1. EMC Documentum Enterprise Content Management Overview # 2
Improving Service Delivery while Reducing Time, Cost and Risk
Jason Smith
Sr. Account Manager
EMC Content Management and Archiving
Rob Silverberg
Regional Services Director, Western Region
EMC Content Management and Archiving 1

2. Content Information Challenges
Managing growth
Dramatic growth of information
Increased infrastructure complexity
THE INFORMATION WORLD
Managing risk
Protecting against information loss
Securing against unauthorized access
Complying with legal and corporate mandates
Managing effectiveness
Reducing capital and operational costs
Improving flexibility and responsiveness Delivering service levels demanded by the business
IDC report – by 2011:
1.773 zetabytes, ~60% CAGR
70% created by individuals
85% managed by organizations
Creating new value
Leveraging information in new ways
Using infrastructure to drive the business
Source: IDC White Paper, "The Diverse and Exploding Digital Universe," Sponsored by EMC, March 2008
© Copyright 2008 EMC Corporation. All rights reserved. 2

3. EMC Enterprise Content Management Solution
A common set of services for collecting, classifying, retaining, migrating, securing and discovering all types of information
Rich Media
/ IM
Images
File Systems
Repositories
SharePoint
Web
Paper
Applications & Reports
Authenticity
Completeness
Integrity
Retention
Official Copy
Accessibility
Recovery
Audit
Classify
Retain
Migrate
Discover
Enterprise Archive
Reuse
Administer
IRM Protect

4. Full Lifecycle Management with Documentum ECM
Create / Capture
Process/Manage
Deliver / Archive
BPM and Workflow
Security and Audit trails
Versioning
Library Services
Index and Search
Lifecycles
Renditions and Transformations
Virtual Documents
Native support for XML
Office Applications
(MS Word)
CD-Rom
Fax
Print
Portals
Wireless
XML Applications
Enterprise Applications
Layout and Design Applications
Archival, Retention and Storage
Scanned Images
EForms
Documentum ECM Repository-Platform
Computer-Generated Documents (Reports)

5. Content Management with Pervasive Access
MULTIPLE CLIENT ACCESS POINTS
RICH SET OF CONTENT SERVICES
Basic
Content
Services
Business Process Management
Content Capture
Information Rights Management
Ingestion
Web Publishing
Security &
Rights
Management
eDiscovery
Document Image Management
Automatic
Information
Classification
Compound
Document
Management
Life-cycle
Management
Unified Desktop & Ent. Search
XML Management
Business Process Optimization
Records & Retention Management
ALL CONTENT TYPES
Documents
Spreadsheets
Presentations
Notes
HTML
SGML
WML
XML
Web
Images
Flash
Sound
Video
Rich Media
Paper
Fax Images
Reports
Scanned Images
Fixed
Messages
IM Messages
Chats
Messaging
Discussions IM
Notes
Projects
Collaborative 5

6. Basic Content Services
Fundamental Content Management
Major and Minor Versions
File locking to prevent overwrites
Sophisticated access model
Versioning
Check in/out
Access
Edit: HR
Read: World

7. Document Lifecycle Management Services
Manage lifecycle business policies
Automate stages from creation to disposal
Trigger via manual and automated workflows
Enable dynamic security, compliance, retention
Information Lifecycle
Create
Modify
Review
Approve
Publish
Retire 7

8. Transform Content Content Transformation Services VIRTUAL CONTENT
DOCUMENTS
RICH MEDIA
Format conversions
Automated metadata attribution
Thumbnail creation
Web preview
Storyboard and layouts

9. Simple & Complex Search
Search by
Type of content (stock footage, interstitial, etc.)
Keywords
Date Fields
Descriptions
Any other metadata fields you have configured
Localize the search to a subset of the archive, or
Search across many archives in one query
Full-Text Search

10. Find Information Anywhere with Federated Search
EMC World – Product Overview
2009
Find Information Anywhere with Federated Search
Indexing
Supports file server indexing
Uses existing application indexes
Provides real-time search results / relevancy ranking
Security
Ensures appropriate access based on real-time permissions
Scalability
Supports billions of objects without performance hits
Federated Search
Search Broker
Search:
Offer 10 10

11. Documentum Content Analytics and Search
Refine by Topics
Filter by Attributes

12. Storage Management of Content with Documentum
EMC Documentum Platform
REPOSITORY SERVICES
Storage Optimization
Trusted Content Services
Integrated Archiving
Backup and Recovery
CLARiiON
Expire
CSS Migrates Content from Tier 1 to Tier 2 Storage
Centera
Users can browse, check in/out and search for any content
Documents not stored long term in SQL database
All documents subject to compliance and storage policies

13. Core Components of Records Manager
Records Management
RETAIN
The EMC Solution for Records Management automates the retention and disposition of corporate records
Core Components of Records Manager
Security &
Access
Control
File Plan
Reporting &
Auditing
Federated
Records
Services
Notification
Storage
Mgmt.
Physical/
Paper
Web Services
For
Records
Retention Policy Services
Documentum
Platform
Unified Architecture
Content Security
Web Based Client

