1. Glenn County Mental Health Services
OHS Collaborative Meeting
April 18th, 2018
Ellen Prose – Program Manager Youth & Family Unit
Calley Pfyl – Case Manager/TAY Coordinator
David Prest – Case Manager CHAT Program

2. Mental Health Services
Provide specialty mental health services to Glenn County residence.
Glenn County Medi-cal
Medical Necessity Criteria
Diagnosis, Impairments, Level of functioning,
Manage Care Plan
Locations
Orland CRWC: 1187 E. South St. Phone:
Harmony House: 343 Yolo St. Phone:
TAY: 612 4th Street Phone:
Willows: 242 North Villa Ave Phone:

3. Served 990 Unduplicated Clients
Data
Served 990 Unduplicated Clients
0-15 years of age: 336
16-25 years of age: 180
26-59 years of age: 416
60 plus: 58

4. Mental Health Data by Age

5. Race/Ethnicity

6. Gender and Age

7. Preferred Language

8. CHAT Program
CHAT is a program form the Department of Victim’s of Crime (VOCA) that provides therapy services to children who have been a victim of a crime.
Most frequent crimes that qualify:
Abuse and Neglect
Domestic Violence
Family Violence
School Violence
Violence based on protected class (race, religion, sexual orientation, legal status)
Served over 100 youth under the age of 18.
Therapy and Case Management services

9. Trauma Informed Services
What is trauma response?
A chemical response that puts our bodies into fight flight or freeze because our safety has been jeopardized.
Brain is in protection mode so any rational decision making can’t happen
Self-regulation is compromised
Trauma prevents the development of the ability to self-regulate
Trauma impacts the way in which self-regulation skills are formed and if coping skills were learned
Trauma in Education
Children who were exposed to four or more adverse experiences were 32 times more likely to have a learning and behavioral problems than non-traumatized children.
(Unlocking the Door to Learning: Trauma Informed Classrooms & Transformation Schools, Education Law Center)

10. Trauma informed services in Practice
Shift from…..
“What is wrong with you?” to “What happened to you?”
Understand that trauma explains behavior it does not excuse behavior
What can you do?
Creating a sense of safety
Predictable structure, clear expectations, transition opportunities
Provide a sense of control
Choices not ultimatums, limit number of adults involved, personal space
Foster connections
Need to feel belonging & significance before we can expect them to respond and care about our rules and limits

11. SMART Program
It is a collaboration between Behavioral Health, GCOE and Sheriffs Department
SMART is a collaborative multiple agency team that response quickly and efficiently to critical incidents such as:
School Threats
Suicidal Behavior
Violence Prevention
Bullying and Suicide Prevention
SMART uses proven practices to address school threats and suicidal behavior; prevent bullying; and provide ongoing services to resolve identified issues.
SMART also provides post-incident debriefings.

12. Opened to Smart Program

13. Risk Factors

14. Reasons for referral

15. School IEP Data

16. Age and Gender

17. Race/Ethnicity & Language

18. Crisis Line Number: 1-800-507-3530
Crisis Response
Crisis Line Number:
Each school identifies a school site team to provide initial screening of a situation. This team collaborates with the SMART Team to discuss situations and determine next steps.

19. After Referral SMART Team determines level of services
Some are referred to general MH services
Family involvement
Work with school on reentry into school system
Ongoing collaborative services
Monthly MDT Meetings
Weekly internal staffing on progress of services
After Hours Crisis Needs
Crisis Line Number:
24/7 Access to a human 

20. Questions?