1. Technology Specialist
Technology Update
Jim Askew
Technology Specialist
(text and mobile)
2018 Colorado

2. Topics Windows 10 imaging Laptop refresh Printer refresh
Router security
Hotspots
TC training: Dec 4, 2019, Lakewood Holiday Inn
2018 TCS Sept Webinar

3. Windows 10 Imaging
All laptops that can run Windows 10 must be upgraded by 6/1/19
Laptops in OIS as of Oct 21, 2018:
Windows 10: 302
Windows 7: 92
Unknown: 7
Next Windows 10 image updates will be for the 2018/9 Tax-Aide system and the late Oct/Nov image. (Wait for it!)
Windows 7 image will not be updated. Its password will be left at IRS TY2017
Tax-Aide USB maker: Simple to use
2018 TCS Sept Webinar

4. Laptop Refresh
Goal is to ultimately eliminate use of IRS laptops and printers
Eligible new sites may receive up to three laptops and one printer
Tax-Aide technology refresh replaces older computers and is dependent on funding
Additional computers may be obtained using donated funds
A backdoor for replacing old computers…
2018 TCS Sept Webinar

5. Printer Refresh and KRACK
Driven by Key Reinstallation Attack (KRACK)— WiFi vulnerability
Mitigation:
Update printer firmware (Jan ’18 or newer)
Do not connect printer using WiFi
Do not use Windows printer sharing
One network printer, one backup per site
Refresh targets obsolete printer (e.g. HP series). Details TBD.
Printer refresh models:
HP LaserJet Pro M102w (WiFi only)
Brother HL-L2370DW (WiFi and Ethernet)
2018 TCS Sept Webinar

6. Router Security
Do not use public WiFi networks or networks that you do not control
VPNFilter and KRACK vulnerabilities: Must use firmware issued during the calendar year of the tax year (e.g. 2018) or later
Updated routers available through TCS
Routers may obtain Internet access via:
Hard-wired Ethernet port
WISP connection to public WiFi
WISP connection to hotspot WiFi
2018 TCS Sept Webinar

7. Hotspots
2018 TCS Sept Webinar

8. Hot Spot Analysis
Hot spots should be the “last resort” for Internet access
Hot spots with no usage in 2017 will not be activated without justification
CO1 cost for data in TY2017 was approximately $5,200.
2018 TCS Sept Webinar

9. TC Training, Dec 4, 2018 Noon to 5:00 p.m. Lakewood Holiday Inn
Primarily for technical coordinator, others welcome
Tentative Agenda:
Windows 10 Imagining and Configuration
AARP Refresh Program for Printers and Laptops
GraceWorkz repair/replace process
IRS Laptops and Printer
Router and Printer Configuration
Ordering Consumables
Tax-Aide Inventory Agent (TIA)
Online Inventory System (OIS) Demo and Training
TC Forum
2018 TCS Sept Webinar