1. National Case Management Week October 7-13, 2018

2. National Case Management Week October 7-13, 2018
Contents
Overview
Information on what National Case Management Week is and ideas for recognizing staff
Presentation Template
Template for educating others about case management and its importance to your hospital
Places for you to insert your hospital specific data
National Case Management Week October 7-13, 2018

3. National Case Management Week October 7-13, 2018
Background
American Case Management Association (ACMA)
National Case Management Recognition Week
Recognize Certification – ACM™ Recognition Day
Importance of recognition for case management services
Selecting an annual case management recognition theme for celebration
Recognition event suggestions
National Case Management Week October 7-13, 2018

4. American Case Management Association (ACMA)
The ACMA is the first case management association specifically designed to address the needs and concerns of health care delivery system-based case managers and transitions of care professionals
The ACMA offers solutions to support the collaborative practice of hospital/health system case management & transitions of care professionals
As the Case Management profession grew, additional care settings are represented in ACMA inlcuiding long-term care, rehabilitation, clinics, and surgery centers
National Case Management Week October 7-13, 2018

5. Celebrate ACM™ Recognition Day
Wednesday, October 10, is a day set aside to recognize those that have obtained the Accredited Case Manager (ACMTM) certification. Certification validates knowledge and demonstrates commitment to the profession.
Shine a light on the hard work and achievement of your ACM team and help promote awareness of the certification program!
Be sure to follow
ACM: Accredited Case Manager
For exclusive ACM™ offers and announcements:

6. Importance of Recognition for Case Management Services
The goal of this event is to create an opportunity for organizations, managers and teams to acknowledge the unique role of case managers (and those who support this process) in the delivery of high quality and cost effective health care services.
National Case Management Week October 7-13, 2018

7. Importance of Recognition of Case Management Services
Patients will have better access to the services of a case manager once physicians and ancillary staff have an increased understanding of the CM role.
Greater recognition for the effectiveness of case management practice will assist leadership in hospitals/health systems in assessing the quality of their structures and processes to determine if their case management programs are fully supported.
National Case Management Week October 7-13, 2018

8. National Case Management Week October 7-13, 2018
Recognition Event Suggestions
Case Management Department Open House
Community Resource Fair
Case Management Staff Achievement Awards Ceremony
Case Management In-Service Program
Gifts such as Bags, Coffee Mugs, T-shirts, Name Badge Holders and other items with theme/logo - available to order
Letter to Hospital Administration (CNO/CEO) announcing National Case Management Week
National Case Management Week October 7-13, 2018

9. National Case Management Week October 7-13, 2018
Recognition Event Suggestions
Hold a drawing with prizes for entries from all working in Case Management
Present Certificates of Achievement for Staff
Team/Group Photos to put on social media or display in departments
Display Storyboard Results/Outcome Projects
Offer Education Sessions, Lunch and Learn or Webinar for Case Management Services
National Case Management Week October 7-13, 2018

10. Presentation to Your Leaders & Peers
The Goal of Health Care Delivery System Case Management
Case Management Core Functions
Key Outcomes of Case Management
National Case Management Week October 7-13, 2018

11. The Goal of Health Care Delivery System for Case Management
National Case Management Week October 7-13, 2018

12. Health Care Delivery System for Case Management
The goal of case management is to maintain optimal patient health status across the continuum of care in a manner that emphasizes both individual control over decisions and stewardship of resources regardless of provider.
National Case Management Week October 7-13, 2018

13. National Case Management Week October 7-13, 2018
Our Team Roles
(Describe Your Department-specific Team , Roles and Metrics)
National Case Management Week October 7-13, 2018

14. Health Care Delivery System Case Management
Case Management practice is the catalyst for a
collaborative approach to care that is critical in
meeting the complex clinical and psychosocial needs
of patients and their families.
National Case Management Week October 7-13, 2018

15. Our Case Management Team
(Insert Your Organizational Chart to Illustrate Your
Relationship with Other Departments and
Services)
National Case Management Week October 7-13, 2018

16. Case Management Core Functions
National Case Management Week October 7-13, 2018

17. Professional Background
The majority of case managers in acute care settings
are nurses and social workers who often work
together as a team.
Vitally important in healthcare today, case managers play
such an essential role in hospitals and health systems that
they are almost becoming the face of care.
CM professionals work across the organization teaming
with physicians, physicians advisors and adminsitrators to
improve care.
National Case Management Week October 7-13, 2018

18. Common Roles of a Case Manager
Clinical Assessment
Care Coordination
Patient Education
Counseling
Case Monitoring and/or Clinical Pathway Management
Discharge Planning
Resource Management
Patient Advocacy
(Can modify this list or customize to meet your specific
organization’s defined roles)
National Case Management Week October 7-13, 2018

19. National Case Management Week October 7-13, 2018
Our Case Managers
(Add list of roles and areas of responsibility to specific to your organization)
National Case Management Week October 7-13, 2018

20. Bridge to Interdisciplinary Team
The case manager creates the appropriate linkages
with the health care team, insurance companies and
community-based agencies to coordinate and
implement a plan of care that is in keeping with the
best interests of the patient and their family.
(Modify description/customize to meet specific organizational role)
National Case Management Week October 7-13, 2018

21. Case Management Key Outcomes
National Case Management Week October 7-13, 2018

22. Integral to Key Outcomes
Case Management programs have been proven to
increase organizational performance in areas such as:
Clinical Outcomes
Patient Satisfaction
Resource Utilization
Financial Outcomes
National Case Management Week October 7-13, 2018

23. Our Outcomes Due to Case Management
Insert examples of outcomes
Insert examples of outcomes and results
National Case Management Week October 7-13, 2018