1. Payment and Acceptance Updates
November 1, 2016

2. Agenda
January 2017 Release
Streamlined Mail Entry Status
Full-Service Assessment
BSC and BMEU Survey
PostalOne! Roadmap

3. January 2017 Schedule

4. January 2017 Structure Proposed Considerations
1/8: Implement pre-release
1/22: Structure Release Effective date (pending Governor approval)
Proposed Postage Statement Changes
Up to 3.5oz ounce free for FCM commercial letters (First-Class Mail 3600 FCM)
Standard Mail Automation letters eliminate the oz. weight break. The per piece weight limit will change from 3.3 oz. to 3.5 oz. (Standard Mail 3602 R/N)
Standard Mail Flats: Increase the weight for piece pound pricing of Flats from 3.3 oz. to 4.0 oz. (Standard Mail 3602 R/N)
Single permit for inbound and outbound packages
FSS: Revert to Previous Structure (Standard 3602 R/N, Periodicals 3541, Bound Printed Matter 3605)
Rename Standard Mail to Marketing Mail
Rename Alternate Postage to Share Mail
Combine AADC and 3-Digit into AADC
(First-Class Mail 3600 FCM, Standard 3602 R/N)

5. Streamlined Mail Entry for Letters and Flats
Full Service
91% adoption
Mailer Scorecard Ready for Industry
Automated Assessment in November
eInduction
63% adoption
Mailer Scorecard Ready for Industry
Automated Assessment in March
Seamless Acceptance
18% adoption
January: Mailer Scorecard corrected for clerk errors in Sampling
Move Update
Published Proposed Rule in July, Reviewing Comments
Mailer Scorecard corrected in January

6. Full-Service Assessment
Full-Service assessments for errors logged in October 2016
Assessment posted November 14th, 2016
In October, BMEU or BMS outreach to every mailer over any error threshold
Mailer Scorecard walk-through
Verify users set up with VAE service
Assistance in correcting errors
Hotline Calls: Wednesdays and Fridays - 2pm
Setting up profile in Business Customer Gateway
Viewing the Mail Entry Postage Assessment Report
Using Pay functionality
What to expect when requesting review

7. Full-Service Assessment

8. Full-Service Assessment
Mail Entry Postage Assessment Report
Allows user to:
Review, dispute, and make payments
Monitor Status
Fact sheet also shows timelines for each action

9. Full-Service Assessment
Additional Notifications
Sent when a assessment status changes:
Assessment Paid, Request Review, Closed Adjusted, Past Due

10. Business Solution Center
29 BMEUs Certified
Cap Metro 
Charlotte 
Eastern
Louisville
Pittsburgh
Cleveland
Columbus
Philadelphia
Great Lakes
Milwaukee
Michigan Metro
St. Louis
Northeast
New York
Pacific
Los Angeles
Santa Anna
Sacramento
San Diego
Southern
Houston
Dallas
Tampa
Tallahassee
North Texas
Western
Denver
Des Monies
Kansas City
Las Vegas
Phoenix
Portland
Omaha
Saint Paul
Salt Lake City
Seattle
62 BMEUs In Process
Cap Metro 
Altlanta
Baltimore
Dulles
Greenville
NoVA
Norfolk
Raleigh
Richmond
*Capital - Suburban
Capital - Southern
Eastern
Akron
Buffalo
Cincinnati
Dayton
*Harrisburg
Knoxville
Memphis
Mid-City
Nashville
*Rochester
Salem
Trenton
Great Lakes
*Cardiss Collins
*Carol Stream
Detroit
*Lansing
*Madison
*Palatine
*Park Fletcher
Northeast
*Albany
*Boston
*Brooklyn
*Providence
*Hartford
*Kilmer
*Manchester
*Mid-Island
*San Juan
*South Hackensack
*Westchester
Pacific
*Honolulu
*San Francisco
*San Jose
*Santa Clarita
Van Nuys
Southern
*Austin, TX
*Baton Rouge, LA
*Birmingham, AL
Ft Lauderdale, FL
*Ft Myers, FL
*Ft Worth, TX
*Jackson, MS
*Jacksonville, FL
*Little Rock, AR
*Manasota, FL
Miami, FL
*Oklahoma City
*Orlando
*San Antonio
*Tulsa
West Palm Beach
Western
Albuquerque
Boise
Fargo
Tucson
Waterloo
Wichita
* Participating in Mystery Calls

11. BMEU Survey Results Overall Customer Satisfaction
National Customer Service Satisfaction
Results from FY 2016 (May -- Sept)

12. PostalOne! Goals Enhance Architecture to Increase System Reliability
Address Current/Future Stakeholder Business needs
Provide State of the Art Customer Experience and Usability
Provide Complete, Accurate, Actionable and Timely data
Promote Efficiencies across Business Functions 4

