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Bank of Baroda Financial Results: Q3 & Apr-Dec, 2011-12 (FY12)
A Story of Commitment, Consistency & Credibility Financial Results: Q3 & Apr-Dec, (FY12) Dr Rupa Rege Nitsure Chief Economist January 25, 2012
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Bank of Baroda: Comfortably Beats its Guidance for Q3, FY12
Global Business Size: Rs 6,09,867 crore on 31st Dec, 2011 [up 24.8%, y-o-y] Market Share in Aggregate Deposits up from 3.70% in Mar’07 to 4.14% in Dec’11 Market Share in Credit up from 3.53% in Mar’07 to 4.09% in Dec’11 Global Loan-book: Rs 2,60,661 crore on 31st Dec, 2011 [up 25.8%, y-o-y] ROAA at 1.29% - above 1.20% ROE at 21.35% - above 20.0% NIM (Global): 2.99% - close to 3.0% NIM (Domestic): 3.51% Operating Profit at Rs 2, crore – up 40.9%, y-o-y Net Profit at Rs 1, crore – up 20.7%, y-o-y CRAR (Basel II): 13.45%; Tier 1 Capital Ratio: 9.31% (without adding the first nine months’ profits of FY12) Gross NPA: 1.48% Net NPA: 0.51%
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Bank of Baroda: Key Strengths
Bank of Baroda is a 103 years old State-owned Bank with modern & contemporary personality, offering banking products and services to Large industrial, SME, retail & agricultural customers across the country. Uninterrupted Record in Profit-making and Dividend Payment Overseas Business Operations extend across 24 countries through 86 Offices Modern & Contemporary Personality Strong Domestic Presence through 3, 691 Branches & 1,838 ATMs Pioneer in many Customer-Centric Initiatives Provides Financial Services to over 43 mln Customers Globally First PSB to receive Corporate Governance Rating (CGR-2) Relatively Strong Presence in Progressive States like Gujarat & Maharashtra Robust Technology Platform with 100% CBS in Indian Branches A well-accepted & recognised Brand in Indian banking industry
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Domestic Branch Network
Bank has added 983 branches in its Indian operations during Dec’06 to Dec’11. With this, its domestic branches totaled 3,691 at end-Dec, 2011. During Apr-Dec, FY12, the Bank opened 327 new branches. Bank still has 383 licences left with it to open branches during FY12. Bank’s newly opened branches during Apr-Dec, FY12 are well diversified across the nation, though a large no. of branches were opened in UP & Uttaranchal; Gujarat; Southern Zones & Rajasthan. Around 59.4% of the Bank’s network at the end-Dec, FY12 was situated in rural & semi-urban areas. Regional Break-up of Domestic Branches as on 31st Dec, 2011 Metro Urban Semi-Urban Rural 809 689 957 1,236
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Robust Technology Platform
As on 31st Dec 2011, the Bank’s entire domestic, overseas and RRBs [i.e., five sponsored RRBs] related operations were on the CBS platform. Bank has developed IT facilities for online/offline account opening through Business Correspondents under Financial Inclusion. Bank’s retail & corporate customers enjoy several facilities under its Internet Banking Delivery Channel such as fund transfers to self & third party (within BoB); online payment of bills & taxes, rail-ticket booking, temple donations, online subscription to IPOs/FPOs thru’ ASBA & institutional fee payment. The SMS alerts & RTGS/NEFT transactions are also implemented in the Internet Banking Portal. Bank has implemented Internet Banking in 11 of its overseas territories , notably Oman, Tanzania, Uganda, Kenya, Mauritius, Seychelles, Botswana, New Zealand, UAE, Fiji, & UK. Bank has also implemented RaidFunds2India solution in all the major territories. Bank has built a State-of-the-Art Data Centre conforming to Uptime Institute Tier-3 standard & a Disaster Recovery Site in different seismic zones to ensure uninterrupted banking services delivery to customers. Bank’s Mobile Banking (Baroda M-Connect) provides various facilities to its customers like balance-enquiry, mini-statements, linking of multiple accounts, funds’ transfer, bill payments, ticket booking, shopping, feedback facilities, etc. Bank’s Mobile Banking application is available on all Leading Brands including Blackberry, Android, iPhone, Windows, etc. Anti Money Laundering (AML) has been implemented in India and 20 of Bank’s overseas territories.
