1. Orange County Transportation Authority Micro-Transit Pilot Program

2. Declining Ridership…

3. Existing Customers Fares & Funding Potential Technology Markets
Service
Plans
Costs &
Efficiencies
Potential
Markets
Different
Modes
Meet customer needs
Improve travel time by transit
Reverse ridership declines
Offer faster, more convenient service
Retain and build ridership
Re-position bus service to match markets
Improve productivity
Use existing resources more efficiently
Highlight Technology, potential markets, different modes
Travel Speeds
& Times

4. Options for Riders OPTIONS
Community Circulators (Measure M2 Project V)
Carpool
Matching
Vanpools
TNC’s*
Demand-Responsive Transit (DRT)
* TNC’s = Transportation Network Companies
Other Routes

5. Cutting
Edge
Technology

6. Micro-Transit? Where? On-demand Shared ride
First / last mile connections to transit hubs
Existing low-demand transit areas
Areas previously unserved by transit
To and from train stations for those going to work, school, etc.
Low demand areas could include those that were effected by recent changes to service, where some routes were modified or eliminated based on low ridership
New development or areas which we have not had any bus service in the past

7. OCTA Micro-Transit, Not a TNC
Extensive background checks and drug/alcohol testing
Meets FTA mandated requirements
Provides service for all ages (not just 18 and above)
Variety of fares and methods of payment
Allows for alternative methods of reservations
What makes the OC Flex different from a TNC?
Variety of fares and methods of payment:
Cash
OCTA day pass, monthly pass
Mobile ticketing

8. Service Zone Analysis
Staff developed criteria based on demographics & recent transit ridership each zone
Connections to key activity center & transfer points
Requests for new bus service coverage
Service areas was eliminated in 2016
Areas of low fixed-route demand
In order to meet the project goals, staff looked into where micro-transit service areas may be needed.
A list of potential areas was developed based on customer requests for new bus service, areas where service was eliminated in 2016, and areas where OCTA may make additional bus route adjustments or reductions. Initially, seven areas were considered as shown on the map.
An example would be the continued customer requests for service in the Yorba Linda area after cancellation of Route 20 and cutting back of Route 26.
In addition, staff looked at areas of low ridership which may be better served with micro-transit instead of traditional bus service (large vehicle/small passenger loads vs. small vehicle with small passenger loads

10. Interest in Micro-Transit Service
Aliso Niguel
Bolsa Dorado
Rancho Mission
1-3 days / week
31%
30%
4-7 days / week
18%
15%
1-3 times / month
28%
29%
< 1 time / month
12%
16%
Never use 8% 9%
Postcards were sent to each household within the proposed service zone
Online ads targeted the same geographic areas
Both outreach methods directed zone residents to complete an online survey
The survey was open to public response from July 12, 2017 to August 7, 2017
Gathered a total of 1,598 responses
Aliso Niguel 92.31% and 88.35% in Bolsa Dorado

11. Huntington Beach Coverage Hubs 6.45 square miles
Long trip example: Westminster-Bolsa Chica to Goldenwest-Warner 5.0 miles
Hubs
Westminster-Bolsa Chica Transfer (Routes 21, 60, & 560)
Westminster Mall (Routes 26 & 64)
Goldenwest Transportation Center (Routes 29, 66, 70, 211, 701, & proposed Route 21)
Pavilions Place (Route 29)
Goldenwest-Warner Transfer (Routes 25 & 72)
Warner-Bolsa Chica Transfer (Route 21 & 72)
Moving forward, we will be implementing a micro-transit pilot in 2 zones:
This zone received the highest score when analyzed.

13. Aliso Viejo / Laguna Niguel / Mission Viejo
Coverage
5.99 square miles
Long trip example: Aliso Viejo Town Center to Laguna Niguel Metrolink Station 4.3 miles
Hubs
Laguna Niguel Mission Viejo Metrolink (Metrolink)
Crown Valley-Moulton Transfer (Routes 85 & 90)
Saddleback College
The Mission Viejo
Aliso Viejo Town Center
Moulton-Alicia Transfer (Routes 87 & 90)

15. Customer Expectations
Fare
Maximum $ $5.00
Wait Time
Maximum minutes
Service
Weekday: 6:00am – 9:00pm
Weekend: 8:00am – 10:00pm
Vehicles
Accessible Ford Transit
Two per zone with one-overflow
Survey respondents were also asked, via open-ended question, the maximum amount they would be willing to pay for a single trip, and the maximum amount of time that they would be willing to wait.
Proposed hours of operation include weekends and service to 10:00PM
Fares are $5 and as mentioned earlier passengers can pay cash.
We are still working out the kinks on other aspects of the fares, such as the use of an OCTA Day Pass, is a Day Pass good all day on this service, Monthly passes, etc.
Vehicles

17. Thanks!
Any questions?
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