1. Recruitment & Retention Panel
JR Esquivel, Ray Graham Association
Trisha Hoagland, Human Support Services
Christine Ziemba, Clearbrook

2. Number of people served: 8,000
Number of DSPs: 900+
Number of CILAs: 52 CILAs,
1 (85 bed) ICF + 3 (16 bed) ICFs
Number of people served: 2,000
Number of DSPs: 158
Number of CILAs/ICFs: 25 CILAs,
1 ICF
Number of people served: 796
Number of DSPs:56
Number of CILAs: 27

3. Recruitment Initiatives for DSPs
Online Boards
Indeed.com
The Rome Group
Linkedin.com
Ziprecruiter.com
NPO.com
Monster.com
Employee Referral Programs
College Presence
Internship, volunteer,
Service Learning
IL Department of Employment Security (IDES)
Recruiter (full-time)
DSP specific webpage
Company-wide
intranet 
Libraries/Churches/Shelters/
Park Districts/Food Pantries
Flyers
Job Fairs
Fliers
Attend events/job fairs
Advertisements
Weekly Newspaper Ads
Blog
Parades & local events and festivals
Networking (Chamber, GLOW, Rotary, Pastor Meetings, local non-profit meetings)
Banners
Signs
Paper Applications
Vehicle Stickers
Newspaper ads (Daily Herald)
Public Press releases
Ads in business association magazines
(SBA, Greater O’Hare, etc)
Blasts
Agency swag

4. Recruitment Initiatives for DSPs
Billboards
Sign on high traffic road
Open Interview Days
On the job training program
Lowered/free Health Insurance

5. Social Media

6. Retention Initiatives for DSPs
Appreciation + Recognition Efforts
Employee Celebration Calendar
Years of Service Celebration/Holiday Party
Bi-Weekly Newsletter
Thanksgiving Dinner
Celebration Banquet
Logo Wear
Staff Appreciation Week
Monthly Social Committee Events
Suggestion Box
Impressions through Paylocity (time keeping system)
Start Awards
Team Member’s Personal Accomplishments on Company’s Intranet
Annual Recognition Event
Pop-Up Events
Above & Beyond Recognition (monthly);
Annual Employee Recognition Dinner;
Annual Holiday Dinner;
Annual DSP week + all staff BBQ
Length of service increase
Years of Service Bonus
5 $50.00
10 $100.00
15 $150.00
20 $200.00
25 $250.00
30 $300.00
1 year
3 year
5 year
10 year
20 year
Every year for the 1st 5 years (union employees only)
Vacation time increase
Additional 40 hours at 5 years
Additional 40 hours at 12 years
0 to 3 years
3 to 5 years
3 weeks after 3 years of service, 4 weeks after 7 years of service
Tuition reimbursement
We reimburse once class is passed - 3 year commitment to the agency
$ /year
$400 bonus for earning degree

7. Retention Initiatives for DSPs
Ongoing (non regulatory) + Training Incentives
Relias Learning (can self enroll in courses)
Agency InService (2X year)
1% pay increase if staff earn 40 hours of training annually
Benefit Time paid out
after 10 years of service
when they leave
Loan Forgiveness Programs
End of the year bonus
Attendance Bonus
When possible
Promotion Opportunities
Stay Interviews/Satisfaction Surveys

8. Retention Initiatives for DSPs
Employer Paid Medical Benefits (full-time employee only)
401(K)/403(B) Contribution
Without employee contribution
Wellness Program
Monthly Wellness Challenges
Wellness Newsletter
We pay 50% up to $20 per month for fitness related items
Teledoc
Blue Cross Blue Shield program
Coaching Supervision
Various Training Opportunities
Additional Initiatives for DSPs
Annual Employee Appreciation Dinner
Annual Holiday Dinner
DSP Week Celebration

9. Contact Information
J.R. Esquivel, Ray Graham Association
Phone: (815)
Trisha Hoagland, Human Support Services
Phone: (618) ext
Christine Ziemba, Clearbrook
Phone: (847)