1. Say hello to your new benefit!
Quality care. Anytime. Anywhere. 24/7/365.

2. Our Services Board Certified, US-Based Doctors
Available by phone, web, video chat, or mobile app, 24/7/365
Medical Bill Negotiation Service
Pharmacy Savings Program
All these great benefits, plus access to our industry-leading customer support… All from the comfort of your phone or computer!

3. Key Benefits of the Program
24/7/365 access to care in minutes
Unlimited use, with no copays or per-call charges
Talk directly with experienced doctors and professionals
Connect by phone, web, video chat, or mobile app
Covers you and your entire family
Prescriptions called in to your local pharmacy (at doctor’s discretion)
100% HIPAA Compliant and private
94% of calls can be resolved on first call
High quality care on your schedule. Anytime. Anywhere.
AllyHealth saves you time, money, and frustration!

4. Telemedicine

5. How it Works – A Few Simple Steps
You have cold-like symptoms but don’t have the time to sit in an urgent care waiting room. Instead, call AllyHealth:
Step 1: Medical History
You are required to complete your medical history online, by phone, or by fax prior to requesting a consultation
Step 2: Request a Consult
You can simply log on to your account, or speak with one of our care coordinators, who are available 24/7/365, to request either a telephone or video consultation.
Step 3: Speak with the Doctor
A board-certified physician licensed in your state reviews your medical history and provides a consultation over the phone or through video chat, just like an in-person visit.
Step 4: Resolve the Issue
The physician recommends the right treatment for your medical issue. If a prescription is necessary, it is electronically sent to your pharmacy of choice.
Step 5: Continuity of Care
The physician documents the results of the consultation in your medical history. Consultation information can be sent to your primary care physician.
Step 6: Follow Up
We send you a follow up to ensure that you got the care you needed and to see if you have any feedback on your experience.

6. How it Works When to use Telemedicine Prescription Management
If you’re considering the ER or urgent care center for a non-emergency medical issue
Requesting prescriptions or to get refills
If you’re traveling and in need of medical care
During or after normal business hours, nights, weekends, and even holidays
Electronic prescribing (SureScripts) or by phone
Frequency of prescribing lower than same diagnoses when comparing best provider practices (about 80% vs. 83%)
Use of antibiotics limited to short durations; patient education and physician reminders for appropriate use
No prescribing of DEA-controlled substances, medication for psychiatric illness, or lifestyle drugs
Generics automatically recommended

7. Common Uses Adult Care Pediatric Care Acne Allergies Asthma Bronchitis
Cold & Flu
Ear Infections
Fever
Headache
Infections
Insect Bites
Joint Aches & Pains
Nausea & Vomiting
Pink Eye
Rashes
Respiratory Infections
Sinus Infection
Sore Throat
Urinary Tract Infection
Cold & Flu
Constipation
Ear Infection
Fever
Nausea & Vomiting
Pink Eye
And More!

8. 94% Highest Quality of Care Patient medical issues resolved*
More than 1,000 board-certified physicians and 2,500 licenses (less than 10 minute average physician response time)
State Licensed, Board Certified, and credentialed physicians
Average 15 years of practice experience
Specialized training in communication and diagnosing patients over the phone and through online video
Multilingual
Family practice, internal medicine, pediatrics, and emergency
120,000+ Consults delivered annually by our telemed network
94%
Our physicians adhere to highest quality standards and NCQA and URAC guidelines (National Committee of Quality Assurance Certification Complete Q3 2015*)
Patient medical issues resolved* 
96% member satisfaction!
* 6% unresolved: 2% Out of Scope for Telehealth, 2% Seeking Medication Only, 1% Referred Elsewhere, 1% Sent to the ER

9. Activating Your Account
Go to
Or you can call (extension 2)
Enter your Zip Code and Date of Birth
Complete your registration (5 minutes)
Create Username and Password
Confirm and update your personal information
Provide your Medical History
Add your family members and dependents (if applicable)
Don’t forget to download the mobile app (for iOS, Android, or Windows) by going to:

10. Enter Your Zip Code and Date of Birth

11. Complete Your Registration

12. Registration Complete

13. Access Your Account

14. Accessing Your Account
Three easy options:
Go to on your web browser
Call (extension 1)
Mobile app (
Average wait time to speak with one of our physicians is less than 10 minutes!

