1. Inter-Service Postal Training Activity MTT
Process International Mail
AUGUST 2018

2. TLO – Process International Mail
LESSON OUTCOME:
Students will process International mail IAW USPS and DOD directives/guidance in support of postal operations.
TERMINAL LEARNING OBJECTIVE:
The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes.
The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs.
ALA: Professional Competence GLOs
GLO 14: Soldiers and Army Civilians are technically and tactically competent.
TERMINAL LEARNING OBJECTIVE:
ACTION: Process International Mail
CONDITION: In a classroom environment; given access to the following material below and awareness of the Operational Environment (OE) variables and actors.
- Scale/Meter
- Standard USPS forms and labels
- Several articles of mail addressed for
delivery to international addresses
- All Purpose Dating Stamp (APDS) and
Stamp Pad
- Student Handout
STANDARD: Process international mail by using the correct forms and endorsements, assessing the correct amount of postage and fees, determining if mail is mailable, determining special services available, and verifying the customer is authorized to use the Military Post Office (MPO)

3. International Mail Mail addressed to a foreign country
Does not apply to APO or FPO addresses or U.S. territories
Two categories
First-Class Mail International
Priority Mail International

4. First-Class Mail International (FCMI)
Includes letter and letter packages, post
cards, printed matter, and small packets
Any mailable matter that is not hazardous or
prohibited by destination country
Extra services may be added
Six country-specific rate group destinations

5. Weight and Size Limits Maximum Weight – 4 pounds
Minimum Length and Height = 5½ ins x 3½ ins
Minimum Depth (Thickness) = .007 inch
Maximum Length = 24 inches
Maximum Length, Height, Depth (Thickness) Combined = 36 inches

6. Markings and Endorsements
Endorse “LETTER” on address side for items
that can be mistaken for another class
Endorse “AIRMAIL/PAR AVION”
on the front or use PS Label 19-A or 19-B
Matter for the blind = “FREE MATTER FOR
THE BLIND”
Privately printed postcards = “POSTCARD”

7. Wrapping and Packaging
First Class Matter
Envelopes, sleeves, or wrappers
Transparent plastic
Bulkier Items
Boxes
Cartons
Tubes
Other Containers

8. Priority Mail International
Parcel service
Personal written
correspondence is not permitted inside a parcel by itself
Flat-rate envelope and flat-rate box options available

9. Weight and Size Limits Weight limit depends on country
Maximum girth for circular parcels = 64 inches
Size limits for rectangular parcels vary for
certain countries, but most common are:
Minimum length & width = 5½ ins x 3½ ins
Maximum length = 42 ins
Maximum length & girth combined = 79 ins

10. Markings, Wrappings & Packaging
Endorse “AIRMAIL” or “PAR AVION” or use PS Label 19-A or 19-B
Place below and to the left of the
delivery address.
Sender’s must seal their own parcels
Wax, gummed-paper tape, nails, screw,
wire, metal bands, or other materials
Detect tampering

11. Postcards and Postal Cards
Single cards sent without wrapper or envelope
Double cards mail at First-Class
Mail International rate
Card color must not interfere with postmark or addressee

12. International Mail Manual (IMM)
Contains policies, regulations and
procedures for accepting international mail
Details conditions for mail being sent to
countries
Cross references the Domestic Mail Manual
(DMM)
Consists of nine chapters

13. Sections of the IMM Summary of Changes International Mail Services
Conditions for Mailing
Extra Services
Treatment of Outbound Mail
Non-Postal Export Regulations
Special Programs
Treatment of Inbound Mail
Inquiries, Indemnities, & Refunds
Index of Countries & Localities
Country Price Groups & Weight Limits
Individual Country Listings
List of Exhibits
Index

14. International Mail Service (Chapter 1)
Five Chapters
Describes size & weight requirements, rate, classes of mail and other mailing standards
Contains 5 topics
General Information
Preparation for Mailing
Mailability
International Mail Categories
Postage

15. ON LEARNING What is international mail?
What postal manual covers international
mail?
What postal manual is used to cross-
reference the IMM?

16. Conditions for Mailing (IMM Chapter 2)
Defines categories of mailing, general description of each, mailable items, size and weight limits, and markings and endorsements
Categories of Mailing
230 Priority Mail International
240 First Class Mail International
250 First-Class Package International Services

17. Determining If An Article Is Mailable
Determine proper category for mailing
Contents
Weight and size limits
Customer requested special services
General regulations and specific
prohibitions, restrictions, and observations

18. Preparation for Mailing
Packaging (121) - Sender’s Responsibility
Addressing (122) - Correct and completed in
ink or typewritten
Customs Forms (123) - All articles containing
dutiable merchandise
Mailability (130)
Prohibitions and Restrictions (131.3)
Written, Printed, and Graphic Matter (132)

19. Nonmailable Written, Printed, and Graphic Matter
Advertisements for abortion
Advertisement for motor vehicle master keys
Copyright violations
Fictitious matter
Lottery matter
Matter inciting violence
Solicitations in the guise of bills or statement of accounts

20. Customs Declaration
Refer to ICL to determine which form is used for country
Three forms
- PS Form 2976, Customs Declaration CN 22
- PS Form 2976-A, Customs Declaration and
Dispatch Note CP 72
- PS Form 2976E, Customs Declaration
Envelope CP 91
Lists and describes the entire contents of the article.

