3. DELIVERY

4. How do we communicate?

6. AGENDA
Basics about delivery
Physical delivery
Vocal delivery

7. DELIVERY Visible and audible activity to communicate ideas & feelings
Effective
the speaker
the speech
the audience
the occasion

8. formality
good conversation:
directness
spontaneity
vocal and facial expressiveness
lively sense of communication

9. Good delivery Conveys the spirit of the message Eases understanding
Message clear & interesting

10. Appearance Eye-contact Facial expression Gestures Posture Movement
Physical Delivery
Appearance
Eye-contact
Facial expression
Gestures
Posture
Movement

11. Appearance Fit the occasion & audience expectations Look tidy
Don’t be distractive
Avoid uncomfortable clothes

12. Facial Expressions facial expressions intended meaning
involved speaker  involved audience
smile
fake confidence!

13. “Eye contact is a humanizing endeavor.”
initiates conversation
makes people listen
increases confidence
“Eye contact is a humanizing endeavor.”

14. Posture Express competence! Not stiff like Sheldon!
No hunchback please!
Don’t be a snob!

15. Gestures
Don’t preplan them!
Act natural!
Look involved!

16. Vocal delivery
Voice
Volume
Vocal variety
Pace & fluency
Pausing

17. Movement Swaying or rocking Pacing too much Playing with your hair
Clinging to the lectern
Scratching your head etc.

18. Voice reflect confidence & sincerity enhance the meaning
sound firm & clear

19. Vocal Variety pitch, intonation & tone
Pitch: highness or lowness of voice
Intonation: variation of pitch
Intonation varied to convey surprise, anger, sarcasm etc.
Positive tone and a clear manner please!

20. Pace & Fluency Speaking slowly/rushing  Emphasis slow down!
Complicated sentences, awkward pauses, hesitations, too many filler words and sounds
Iiiiimmmmm,
Seyyyy,
Yani…

21. Volume Adapt your voice to the acoustics of the room
size of the audience
the level of the background noise

22. Pausing may signal the end of a thought unit
gives the listeners time to digest
helps yourself regulate your breathing and pace.
When to pause :
Transition from one point to another
Emphasis