13. Recent Improvements Improved Architecture
Improved Database storage (VMAX3)
Upgraded Oracle to Version 12C
Upgraded Database servers (Superdome)
Numerous software changes related to performance
Improved Availability/Reliability

14. Recent Improvements Improved Industry Engagement
Informed Delivery Specs and Testing
Price Change Specs and Testing
Mailer Scorecard Design & Testing
Improved Communications
Increased Timeliness of Notification of Outage/Degradation
Expanded communications to wider Audience
Enhanced communication to include
Initial, Updated, and Resolution s
Issue, Root Cause, Estimated Uptime

15. Roadmap Update Completed: Upcoming: Publish Roadmap
Established Work Group 179 to solicit mailer participation
Established Internal Stakeholder group
Defined pain points
Started Defining Business Capabilities
Upcoming:
Prioritize Business Capabilities
Define Requirements
Define Performance Expectations/Metrics
Publish Roadmap 5

16. Appendix

17. January 2017 Structure Proposed Considerations
First-Class Mail
Single price for First-Class Mail commercial presort letters weighing up to 3.5 ounces
Currently, the Postal Service charges one price, within each rate category, for First-Class Mail presort letters weighing up to two ounces
Extend the single price to include all weight levels for which automation letters qualify up to 3.5 ounces
Combine the Automated Area Distribution Center (AADC) and 3-Digit presort categories for First-Class Mail automation letters
AADC and 3-Digit presort categories will be combined for First-Class Mail automation letters and cards.
New category will be AADC Automation Letters

18. January 2017 Structure Proposed Considerations
Standard Mail
USPS Marketing Mail (New name for Standard Mail)
Standard Mail is being rebranded as USPS Marketing Mail.
Marketing Mail flats price weight break point from 3.3 ounces to 4.0 ounces
Piece to pound breakpoint for Marketing Mail Flats (and all other Marketing Mail Flats shaped pieces) has been moved from 3.3 ounces to 4.0 ounces. All pieces up to 4.0 ounces will pay the same price. A pound price will apply to only pieces over 4.0 ounces.
Combine the AADC and 3-Digit presort categories for Marketing Mail automation letters
AADC and 3-Digit presort categories will be combined for Marketing Mail Automation Letters
The new category will be AADC Automation Letters

19. January 2017 Structure Proposed Considerations
Standard Mail FSS
Revert to the FSS price structure that was in place prior to January 2014.
FSS Scheme and FSS Facility Pallet preparations remain unchanged
FSS Scheme bundle preparation remains unchanged
Volume that previously claimed FSS prices will now be eligible to claim Carrier Route, 3-Digit or 5-Digit rate categories based on volume density requirements.
Destination entry prices:
When a FSS pallet, sack or tray is prepared the price is determined by the entry location (DSCF, DADC, DNDC, and Origin)
When an FSS Scheme bundle is prepared and placed on a FSS Scheme or Facility pallet and the pallet is entered at an FSS location the DSCF prices will apply
Note: The Postal Service has published a FSS crosswalk worksheet to help guide customers through the FSS price cell changes. The crosswalk can be found at our Postal Explorer website located at pe.usps.gov or by clicking the following link:

20. January 2017 Structure Proposed Considerations
Periodicals FSS
Revert to the FSS price structure that was in place prior to January 2014.
FSS Scheme and FSS Facility Pallet preparations remain unchanged
FSS Scheme bundle preparation remains unchanged
Volume that previously claimed FSS prices will now be eligible to claim Carrier Route, 3-Digit or 5-Digit rate categories based on volume density requirements.
FSS Pallet Prices:
FSS Scheme pallet, the Carrier Route price will apply
FSS Facility pallet, the 3-Digit/SCF prices will apply
FSS Bundle Prices:
FSS Scheme pallet, the bundle level Carrier Route prices will apply
FSS Facility pallet, the bundle level 3-Digit/SCF prices will apply
FSS Sack and Tray Prices:
FSS Scheme or FSS Facility sack or tray, the 3-Digit/SCF prices will apply
Destination prices:
When a FSS pallet, sack or tray is prepared the price is determined by the entry location (DSCF, DADC, DNDC, and Origin)

21. January 2017 Structure Proposed Considerations
Permits and Fees
Eliminate the permit fees for Qualified Business Reply Mail
Permit fees for Qualified Business Reply Mail will be eliminated
Eliminate fees for permits for outbound and return parcel products
Eliminate permit fees for products used for shipping and returns of parcels only.
Option to use just one permit for all outbound and domestic returns parcel products.
January: Shipping Products Permit for USPS Returns (Scan Based) or Parcel Return Service product.
March: Shipping Products Permit for Business Reply Mail for parcels or Merchandise Return Service labels