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Robust Technology Platform
Bank has developed an Integrated Global Treasury Solution in its major territories like U.K., UAE, Bahamas, Bahrain, Hong Kong, Singapore, Belgium, USA and India to achieve reduced cost of operations & better fund mgmt. Bank has a centralised SWIFT system for India & its 21 overseas territories. Internet Payment Gateway has been implemented to facilitate e-commerce transactions in multi currencies across the globe. Bank has introduced the facility of Multiple Accounts being linked to a single Debit Card (verified by Visa, CVV2) and also Mobile Number registration thru’ ATMs in CBS for SMS Alerts. E-tax payments thru’ ATMs are also facilitated and Mobile ATMs are introduced in several cities. To provide safe online banking services to its customers & protect them from phishing attacks, Bank has implemented a Fraud Management Solution. Back Office functions have been centralised in the Bank at City Back Offices & eight Regional Back Offices ( at Baroda, Jaipur, Lucknow, Bhopal, Coimbtore, Kolkata, Mumbai & Jamshedpur) to improve the delivery of services. Bank has set up two Contact Centres in Lucknow & Baroda to fast addresse the customer queries & grievances. Cash Management Solution is implemented to provide operational support to customers’ ALM. BoB IIT – an exclusive IT Training Centre has been set up in Ghandhinagar to educate the Bank’s staff in all IT related products & services.
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Concentration (%): Domestic Branch Network [As on 31st Dec, 2011]
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Pattern of Shareholding: 31st Dec, 2011
As on 31st Dec, 2011 Share Capital: Rs crore No. of Shares: million Net worth: Rs 24, crore B. V. per share: Rs Return on Equity (Apr-Dec, FY12): % Return on Equity (Q3, FY12): % BOB is a Part of the following Indexes BSE 100, BSE 200, BSE 500 & Bankex Nifty Junior, BankNifty, CNX 100, CNX 500 BOB’s Share is listed on BSE and NSE in ‘Future and Options’ segment also.
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Comparative Performance of BoB Stock: Dec’10 to Dec’11
Index/Stock Value (31st Dec’10) (31st Dec’11) % Change Sensex 20,509.09 15,454.92 -24.6% Nifty 6,134.50 4,624.30 Bankex 13,379.73 9,153.39 -31.6% BankNifty 11,791.45 7,968.65 -32.4% BoB-BSE 896.50 660.85 -26.3% BoB-NSE 896.70 665.35 -25.8%
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India’s Macro Health: Dec’10 to Dec’11
Indicator Apr-Nov, 2010 Apr-Nov, 2011 Infrastructure Industries’ Growth (%, yoy) 5.0% 4.6% IIP Growth (%, yoy) 8.4% 3.8% Exports (US$ Bln) 144.66 192.69 Trade Deficit (US$ Bln) 93.00 116.84 Dec, 2010 Dec, 2011 Food Inflation 15.1% 0.7% Fuel Inflation 11.3% 14.9% Non-Food Mfg Inflation 6.3% 7.7% Overall Inflation 9.5% 7.5% PMI, Manufacturing 57.7 54.2 Passenger Car sales (%, yoy) 28.9% 10.9% End-Dec, 2010 End-Dec, 2011 Bank Credit (%, yoy) 24.4% 15.9% Bank Deposits (%, yoy) 16.5% 16.9% FER (US$ Bln) 297.33 296.69 Exchange Rate (Rs/US$) 44.70 53.10
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Economic & Banking Outlook
Global growth forecasts for 2012 have been revised downwards by most of the multilateral agencies & investments firms due to the European sovereign debt crisis & ripple effects of 2008 crisis. Developing countries like India would still lead the global growth but at slower pace. Weaker global growth and domestic capex slowdown has made RBI revise downwards Indian GDP growth projection to 7.0% from 7.6% for FY12. RBI expects the growth for FY13 to be slightly faster than FY12 growth, though investment slowdown of FY12 may impact the trend output growth – a major worry. Despite growth slowdown, RBI has retained its inflation projection at 7.0% due to the likely impact of rupee depreciation & repressed fuel inflation Inflationary risks to continue in FY13 due to continued price pressures from protein rich items, global energy prices, downward bias in rupee, etc. RBI has lowered indicative projection for non-food credit growth from 18.0% to 16.0% for FY12 Fiscal slippage has been crowding out private investment & fuelling inflationary pressures Going by the current trends, FY13 is likely to be qualitatively similar to FY12 unless Union Budget announces some pending reform measures and revives the financial markets
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Bank’s Business Growth (Y-O-Y): Dec’06 to Dec’11
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Bank’s Profitability: Dec’06 to Dec’11
During the last five years, the Bank’s Gross Profit during Nine Months (Apr-Dec) has grown at the robust CAGR of 31.4% & Net Profit at 34.9%.
