1. REGISTRY INFORMATION SESSION
December 2, 2003

2. Agenda Introductions (Ross – 5 minutes)
2. Registry Update (Wally – 15 minutes)
- Overview
Industry and Registry Performance
3. EUB Non-compliance (Eileen- 15 minutes)
- Appeal and Escalation process
4. IRT Update (Ross – 30 minutes)
- Issue/ Opportunity Identification
- Preliminary Benefits Assessment Leverage List
- Industry Registry Enhancements- Current
- Industry Registry Enhancements- Future
5. Question & Answer (all)
6. Possibilities Meeting (10:30 – 11:30 a.m.)

3. Overview: One Year of Operation
9000 user accounts
3,000,000 on-line hits and 60,000 batches/ month
Initial performance/start-up issues resolved
Training and change management processes effective and ongoing
First round of enhancements proposed, approved and funded by Industry
Stakeholders endorsing of new initiatives

4. Registry Performance Batch Turnaround On-line Performance
Key Performance Indicators Impacting Industry Stakeholders
Batch Turnaround
Batch Completion
On-line Performance
WIP Performance
Change Management (defect correction)
Service Desk Response
Hours of Operation
Provisional Assessments
EUB Non-compliance Errors

5. Batch Turnaround (“Daytime” Batches) Average Minutes to Complete an Industry Batch

6. Online Targets & Performance “Minimal ‘Timeouts’ and 95% or better turnaround in less than 5 seconds”

7. Change Management Targets
“Incidents” are Registry defects and approved change items
Incidents are categorized by criteria of “Impact” and “Scope”
Industry proposed:
By March 04 be under 50 “Critical”, “High” and “Medium” Incidents
Registry Management recommends:
By March 04 ‘Critical’ incidents resolved in 1 month, ‘Highs’ resolved in 3 months
Alternate approach accounts for varying levels of Registry change activity

8. Provisional Assessment Trends
$MM
Original PA Charge
As of November 30/03
Remaining PA
October
$ 254.5
$ 1.2
November
$ 142.2
$ 0.8
December
$ 96.9
$ 1.3
January
$ 32.8
$ 1.5
February
$ 90.1
$ 2.9
March
$ 56.4
$ 3.2
April
$ 45.2
May
$ 19.9
$ 2.4
June
$ 28.8
July
$ 32.2
$ 3.7
August
$ 19.3
$ 3.5
September
$ 13.9

9. PA - Sept 03 vs. Aug 03 Discrepancy Type 2003-08 2003-07 Difference
% Change
Unallocated CSO
12,475
1,302,053
-1,289,578
-99%
Cascade
6,767,268
7,082,896
-315,628
-4%
Incomplete OAF
241,155
254,100
-12,945
-5%
Incomplete SAF
471,005
1,318,447
-847,442
-64%
Missing OAF
57,642
127,162
-69,520
-55%
Missing SAF
6,397,608
9,239,618
-2,842,010
-31%
No cascade
17,750
14,565
3,185
22%
No OAF
459
352 0%
No SAF
19,595
-19,595
-100%
13,965,362
19,358,788
-5,393,533
-28%

10. EUB Non-Compliance

11. EUB Non-compliance Trends

12. EUB Non-compliance Cumulative Billable Errors

13. EUB Non-compliance Appeals of Enforcement Decisions
Appeals must be received by Dec 10th 2003
Refer to Alerts for EUB Appeal Process for Volumetric Deficiencies and Template
Heat ticket/VI is only accepted when the error being appealed is due to a Registry/EUB system problem

14. EUB Non-compliance Appeals of Enforcement Decisions
EUB Process
EUB logs the appeal and notifies the requester of the assigned log # (24 hours)
EUB reviews the appeal (10 days approx.)
EUB will mail a letter with appeal decision
Include the name/title that the letter should be addressed in the appeal
If name/title not included the letter will be mailed to Manager Production Accounting

15. EUB Non-compliance Escalation
EUB Process
EUB does not receive a response to “correct the error” will result in escalation to Level 2
If the operator responds within the timeline they are not escalated to Level 2.
Correct the error
Appeal the error
Submit a plan for correction of the error that is approved by the EUB
Interim Escalation Process
Two months between Level 1 and Level 2 for a period of six months
At the end of six months move back to one month between Level 1 and Level 2

16. Industry Registry Team Update
Issue/ Opportunity Identification Processes
Preliminary Benefits Assessment Leverage List
Industry Registry Enhancements- Current
Industry Registry Enhancements- Future

17. Issue/ Opportunity Identification
Registry Service Desk calls
IBC
CAPP/ SEPAC Committees
RAC
Periodic “all operator” surveys
(E.g. Recent call-out related to EUB “live billing”)
Preliminary Benefits Assessment