14. Comprehensive Compliance Infrastructure
Compliance Services
Vertical regulatory compliance
Financial compliance
Corporate policies and best practices
Records Management
Electronic Signatures
Security
Retention Management
eDiscovery
Audit Logs
COMPLIANCE INFRASTRUCTURE
MULTIPLE CLIENT ACCESS POINTS
RICH SET OF CONTENT SERVICES
ALL CONTENT TYPES 14

15. SourceOne Discovery Collector
Fileshares
Exchange Server @
Desktops
Microsoft SharePoint
EMC Documentum
Discovery
Collector
Step 1
Step 2
Step 3
Step 4
Step 5
Knowledge workers create electronically stored information (ESI) on data sources as usual. This solution requires no changes to data creation processes and no agents to be deployed on data sources
The solution indexes (Harvests) the ESI on the data sources to gather intelligence about the stored data
Investigative users search the indexes to determine what ESI is relevant
Relevant ESI is secured and placed on legal hold within Centera, Documentum or other storage
Investigator culls through held data and generates production sets for use in legal review by outside counsel or hosted review vendor

16. Benefits Early Case Assessment
Evaluate the strength of your case by finding relevant information in minutes instead of months
Significant reduction in Risk
“Honor System” – employees not making subjective decisions about what to hold and produce
Less risk of inadvertent deletion or meta data alteration - spoliation
IT staff does not have to make subjective decisions about what to hold and collect
Significant reduction in collection time & expense
Massive over collection of data to implement litigation hold is unnecessary
Targeted data collection instead of manually copying server and hard drive data
Automated litigation hold process means significant reduction in IT labor
De-duplication, Culling, & Outside Counsel Review Costs Marginalized
Data culling/filtering and de-duplication handled internally with automation
Outside counsel hired to review a fraction of only the most relevant data
Audit Trails created to demonstrate chain of custody & authenticity
Export production sets to Concordance, Ringtail, Summation, natively, etc.
In-house technology that can be used for every new matter

17. A Comprehensive Solution
Integrity
Compliance Services
Vertical regulatory compliance
Information protection & security
Corporate policies and best practices
Regulatory Compliance
Have to do it, and someone checks up on you. Applies to all organizations.
Information Protection & Security
Good business practice – critical for organizations with private, proprietary and sensitive information
Security
Discovery & Litigation Preparedness
Mitigate risk and expense through proactive and voluntary measures.
Accessibility
COMPLIANCE INFRASTRUCTURE
Records Management
Controlled Lifecycle Enforcement
Retention Policy Management
Digital Shredding
Controlled Printing
Electronic Signatures
Audit Logs
Access Control
Content Encryption
Enhanced Auditing
eDiscovery
Information Rights Management
SAFE Digital Signatures
Rendition Control
Security
Archiving
MULTIPLE CLIENT ACCESS POINTS
RICH SET OF CONTENT SERVICES
ALL CONTENT TYPES 17

18. Access Your Way Information SharePoint Outlook Media WS Explorer
Title
Month Year
Access Your Way
Outlook
SharePoint
Explorer
Media WS
Offline
CenterStage
Information
TaskSpace
BlackBerry 18

19. EMC World – Product Overview
2009
My Documentum Suite
My Documentum Offline
My Documentum for the Desktop
My Documentum for Outlook
Access ECM functionality directly through common Desktop applications, whether online or offline
“More people using Documentum more of the time” 19

20. Off-Line Access with My Documentum
Enable ease of access to repository on PC and Mac
Allows files/folders on your desktop – online and offline
Automatic synchronization or manual
Application Connectors (MS Office, Adobe, Quark)
DCO (Outlook)
Seamless authoring tool integration (FSS, WebDAV, FTP)

21. My Documentum for the Desktop
File Share Services (FSS): Documentum repository appears as a normal file share in Windows Explorer with folder navigation.

22. My Documentum for the Desktop
File Share Services (FSS): Documents are still managed with Documentum security rights and controls including check-out/in, version control, metadata attributes & search, etc.

23. Email Management: My Documentum for Outlook

24. SharePoint Web Part: Advanced ECM

25. EMC World – Product Overview
2009
Media WorkSpace
Enable marketing team to create and manage logos, images, presentations, video, and collateral quickly for production/delivery to a myriad of target audiences 25

26. Rapidly Built User Experiences
Title
Month Year
Rapidly Built User Experiences
Process data and monitoring; rapid application configuration 26

27. Don’t Compromise…Start Small, Think Big, Scale Fast
SOP
Management
Product
Development
Brand Marketing
Archiving
Customer
Communication
Project Management
Engineering IT
Production
Finance
Human Resources
Legal
Marcomm
Sales
EBusiness
Product
Marketing
Enterprise
Marketing
Decision
Making
Invoice
Processing
eLearning
Web Publishing
Contract Management
Employee
On-Boarding

28. Our ECM Strategy ONE Why EMC? Summary
Unified
Content
Platform
ONE
Management for all content types
Comprehensive content management services
Iron-clad compliance
Multiple client interface choices
Optimized business solutions
Strategic & innovative product line
Fiscal strength & viability
Recognized market leader
Experience from 15,000 customer deployments
Platform unification years beyond competition
Why EMC? 28

29. Title
Month Year 29