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Bank’s Asset Quality: Dec’06 to Dec’11
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Bank’s Business Performance: Dec’10 to Dec’11
Particular (Rs crore) Dec’10 Mar’11 Dec’11 Y-O-Y (%) Change Over Mar’11 (%) Global Business 4,88,721 5,34,116 6,09,867 24.8 14.2 Domestic Business 3,67,417 4,02,731 4,35,228 18.5 8.1 Overseas Business 1,21,304 1,31,385 1,74,639 44.0 32.9 Global Deposits 2,81,512 3,05,439 3,49,206 24.1 14.3 Domestic Deposits 2,15,378 2,33,323 2,54,994 18.4 9.3 Overseas Deposits 66,134 72,116 94,212 42.5 30.6 Global CASA Deposits 81,996 87,589 94,823 15.6 8.3 Domestic CASA 75,632 80,181 86,836 14.8 Overseas CASA 6,364 7,407 7,987 25.5 7.8 Share of Domestic CASA was at 34.05% in terms of Total Deposits and at 35.45% in terms of Core Deposits as on 31st Dec, 2011.
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Bank’s Business Performance: Dec’10 to Dec’11
Particular (Rs crore) Dec’10 Mar’11 Dect’11 Y-O-Y (%) Change Over Mar’11 (%) Global advances (Net) 2,07,209 2,28,676 2,60,661 25.8 14.0 Domestic Advances 1,52,039 1,69,408 1,80,234 18.5 6.4 Overseas Advances 55,170 59,269 80,427 45.8 35.7 Retail Credit Of which: 29,606 32,435 31,047 4.9 -4.3 Home Loans 11,895 12,539 13,700 15.2 9.3 SME Credit 25,255 27,365 32,123 27.2 17.4 Farm Credit* 23,117 24,529 25,932 12.2 5.7 Credit to Weaker Sections* 12,471 13,245 14,080 12.9 6.3 * As of Last Reporting Friday
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Bank’s Business Performance: Dec’10 to Dec’11
Particular (Rs crore) Dec’10 Mar’11 Dec’11 Y-O-Y (%) Change Over Dec’10 (%) Global Saving Deposits 61,540 64,454 71,842 16.7 11.5 Domestic Savings Deposits 60,092 62,959 70,169 16.8 Overseas Savings Deposits 1,448 1,495 1,674 15.6 12.0 Global Current Deposits 20,456 23,135 22,981 12.3 -0.7 Domestic Current Deposits 15,540 17,222 16,667 7.3 -3.2 Overseas Current Deposits 4,916 5,912 6,314 28.4 6.8
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Bank’s Profits & NII: Apr-Dec & Q3, FY11 and FY12
Particular (Rs crore) Apr-Dec’ FY11 FY12 % Change (Y-o-Y) Q3, FY11 Q3, FY12 (Y-o-Y Gross Profit 5,035.81 6,579.44 30.7% 1,851.20 2,608.19 40.9% Net Profit 2,947.34 3,488.78 18.4% 1,068.88 1,289.85 20.7% Net Interest Income 6,188.39 7,519.61 21.5% 2,292.26 2,655.51 15.8%
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Other Highlights: Q3,FY11 to Q3,FY12
Particular (in %) Q3, FY11 Q4, FY11 Q1, FY12 Q2, FY12 Q3, FY12 Global Cost of Deposits 4.53 4.79 5.36 5.61 5.65 Domestic Cost of Deposits 5.27 5.63 6.41 6.84 6.90 Overseas Cost of Deposits 1.94 1.83 1.80 1.82 1.96 Global Yield on Advances 8.58 8.74 9.11 9.64 9.45 Domestic Yield on Advances 10.34 10.65 11.23 12.14 12.01 Overseas Yield on Advances 3.70 3.54 3.38 3.37 3.60
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Other Highlights: Q3, FY11 to Q3,FY12
Particular (in %) Q3, FY11 Q4, FY11 Q1, FY12 Q2, FY12 Q3, FY12 Global Yield on Investment 7.39 7.45 7.47 7.58 7.67 Domestic Yield on Investment 7.56 7.60 7.59 7.72 7.79 Overseas Yield on Investment 3.85 4.34 4.86 4.24 4.90 Global NIM 3.20 3.45 2.87 3.07 2.99 Domestic NIM 3.82 4.16 3.39 3.67 3.51 Overseas NIM 1.40 1.41 1.37 1.42 1.64
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Key Financial Ratios : Q3, FY12 versus Q3, FY11
