1. Community Recovery Centers (CRCs)
An Overview for Partners

2. Purpose of the CRC
Provides a venue for survivors to obtain recovery resources, programs, and services in one location (“one-stop shop”)
Fosters a localized, community-based approach to recovery
Promotes the ability of communities to tailor recovery programs, resources, and services to the unmet needs specific to their population
Provides local communities with a sustainable model for long-term recovery

3. Whole Community Concept
The Whole Community approach to emergency management encompasses three concepts:
Engaging the entire community
Understanding and meeting disaster related needs
Strengthening community assets, institutions, and social processes to improve resilience and emergency management outcomes
CRCs are an example of this concept in action

4. CRC Whole Community Partners
Philanthropic Foundations
National Voluntary Organizations
Local Voluntary, Faith-, and Community- Organizations
Federal Agencies
State/Tribal/ Territorial Agencies
Local Government Agencies

5. How Do CRCs Benefit Participating Agencies?
Direct connection to other agencies and organizations
Opportunity to leverage financial assistance and resources
Immediate access to disaster survivor cases
Expedited service delivery
Reduced duplication of benefits
Enhanced coordination and information sharing
Access to office space and equipment
Centralized service-delivery location
Referrals to and from partner organizations

6. How Do CRCs Benefit Survivors?
Convenient access to multiple recovery resources in a single location
Reduced time and travel distance
Centralized service-delivery location
Immediate access to case management services
Safe space for emotional, spiritual, and behavioral health support
Community hub for preparedness, recovery, and resilience

7. CRC Process
Intake
Triage
Unmet Needs
Exit Interview
Outcome

8. CRC Outcomes Mobilize local, state, and federal recovery resources
Convene voluntary, faith, and community-based organizations in a collaborative setting
Establish partnerships that will continue beyond current disaster recovery efforts
Create a safe space for providing ongoing survivor support
Offer a venue for community preparedness and resiliency events

9. Questions?