21. Completing PS Form 2976 11 10 2018 John B. White 8
This portion is attached to the article.
This portion is kept at the Post Office. 2 3
SPC John B. White 9
72 SIG BN X 4
Unit 31121, Box 10
Completed by
Customer
Leather Boots $145
APO AE 09164
Men’s Silk Tie $150 1 7
Ms. Mary R. Wright 6 10
168 Howe Street 5
Lansing, MI 8
John B. White

22. Completing PS Form 2976-A (Upper Portion)
White
John B.
White John B 2
32 50
72nd SIG BN
Unit 31121, Box 10
APO AE 1
Wright
LaTonya
168 Howe Street
48915
Lansing MI

23. Completing Customs Declaration (Lower Portion)1 2 3 4
Sony radio – made in USA
Cassette tapes
Pair of headphones $ $ $ 20 21 6 8 9 5 X 7
14 8 $
11-12 10 14 13
John B. White

24. ON LEARNING What chapter in the IMM discusses the
conditions for mailing?
Name some nonmailable written, printed,
and graphic matter.
Who is responsible for preparing and
addressing items clearly and correctly?

25. PE X Situation 1

26. PE X Situation 2

27. PE X Situation 3

28. Special Services Special services are described in each country
320 – Insurance
330 – Registered
340 – Return Receipt
When a customer desires a special service, ensure to check ICL for availability.

29. Insurance Provided against loss, damage or rifling Compensation varies
Available only for Priority Mail and certain
countries (Refer to ICL)
Fee based on insured value
Coverage for parcel may not be more
than maximum allowed for a country

30. Mailing Receipt and Insurance Number
PS Form 2976-A and mailing receipt is proof of mailing and insurance
Enter U.S. dollar amount
Convert U.S dollar to SDR value
Write a bold capital “V”
APDS PS Form 2976-A V

31. Registered Articles Completed on PS Form 3806 May weigh up to 4-pounds
Registry fee is $ for all countries
Maximum indemnity is $45.59
Endorsements
Place Label 200 on address side bottom
left below return address
APDS back of article twice
Partially APDS return receipt

32. Marking, Sealing and Postmarking
Sender – endorse fragile and perishable articles
Clerk – APDS registered articles at acceptance
Clerk – If necessary, APDS at breaks or torn edges of gummy paper strips
10 JUN 10
LT Betty J. Alden
15th ARMY BAND
UNIT 16848, BOX 202
APO AE
PVI: $42.00
LETTER
Kim Chou
2133 Yongsan Avenue
Cholla-Namdo Seoul
REPUBLIC OF KOREA
10 JUN 10
4 pounds

33. Return Receipt - Provides evidence of delivery
- Completed IAW countries
internal regulations
- Clerk endorses address
side of parcel - “A” or
“AVIS D RECEPTION”
- Clerk must enter addressee’s
address on return receipt

34. ON LEARNING What should be done first when a patron
requests an article to be mailed using a special
service?
Which form is used as a customer receipt
for registered mail?

35. PE X Situation 4

36. PE X Situation 5

37. PE X Situation 6

38. Individual Country Listings
A very important section of the IMM
Covers all mailing information for a specific country
Lists the proper international charge rate
The mailing information is in two sections:
Country Conditions for Mailing
Notice 123

39. Country Conditions for Mailing
Contains three topics:
Prohibitions
Restrictions
Observations

40. Prohibitions and Restrictions
Prohibitions - lists articles strictly prohibited by the destination country.
Restrictions – lists items that may require additional mailing requirements
Example – Albania requires that hunting arms have an import permit and medicines for personal use are admitted with a medical certificate

41. Observations and Size Limits
Observations – Additional requirements
for an individual country (See Albania)
Observation 1 – First-Class shipments MAY NOT contain dutiable articles
Observation 2 – Priority service extends to only certain cities
Size Limits – Lists specifications for
different classes of mail

42. ON LEARNING What are the three sections of the
Individual Country Listings?
What should a clerk do before accepting
an item from a customer that needs to be
mailed to an International address?
What is dutiable merchandise?

43. PE X Situation 7

44. PE X Situation 8

45. PE X Situation 9

46. PE X Situation 10

47. PE X Situation 11

48. TLO – Process International Mail
LESSON OUTCOME:
Students will process International mail IAW USPS and DOD directives/guidance in support of postal operations.
TERMINAL LEARNING OBJECTIVE:
The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes.
The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs.
ALA: Professional Competence GLOs
GLO 14: Soldiers and Army Civilians are technically and tactically competent.
TERMINAL LEARNING OBJECTIVE:
ACTION: Process International Mail
CONDITION: In a classroom environment; given access to the following material below and awareness of the Operational Environment (OE) variables and actors.
- Scale/Meter
- Standard USPS forms and labels
- Several articles of mail addressed for
delivery to international addresses
- All Purpose Dating Stamp (APDS) and
Stamp Pad
- Student Handout
STANDARD: Process international mail by using the correct forms and endorsements, assessing the correct amount of postage and fees, determining if mail is mailable, determining special services available, and verifying the customer is authorized to use the Military Post Office (MPO)

49. QUESTIONS