Return on Average Assets at 1.29% [ 1.34% in Q3, FY11] Earning per Share at Rs [Rs in Q3, FY11] Book Value per Share at Rs at end-Dec, [Rs at end-Dec, 2010 ] Return on Equity (ROE) at 21.35% [ 25.5% in Q3, FY11] Capital Adequacy Ratio at % (without inclusion of nine-monthly profits) with Tier I Capital at 9.31% Cost-Income Ratio at % [ 37.64% in Q3, FY11] Gross NPA ratio at 1.48% -- is one of the lowest for large-sized banks in India Net NPA ratio too low at 0.51% NPA Coverage at the healthy level of % (including the technical write-offs) Incremental Delinquency Ratio contained at 0.87% for Apr-Dec, FY12; This means 1.16% in annualised terms – contained in the close neighbourhood of 1.0% as guided by us.
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Key Productivity Indicators Q3, FY12 versus Q3, FY11
Particular Q3, FY11 Q3, FY12 Business per Employee (Rs crore)# 11.54 13.53 Business per Branch (Rs crore)# 147.65 162.85 Profit per Employee (Rs lakh) 10.88 12.27 Profit per Branch (Rs lakh) 129.17 137.77 #: Total Business = Core Deposits + Net Advances
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Non-Interest Income: Q3, FY11 and Q3, FY12
(Rs crore) Q3, FY11 Q3, FY12 % Change (Y-O-Y) Commission, Exchange, Brokerage 244.54 292.97 19.8% Incidental Charges 74.11 74.20 0.12% Other Miscellaneous Income 64.17 84.79 32.1% Total Fee-Based Income 382.82 451.96 18.1% Trading Gains 84.77 385.50 354.8% Profit on Forex Transactions 147.09 240.74 63.7% Recovery from Written-off Accounts 61.47 71.13 15.7% Total Non-Interest Income 676.15 1,149.33 70.0%
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Non-Interest Income: Apr-Dec, FY11 and Apr-Dec, FY12
(Rs crore) Apr-Dec, FY11 Apr-Dec, FY12 % Change (Y-O-Y) Commission, Exchange, Brokerage 694.36 881.40 26.9% Incidental Charges 241.74 228.60 -5.4% Other Miscellaneous Income 160.27 194.93 21.6% Total Fee-Based Income 1,096.37 1,304.93 19.0% Trading Gains 322.85 469.66 45.5% Profit on Forex Transactions 368.72 528.09 43.2% Recovery from Written-off Accounts 186.75 221.86 18.8% Total Non-Interest Income 1,974.69 2,524.54 27.8%
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Provisions & Contingencies: Q3, FY11 and Q3, FY12
(Rs crore) Q3, FY11 Q3, FY12 Absolute Change Provision for NPA & Bad Debts Written-off 206.42 508.92 +302.5 Provision for Depreciation on Investment 53.45 224.11 +170.7 Provision for Standard Advances 36.91 99.51 +62.6 Other Provisions (including Provision for staff welfare) 7.28 4.21 -3.1 Tax Provisions 478.26 468.59 -9.7 Total Provisions 782.32 1,305.34 +523.0
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Provisions & Contingencies: Apr-Dec, FY11 and Apr-Dec, FY12
(Rs crore) Apr-Dec, FY11 Apr-Dec, FY12 Absolute Change Provision for NPA & Bad Debts Written-off 626.21 939.00 +312.8 Provision for Depreciation on Investment -25.71 507.64 +533.4 Provision for Standard Advances 117.76 259.38 +141.6 Other Provisions (including Provision for staff welfare) 22.62 5.12 -17.5 Tax Provisions 1,347.59 1,340.51 -7.1 Total Provisions 2,088.47 3,051.65 +963.2
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Bank’s Treasury Highlights: Q3, FY12