18. IRT Call-out Re: EUB “Live Billing”
- Companies listed
- Companies with errors 368
- Contacts 280
- Interviews ~160
General Feedback:
~15% of companies indicated that they appreciated the reminder
In general comments “decidedly more positive than negative”
Major problems by type: # % (of BA’s Interviewed)
1 Errors caused by others %
Increased workload %
More hours of operation %
4 Delay in reports %
Major compliment:
“Great service desk” %

19. Preliminary Benefits Assessment: Leverage List
IBC Review/Action Items (15)
Performance Issues (6)
Vendor Issues (13)
Training Matters (17)
Resolved/Response Provided (74)
-Leverage List is key IBC/ IRT tool. Major issues aggressively being pursued. Your involvement is welcome! (See Handout)

20. Leverage List: Update on Some High Priority Items
Continued Industry participation IRT and IBC
BII has approved funding for 2004
While total is less than requested, panel strongly endorsed ongoing Industry involvement, encouraged identification of longer-term funding approach
CAPP actively reviewing options

21. Leverage List: Update on Some High Priority Items
2. Late filing of “Receipts” (auto-disposition)
Clearly major issue for many operators
Past and recommended current practice:
Call the other operator, resolve, agree on target timing
Standard “request letter” to other operator approved by IBC
IRT following up with “problem companies”
EUB appeals template will assist in analysis
Vendor system constraints?
EUB follow-up; IRT analysis; Deadline extension? Other?

22. Leverage List: Update on Some High Priority Items
Training Items
IRT and Training Team have met and identified specific recommendations for IBC meeting (Jan)
One issue: Changes to Training System
Red folders: what’s changed, what’s important
Handout identifies all changes since Registry Go-Live, plus all Enhancement training
Will also be posted to web site and kept current
Recommend trying the Red folder system:
Only important changes result in Red
Clicking the folder will direct you to the module summary page, which lists changes and links to the changes
Reviewing the changes will result in folder turning black

23. Leverage List: Update on Some High Priority Items
4. Hours of Operation
Standard hours have been extended, and one Sunday per month now available
Current hours meet the needs of great majority of users, but significant minority requesting more
As performance and stability further enhanced, additional extensions will be reviewed
Server-to-Server functionality extends hours for this type of operation
Your input requested (See Questionnaire)

24. Leverage List: Update on Some High Priority Items
5. Volume Variance prorating
Potential royalty impact
Potential Partner reporting impact
IRT analysis
CSV version enhancements
Target January 5, 2004
Summary and Detail report
Details for each stream/owner

26. Volume Variance Report
Average “go-live” to % of allocations have a variance
Sample Month of
2606 allocations with a variance across 166 BA ID’s
1987 (76%) of the allocations with a variance pertain to royalty trigger activities

27. Analysis of Royalty Trigger Variances for 2003-08

28. Analysis of Royalty Trigger Variances for 2003-08

29. Volume Variance Prorating Conclusions
Significant number of allocations are being prorated
Industry needs to review to determine
Crown Royalty impact
Partner Reporting impact
CSV enhancements will assist in analysis

30. 2003/4 Industry Enhancements
Base Functionality Enhancements
Enhanced notification item identification and sorting
Enhanced Inbox navigation
“Sortable” (CSV) version of EUB non-compliance report
Final Partner Reporting Components
Oil Royalty/ “net-after-royalty” communication
Security modifications
Save Report Request Parameters
Server-to-Server functionality

31. 2003/4 Industry Enhancements
All these changes are in production, or will be by Jan 04
All were funded by voluntary payments from Industry’s top producers. (62/63 companies invoiced have elected to participate so far)
Change Leader Handbook Update available to help you get up to speed on these enhancements
Possibilities Meeting will review value added opportunities from Server-to-Server functionality

32. 2003/4 Industry Enhancements
3. Additional Pipeline Splits Components
Modified approach identified and approved by IBC
Endorsed by specific pipeline companies and vendors
Final design work targeted Q1 and
Implementation Q for specific pipelines
Additional pipelines expected to be added over time

33. Possible Future Industry Initiatives and Opportunities
Other Jurisdictions: BC, Yukon, Saskatchewan, Newfoundland, Nova Scotia, NEB
Stats Can (greenhouse gas related)
Joint Venture Initiatives (operations/audit)
Freehold interests
Mineral tax
Mapping interfaces
Analysis data
Other
IBC, RAC, CAPP committees currently reviewing and prioritizing opportunities for near-term focus

34. Future Initiatives and Opportunities
The Registry provides an excellent foundation to build on:
Definitive infrastructure, volumetric data
Web-based standardized venue now used by all operators
Efficient automated tools in place (server-to-server)
Effective access and security

35. Questions & Answers

36. Possibilities Meeting

37. Server to Server Possibilities
The Petroleum Registry of Alberta Energizing the flow of information
Server to Server Possibilities

38. “Server to Server” How it Works
Kevin Robson Solution Architect (Fujitsu)

