1. Nonverbal Communication
Body Language

2. Nonverbal communication (body language) is
behavior other than spoken or written
communication that creates or represents
meaning. In other words, it includes facial
expressions, body movements, and gestures.
Nonverbal communication is talking without
speaking a word. It is very effective, maybe even
more so than speech. Remember the saying,
“actions speak louder than words.”

3. Body language says a lot about a person at work,
at home, in relationships, friendships or just
talking or watching people in general. Your body
sends out signals or messages to someone
without you having to say a word. You could be
talking to someone and your body language will
convey something else entirely. In a business
setting, your boss, your co-workers, other people
coming and going can all see what you may or
may not be saying to someone, whether you use
words or not. Observing people is a great way to
learn about body language communication and
how you talk to people.

4. EYES

5. Direct Eye Contact
Shows you are interested- consider common phrases about people in love- “she only has eyes for him”, “they can’t keep their eyes off each other”
Confident
Being truthful

6. Avoiding Eye Contact Trying to hide something- lying Nervous
Not interested

7. Eyes Glancing all Around Room
Bored
Lack of interest

8. Rolling Eyes
Disgust
Disagreement

9. Piercing Eye Contact
Angry
Feels superior

10. HEAD

11. Nodding Head
In agreement
Shows you are listening and comprehending

12. Playing with Hair
Insecure
Nervous

13. FACE

14. Smiling Says I am happy to be here Friendly, inviting
Puts someone at ease
Agreement

15. Sweating
Nervous
Scared

16. Yawning
Boredom

17. Blushing
Embarrassed
Angry

18. HANDS

19. Fidgeting with: rings, watch, cuff-links, buttons, pens, rubber bands, paper clips, spectacles, cuticles and nails, note cards, coins in pocket, pointers, etc.
Nervous
Scared
Lack of confidence

20. Clutching: back of a chair, notes, desk, side of a lectern
Nervous
Scared
Lack of confidence

21. Drumming Fingers
Boredom
Lack of interest
Frustration

22. BODY

23. Leaning toward speaker or positioning body toward speaker (when seating down)
Interest
In agreement

24. Arms Crossed Opposition Thinking deeply Defensive
Putting up an unconscious barrier between yourself and others

25. Feet on Desk, Hands behind Head or on Hips
Dominance
Power
Overconfident

26. Looking at Watch, Door
Lack of interest
Boredom

27. Brisk Walk
Confidence

28. Standing Tall
Confidence