Treasury Income stood at the level of Rs crore in Q3, FY12. As on 31st Dec, 2011, the Bank’s break-even yield on AFS was 8.55%. As of Dec 31st, 2011, the share of SLR Securities in Total Investment was 88.9%. The Bank had 81.9% of SLR Securities in HTM and 17.6% in AFS at end-Dec 2011. The per cent of SLR to NDTL as on 31st Dec, 2011 was 26.9%. While the modified duration of AFS investments is 2.79 years; that of HTM securities is 4.86 years. Total size of Bank’s Domestic Investment Book as on 31st Dec, 2011 stood at Rs 79,833 crore. Total size of Bank’s Overseas Investment Book as on 31st Dec, 2011 stood at Rs 3,967 crore.
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Overseas Business: Apr-Dec & Q3, FY12
As on 31st Dec, 2011, the “Overseas Business” contributed 28.6% to the Bank’s Total Business, 19.6% to its Gross Profit and 36.1% to its Core Fee income (i.e. Commission, Exchange & Brokerage) based on the first nine months’ data. While the Cost-Income Ratio for Domestic Operations stood at 34.78% in Q3, FY12, it was more favourable at 15.11% for the Bank’s Overseas Operations. While the Gross NPA (%) in Domestic Operations stood at 1.83% at end-Dec, 2011, that for Overseas Operations was lower at 0.69%. The Gross Profit to Avg. Working Funds (%) for Overseas Operations stood at 1.46% in Q3, FY11 and at 1.63% in Q3, FY12. NIM as % of Interest Earnings Assets in Overseas Operations improved from 1.40% in Q3, FY11 to 1.64% in Q3, FY12. Return on Equity in Overseas Operations was at 19.98% at end-Dec, 2011.
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NPA Movement (Gross): Apr-Dec, FY12
Particular ( Rs crore) A. Opening Balance 3,152.50 B. Additions during Apr-Dec, FY12 2,119.98 Out of which, Fresh Slippages 1,979.80 C. Reduction during Apr-Dec, FY12 1,377.40 Recovery 409.71 Upgradation 279.17 PWO & WO 688.52 Exchange Difference 0.00 NPA as on 31st Dec, 2011 3,895.08 Recovery in PWO in Apr-Dec, FY12 221.86
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Sector-wise Gross NPAs: Apr-Dec, FY12 versus Apr-Dec, FY11
Agriculture 3.24 4.01 Large & Medium Industries 1.41 1.36 Retail 1.94 2.13 Housing 2.00 1.85 SSI (Mfg) 1.45 1.35 Total MSME 2.91 3.09 Overseas Operations 0.55 0.69
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Cumulative Position of Restructured Assets (Domestic)
During the past 45 months (1 Apr’08 to 31 Dec’11), the Bank has restructured 78,239 accounts amounting Rs 9, crore. Within this, the loans worth Rs 3, crore were restructured in Apr-Dec, FY12. For the period of 45 months, out of the total amount restructured, Rs 6, crore (65.0%) belonged to wholesale banking, Rs 1, crore (20.0%) to SMEs, Rs crore (6.0%) to retail and Rs crore (9.0%) to agriculture sector. About 76 accounts (of Rs 1 crore & above) restructured on/after 1st Apr, 2008 with aggregate outstanding of Rs 1, crore slipped to NPA after restructuring and most of them belonged to the SME segment. Industry-wise break-up shows that the Bank’s restructured accounts are well spread over different sectors, the major ones being infrastructure, iron & steel, cotton textiles, engineering, real estate, etc. The Bank has primarily helped genuine borrowers who suffered from temporary cash flow problems due to the global crisis. These accounts are restructured looking into the internal strength and the financial viability of such borrowers.
