1. When in Rome do as Romans do: challenges of cross-cultural communication

2. Culture

3. Culture Shock!

4. Mahlzeit!
Culture
Mahlzeit!
Mahlzeit!

5. job interviews and assessments
communication
job applicatons
job interviews and assessments
being successful at work ?

6. job interviews and assessments
communication
job applicatons
job interviews and assessments
being successful at work
CULTURE

8. What is culture? human activity/behaviour values background
social groups
symbols/rituals
arts
heritage
festivals
stories/myths
food
etc.

9. No man is an island!

10. Cross-culture

11. Cross-culture global challenges & differences
work with different cultures

12. Cross-cultural communication
spoken/written language
non-verbal language

13. The English Language
5,000,000

14. The English Language Numbers vary:
Between 350 mio and 400 mio  mother tongue/first language
Between 1.5 billion and 2 billion  second/foreign language

15. The English language

16. Translations gone wrong
Car rental brochure, Tokyo: “When passenger of foot heave in sight, tootle the horn. Trumpet him melodiously at first, but if he still obstacles your passage then tootle him with vigor.”

17. Translations gone wrong
8tfioOKvU

18. Same language, same meaning?

19. Same language, same meaning?
A&E

20. Same language, same meaning?
casket

21. Same language, same meaning?
grammar school

22. Same language, same meaning?
A.E. “moxie”

23. Same language, same meaning?
chips?

24. Same language?
dreich

25. Same language?
peely wally

26. Same language?
to get the messages

27. Same language?
scran

28. Non-verbal communication

29. Non-verbal communication
Culturally specific gestures
oculesics
kinesics
proxemics
haptics
chronemics
paralanguage

30. Posture
Non-verbal communication

31. Eye contact (oculesics)

32. Smiles across cultures

33. Head Shaking

34. Physical space

35. Physical space

36. Personal space
e&v=xG-meaGqg-M

37. Personal space

38. Gestures – thumbs up

39. Gestures – the Moutza

40. Gestures – the OK sign

41. Gestures

42. Asian proverb: “Misunderstandings don’t exist, only the failure to communicate exists.”

43. Thank you!
Happy St. Andrew’s Day