1. Driving Oracle Cloud Implementation Success at GP Strategies with In-App Guides
October 2018
MBI – GP Strategies Company Confidential

2. GP Strategies Organizational Change Initiatives
Rapidly Evolving Marketplace
Expansive Growth
Global Integration
Need for Visibility into Operations
INNOVATION
Customers
MERGERS &
ACQUISITIONS
TALENT
DEVELOPMENT
Serving 100’s of the Global 500
40% Revenue outside US
Growth outside US is rapid
Marketplace is rapidly evolving
STRATEGIC
PLANNING

3. Business Outcomes
Manage and standardize the integrated global operations.
Facilitate the rapid decision making for investments and adjustments to strategy.
Provide real-time visibility to financial data to manage company performance.
Enable collaboration with vendors and customers.
Become a company our people enjoy belonging to and are proud to work for.
Facilitate real-time visibility into project performance for project managers.
Better insights to serve customers in more meaningful ways.

4. User Adoption is paramount.
Ensuring Success
User Adoption is paramount.
Cascaded Support Paradigm led by locally- respected experts, sponsored by all leadership levels
Foundational elements
Cohort Learning
Integrated Resource Library
in-app Performance Support

5. PM Learning Journeys Learning Journey A Learning Journey B
Full PM process
800 employees
Learning Journey B
Project Set-up only
50 employees
Learning Journey C
Project execution and control
200 employees
Learning Journey D
Project Director/Account Manager/Senior PM
100 employees
Learning Journey E
BU Leader/Leadership
Learning Journey F
Sales
Learning Journey G
Financial Accountants

6. PM Learning Journey …housed in an Intrepid learning portal
A collection of learning elements:
Process microlearning
eLearning
Interactive PDFs
Guide Me videos (exported version of in app bubble help)
Job aids
Missions/activities
Surveys
Learning checks

7. PM Curriculum

8. Cohort Learning Journey

9. ~25 Cohorts, Based on
Role
Geography
Business Unit

10. MyGuide Tutorials embedded in Learning Journey

11. Journey Leaderboard

12. In-app Performance Support via MyGuide by EdCast

13. In-app Performance Support via MyGuide by EdCast

14. Live Guide + Side by Side Reference

15. Live Guide

16. Multiple Online, Downloadable Formats
PDF & PPTX
Online slideshow & shareable .gif
Video

17. Weekly / Daily Updates & Live Push Notifications

18. Improve ROI of SaaS Investments

19. In-App = Most effective form of Learning and Training
In-App Training
Employee
Engagement, Delight &
Productivity
Most effective form of Learning and Training = = “ ”
Learning is likely to be more effective the closer it occurs to the point of use
--Charles Jennings (70:20:10 Institute)

20. Core MyGuide Components
Creator
MyGuide
Creator
MyGuide
Player
MyGuide
Analyzer
Required for Creation
Browser Extension (Chrome Only)
Available in Public Cloud, On-Premise and In-The-Box configurations
Required only for in-app play-back
Available as Appexchange app, browser extension (Chrome, IE, Firefox, Safari, or .JS file)
Available in Public Cloud, On-Premise and In-The-Box configurations
Optional Cloud Based Analytics
On-Premise deployment available

21. TeachMe + TellMe + DoItForMe + App Intelligence
MyGuide Use Cases
MyGuide
Creator
GuideMe
ShowMe
TestMe
In-App Guides with step-by-step guidance with audio in your native language
ML for creation
AI for playback
Watch a process video in the native language
Download ppt, pdf, docx, html
Get giphy via
Test and certify top software skills
Drive employee productivity
Eliminate process bottlenecks
TeachMe + TellMe + DoItForMe + App Intelligence
LMS + vLabs + TellMe what you need using chat or voice + Robotic process automation + intelligence

22. Oracle HCM Success
Self Help

23. App Guides
App Intelligence
App Automation

24. App Guides In-app guides with step-by- step GPS like guidance
This frame should only cover benefits of the product category. Learn More tab should cover features and benefits.
We need a different background image and color (perhaps in white background

25. App Intelligence
Understand app usage and take proactive actions to drive app ROI

26. App Automation
Drive employee productivity and app ROI with task automation

27. Mobile Guides
Drive mobile app usage with guides, notifications and chat bot integration

28. GuideMe
ShowMe
TestMe
TeachMe
TellMe
DoItForMe