39. What Is Server to Server?
One computer working with another computer to carry out a task without manual intervention
Within the scope of this enhancement, server to server deals with automating the transfer of data to and from the Registry
An extension of services already being offered by the Registry

40. What Is Covered? Batch submission (uploads)
Monthly submissions
Infrastructure updates
Requests for industry downloads
Information retrieval (downloads)
Batch submission validation notifications
Industry download results
DOES NOT cover report results
Server to Server communication was seen as initially being most valuable in providing large volumes of information to another system…all the data available in Registry reports is also available in industry downloads
Anything that you can submit on the batch upload, submit report request, Industry Downloads

41. Submission Example Before Server to Server
Industry
System
Petroleum
Registry
Volumetric Submission
Volumetric Submission
Submission Response

42. Submission Example With Server to Server
Industry
System
Petroleum
Registry
Volumetric Submission
Submission Response
Volumetric Submission

43. Result Checking Example Before Server to Server
Industry
System
Petroleum
Registry
Check Inbox/ Open Results

44. Result Checking Example With Server to Server
Industry
System
Petroleum
Registry
List Available Downloads
Return List of Available Downloads
Request Specific Result Download
Return Specific Download

45. List Available Downloads Request Specific Result Download
Polling Details
List Available Downloads
Check for Results
Wait for
XX minutes
Anything
For me?
Yes No
Download
Next Result
Request Specific Result Download
Update
System
Yes
More on
This list? No

46. Security Considerations
All Registry security processes still apply to Server to Server
Userid used in server to server needs to be a valid Registry userid for the BA
Each request will have to be valid for the BA/userid
Each request will verify the userid/password
Requests are only through Registry interfaces
Not directly hitting the Registry database

47. Server to Server Usage
Each company needs to decide how they are going to use Server to Server
Who is submitting?
Who should be able to view the results?
Need to determine batching and frequency of submissions
Need to determine frequency and timing of polling

48. Server to Server Registry Guidelines
Operational approaches and guidelines will evolve over time as the use of Server to Server increases
Frequency of polling
Recommended timing of large requests
Immediate impact will be extension of hours of operation
Server to Server activity can approach 24/7 unlike on-line Registry operation
Only constrained by activities such as planned maintenance, nightly processing etc.

49. Possibilities for Server to Server Application
Joanne Quirk-Williams Industry Registry Team

50. Short-term Opportunities
Uploads to the Registry
Create the batch in your system and upload
Currently this is a “manual” process
NEW – your system “sends” the file
Possibilities
Data control – no manipulation of files after creation in your system
Reduce Manual Intervention

51. Short-term Opportunities con’t
2) “Polling” the Registry for “what’s ready”
Currently, user must check inbox or
NEW – your system asks “what’s ready” for me?
Possibilities
Your system can continually poll the Registry throughout the day – no manual intervention
When information is ready in the Registry, your system can download it

52. Short-term Opportunities con’t
3) Download of Data from the Registry
Volumetrics, Allocation and Pipeline Split data available for download
NEW – can download notifications and results directly into your system
Possibilities
Manage all facility activity from your system (“done” control panel). Your system has all the information from the Registry and can show the “status” of the facility.
No “re-keying” of non-op data
Your system becomes the sole interface with the Registry --- the Registry is “invisible” to the user

53. Longer Term Opportunities
Align Registry and Your System
Currently, updates are done in your system and in the Registry – potential for out of sync issues
NEW – opportunity to automate the validation of infrastructure data and implement automatic monitoring for changes in monthly data

54. Align Registry and Your System con’t
Exception reporting
Download from Registry and compare to your system
Possibilities
Exception report identifies anomalies for the user to analyze and resolve
Reduces effort spent to determine why/where things are out of sync (i.e.. Crown royalty actuals versus your estimate could be different due to vintage in your system).

55. Align Registry and Your System con’t
b) Automatic Synchronization of Data
Download from Registry and auto update your system to reflect Registry information and vice versa
Possibilities
Single source of data used for all systems
c) Skeletal information resides in your system
use details from Registry and supplement with your system (i.e. working interest owners)
No duplication of data in more than one spot

56. Longer Term Opportunities con’t
2) Internal Control Tool
Compare and generate exception reports
NEW – use server to server to poll and download and identify changes compared to your system
Possibilities
Exceptions are automatically and immediately identified
Minimize rework due to input/reporting errors
Examples:
final allocation in the Registry compared to pipeline split data in your system
auto-analysis of volume variance report
auto-analysis of non-compliance report

57. Future Opportunities
Potential future enhancements are being prioritised by IBC and RAC
Server to Server can be utilized in most of these enhancements.

58. Wrap-Up Server to Server parallels to Deerfoot extension
It is built and ready for use
Will make commuting easier
Will take pressure off existing routes
Will open up options for entire new communities
As users, identify priorities
Work with vendors and internal IT staff
Assure new product development considers all Possibilities
IRT/ Registry Team available to help

59. Questions??