1. Mark Penson
Co-Founder

2. About us
In a

3. About us Online software application Belgian company (Antwerp, Gent)
Customers in 30 countries

4. What do we offer? Engaging & Entertaining
Surveys and Knowledge Quizzes
Pre-, during and post-Training
Customer Feedback
Events
Assessments

5. What do we offer? Revenue opportunities for Wolters Kluwer
Data gathering opportunities WK customers
Engagement opportunities with the WK customers

6. Knowledge Quizzes On-site + virtual training
Pre-: knowledge level / “what do you expect?”
During: knowledge / voting / feedback
After: retain knowledge / feedback

7. Knowledge Quizzes Lunch & Learn sessions?
Passed/Failed + accreditation/certificate
Revenue opportunity
Sell “better knowledge retention”
Keep open communication
Engage with your customers
sell more services

11. DIY: Do It Yourself

13. Events
Data Collection
& Feedback
Gather data at each contact point

14. Events
Entertaining

15. Feedback Embedded in your webpages or native apps
surveys, quizzes,…

16. Assessments
“What kind of Tax Advisor are you?”
Archetypes?

17. Thank You!
Mark Penson
Co-Founder