15. Select Your Doctor

16. Review Physician’s Profile

17. Choose Your Appointment Time

18. Also Available on Mobile
Access to a doctor at home, at work, or on the go
Video & phone appointments
Complete medical history
Send and receive secure messages
Symptom checker

19. Medical Bill Negotiation Service

20. How it Works
Our professionals will review any medical or dental bill of $200 or more at no cost to you.
Medical Cost Advocate is your expert source to review and negotiate out-of-pocket healthcare costs / bills:
Experienced: Ten year track record of negotiating healthcare costs
Professional: Negotiators are attorneys and industry professionals
Effective: Proven approach yields 20% - 50% savings
No Risk: You only pay if you save! (Payment is 33% of the savings negotiated).
Comprehensive: Ideal for any health plan, insurance status, or bill type.
Professional negotiators advocate for you
Negotiate directly with medical providers
Medical and/or dental – before or after the procedure
Respectful of patient/provider relationships
User friendly, web-based and secure

21. Accessing Your Account
Go to and click on the link to negotiate a bill
Click “Get Started Now” near the middle / top of the page
Set up an account by entering an address and password (make sure the “Group Code” is entered as “ALY100”
Select “Submit a Bill” and follow the four-step process
You can access previously submitted bills by clicking on the “Manage Account” tab from the home screen

22. Pharmacy Savings Program

23. How it Works
Save up to 85% off of the retail cash price for any FDA-approved medication at over 60,000 pharmacies in the US
Discount Drug Network’s discount card wrap program adds an additional dimension to your health plan:
Provides individuals who do not participate in the defined pharmacy benefit with significant savings off of the retail cost of prescription medications.
Serves as a “secondary benefit” for participating members by offering discounts across a variety of situations, including:
Fills during the deductible phase of coverage
Fills of non-covered drugs
Temporary loss of benefits
10% - 85% prescription discounts
Varies by drug and by pharmacy
Generic discounts are strongest
Over 65,000 participating pharmacies
Ability to search pricing via online search tool
Compare pricing to your insurance price
Discount card can often provide lower pricing than insurance copays and costs
Disclosure: Discounts cannot be combined with insurance discounts.

24. Accessing Your Discounts
You will receive your Prescription Discount Card in the mail with your welcome letter
Simply take your card to your local pharmacy and present it to your pharmacist and ask them to compare the discount card pricing with your insurance pricing (you will always pay the lowest price)
If you would like to compare pharmacy prices, Go to:
Enter the name of your drug and your zip code
Compare pharmacy prices
Take your discount card to your pharmacy of choice and save
You can also call to speak with one of our agents who can assist you by looking up our discounted pricing at a pharmacy near you.

25. Why You’ll Love it! Save Time, Money, and Frustration!! Convenience:
Licensed physicians available 24/7/365
No waiting rooms, no closed offices, no waiting weeks for an appointment
Receive answers and treatment within minutes via phone, video, or app
Peace-of-Mind:
100% acceptance regardless of preexisting condition or age
No limitations on usage
Full family coverage
Board Certified, state specific Physicians and other vetted professionals
Savings:
No per-call fees or additional charges, it’s 100% included!
Significantly less expensive than typical PCP, ER, or UC visits
Save on out of pocket expenses (i.e. high-deductibles or copays)
Less time off needed for doctor appointments

26. It’s SOOOOO Easy! 24/7 access just a phone call or a mouse click away…
Next time you or someone in your family fees sick
Call: (extension 1)
Click: member.allyhealth.net
Next time you have a medical or dental bill that you’d like to have lowered
Click:
For easy prescription savings
Call:
Click:
YES! It really is that easy!

27. AllyHealth Member Serivces
THANK YOU!
AllyHealth Member Serivces
(extension 3)