1. Managing Information Systems and Communications Technology
Chapter 12
Managing Information Systems and Communications Technology
PowerPoint Presentation by Charlie Cook
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2. Key Topics Business information management
The Internet, the WWW, and intranets
Organizational design options
Information system application programs
Databases and database software
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3. Information Management
Managing internal information resources to support business performance and outcomes
Information Manager
Information System
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4. Communication and Information Systems Are Rapidly Improving
Electronic Information Technologies
Data Communication Networks
World Wide Web
The Internet
Intranets
Extranets
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5. World Wide Web Terms Search Engines URL Directories Home Page
Web Browsers
Web Servers
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6. New Options for Organizational Design Networked Enterprises
Leaner organizations
More flexible operations
Increased collaboration
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7. User Groups and System Requirements
Knowledge Workers
Employees whose jobs involve the use of information and knowledge as the raw materials of their work
Managers at different levels
Employees with specialized expertise in functional areas and business processes
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8. Major Systems By Level Within the IS department…
IS knowledge workers
System operations personnel
Knowledge level and office systems
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9. Major Systems By Level Management information systems
Decision support systems
Executive support systems
Artificial intelligence and expert systems
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10. Databases and Program Software
System Programs
Application Programs
Graphical User Interface
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11. Multimedia Communications Systems
Communication Devices
GPSs
PDAs
Paging systems
Cellular telephones
Communication Channels
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12. System Architecture Local and wide area networks
Connecting the hardware
Wireless networks
Client-server systems
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13. Chapter Review
Explain the importance of information management and the role of computers and communications technologies.
Describe data communication networks.
Describe new options for organizational design stemming from communication technology.
Describe application programs at various organizational levels.
Discuss databases and the purpose of database software.
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