1. Computers and Business, Finance, and Marketing
Week 11

2. Topics Advertising International business Marketing Job force
Telework
Employee monitoring
Manufacturing
International business
Industrial development
Retail
Banking and Finance
Stock market

3. Retail Kiosks Point-of-sale terminals Debit cards Social computing
Electronic data interchange
Online Purchasing

4. Banking and Finance Cashless society Phone transfers ATM Debit card
On-line sales and banking

5. Stock Market Share tracking Wireless transactions on trading floor
Online trading

6. Manufacturing Robotics Multimedia Computer Aided Design/Manufacturing
Just-in-time manufacturing
Virtual reality

7. Advertising and Marketing
Television
Radio
Print
Internet

8. Goals of Technology Increase productivity
Reduce resources needed to complete tasks
Improve standard of living
Improve efficiency
Increase reliability

9. Usual Result of Technological Advances
Cost of product goes down
Market expands
Jobs are created
new types
more workers of each type

10. Society and Changing Technology
Higher standard of living
Better services
Better goods
Potential for higher incomes
Production of goods is more knowledge based

11. Changing Nature of Work
Elimination of jobs
De-skilling of jobs
Creation of jobs
Reduced work hours
More leisure
Increased need for training

12. Computer vs Other Technologies
Eliminate wider variety of jobs
Eliminate more high skilled jobs
Pace of improvement in speed and capacity is much faster
Continual retraining

13. Job Creation Programmers (SE) Computer repair Trainers Cable guy
Network guy
Telemarketers
Webpage Design/Maint

14. Income and Productivity?
Hourly wages dropped
Work less to do same thing
Productivity increases
Efficiency increases
Lower wages? Increase business? Lower costs?

15. Jobs of the Future Knowledge of some type of computer technolgy
Fewer jobs for people with lower skills and education
Pay level
high - highly skilled
low - no skill
Make transition to new technolgy

16. Computers and Job Hunting
Fastest growing occupations through 2016
computer scientists
computer engineers
systems analysts
network specialists

17. Growth in Employment IT personnel Computer operators
Computer technicians
Systems analysts
Programmers
Database administrators

18. Finding that Job Job-search service on Internet Regional info Advice
Interview help
Resume help

19. Telework Work away from normal office Utilize Email FTP
Video conferencing
Remote desktop

20. Benefits to company Reduced overhead Skill retention
Increased productivity
Reduced absenteeism
Improved morale

21. Benefits to Employees No commute time/costs Reduced clothing costs
Reduced child care costs
Greater freedom
Decreased distractions
Flexible location

22. Benefits to Everyone Reduction of traffic
Reduction of costs of transportation infrastructure
Reduction of environmental damage

23. Telework Job Attributes
Large degree of autonomy
Intrinsically satisfying
Routine communications
Agreed job specs and time tables
Involve travel
Require quiet time to think

24. Problems Isolation No direction from supervisor Low morale
Work too little or too much
Reduced opportunities for advancement
Reduction in important inter-office communication

25. Changing Business Structures
Trend towards smaller businesses and independent consultants
Company loyalty and identification decreases
Decreased need for middle management due to better tools

26. Employee Monitoring Creation of new ways to monitor
Old ways are more efficient

27. Employee Monitoring Methods
Electronic - details of performance (keystrokes, time spent)
Physical surveillance
Customer service telephone work
Access to info (files, ,)

28. Health Issues Radiation (less today) Wrist problems
Repetitive Strain Injury
Blurred vision

29. Responses to Health Issues
Ergonometric solutions
Role of management in supervision
Legal issues - lawsuits

30. E-Commerce Major model alteration of provision of goods and services
Customer driven and controlled
Aimed at cutting costs
Improved quality of goods and services
Increased speed of service delivery

31. New Methodology to.. Address the needs of organizations
Identify requirements of merchants
Elevate the desires of customers

32. Buying and Selling
Information
Products
Services

33. Applications Communications on demand Remote banking
Procurement and purchasing
Online marketing and advertising
Expanded remote shopping

34. Common Business Services
Security
Authentication
Electronic payments
Online directories
Online catalogs
Data storage backups
The Cloud

35. Message and Information Exchange
FTP
Electronic data interchange
Electronic funds transfer
Transaction capture
Delivery tracking

36. Pillars of E-Commerce Support
Universal Access
Public Policy
Legal Issues
Privacy Issues
Technical Standards