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Sectoral Deployment of Credit, End-Dec, 2011
% share in Gross Domestic Credit Agriculture 14.2% Retail 17.0% SME 17.6% Wholesale 37.2% Misc. including Trade 14.0% Total 100.0%
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Major Awards & Accolades in FY12 so far ..
Awards for the Bank Best Public Sector Bank (PSB) by CNBC-TV18 & MCX Golden Peacock Award for Excellence in Corporate Governance by Institute of Directors & World Forum for Corporate Governance received in London Dainik Bhaskar India Pride Award for 2011 Most Efficient Bank in Kenya Best Initiatives in Inclusive Banking – FIBC Banking Award Dun & Bradstreet’s Leading PSB in “Global Business Development Category” National Award for Performance under SME Business Award for Best Utilisation of Intellectual Resources Best Growing Large Bank by Business World-PWC Business Leadership Award by NDTV- Best PSB in 2011 Award for Excellence in Financial Reporting by ICAI in PSB category Awards for the Bank’s CEO (CMD) Outstanding Financial Professional-2010 by CNBC-TV18 & MCX Best Banker Award (T. A. Pai Memorial Award) by Karnataka State Open University Lifetime Achievement Award by Dainik Bhaskar India Pride Awards Banker of the Year by Business World-PWC
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Bank’s BPR Project - Navnirmaan
Project Navnirmaan has altogether 18 activities covering both BPR & Organisational Restructuring, aimed at transforming the Bank’s branches into a sales & service centres to make possible a sustained sales growth, superior customer experience and alternate channel migration. The most important initiatives were Conversion of all metro & urban branches into Baroda Next branches within a timeline [637 branches rolled out so far across Ten zones & 45 regions] Creation of automated & leaner Back Offices like: City Back Office (Automated cheque processing introduced in Mumbai on 17 Jan, 2011) Regional Back Office [Six RBOs at present & four more are being opened coupled with tech changes for faster account opening]. Establishment of two Contact or Call Centres Introduction of frontline automation at select branches for customer convenience Creation of an Academy of excellence Organisational Restructuring
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Bank’s BPR Project - Navnirmaan
The initial impact of Baroda Next migration has been found to be rewarding both in terms of increased customer satisfaction and CASA growth. The said impact has been sustained at 110 Baroda Next branches recently evaluated on (a) sales and (b) customer satisfaction, Further evaluation initiatives are on. To sustain sales growth, a new Sales Operating Model has been rolled out in 53 branches in Mumbai, Surat & Baroda. Out of 15 mid-corporate branches planned, two are already functional and six are expected to commence the operations soon. Further “centralisation” initiatives are under progress to enable the Bank’s branches to become a full-fledged “Sales-Cum-Service-Outlet”. Bank’s Hi-tech City Branch in Hyderabad has been transformed into an e-branch.
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Bank’s HR Initiatives Recruitment Plan for FY12
Total New Hires Planned for Recruitment: Approximately 4,000 Probationary Officers: 1,200 planned; 891 joined up to Dec’11 Campus Recruitment: 539 joined so far Specialist Officers: 58 joined; 50 more to join soon Clerks – 2,000 planned; 1,011 joined up to Dec’11; rest in the process of joining Project Udaan: The Bank is currently conducting a massive & comprehensive Leadership Development Programme to cover all branch heads of Urban/Metro Branches and AGMs/DGMs in the Bank. This programme will cover almost 1,500 people and develop their leadership effectiveness further. Opening of Baroda-Manipal School of Banking: This is to help in getting trained manpower for the Bank. Project Sparsh: The Bank has initiated this project in consultation with BCG to revamp its existing HR processes, structures and policies and create an integrated HR framework revolving around initiatives like creating a scientific staffing model, manpower planning, succession planning, development and capability building, career management, performance management, etc.
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Abraham Lincon (1809 to 1865) had said “Always bear in mind that your own resolution to succeed is more important than any one thing.” Bank of Baroda’s consistently sound performance for the last 15 quarters despite global turbulence & domestic risks reflects nothing but its “Firm Resolution to Succeed”. Thank you
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