SP Panel
Add/Mod/Del Users as Subscription Co-Admins
Users login/use WAP Services in WAP Tenant Portal
WAP usage per Sub gathered by SP billing system
SP Panel shows customer billing impact per Sub
SP Store/Panel
WAP
Base Provider
Control Panel
Tenant Portal 3 8
Catalog
Admin Portal 10 1 2
Offers
Plans 4
5/7
Users
Sub 9
Billing
Services

16. Panel Integration Pattern
Service Provider Store/Panel
Windows Azure Pack
Get-MgmtSvcPlan
GET
Add-MgmtSvcUser
POST
Add-MgmtSvcSubscription
POST
/plans
/users
/subscriptions
POST
/subscriptions
/price
Update-MgmtSvcCoAdministrator
PATCH
GET
/usage

17. Automating Control Panel Operations
Offers
Catalogs
Users
Resell Offers
Resell Portal
Service
Plans
Users
Automation
Admin Portal
SMA
WAP
Add bulk user accounts
Notify users of plan updates
Service Ticket for failed resources
External Mgmt Tools
System Center

18. TechNet Virtual Labs
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19. 11/7/ :36 AM
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.