1. Chapter 5
Innovative EC Systems: From E-Government to E-Learning, E-Health, Sharing Economy and P2P Commerce

2. Learning Objectives Describe various e-government initiatives.
Describe e-government activities and implementation issues including government 2.0 and m-government.
Describe e-learning, virtual universities, and e-training.
Describe e-books and their readers.
Describe e-health.
Describe digital disruption.
Describe ride sharing and accommodation sharing.
Describe P2P models in e-commerce.

3. E-Government: An Overview
Definition and Scope
*E-government
*Government-to-Citizens
*Electronic Voting
Electronic Benefits Transfer
*Government-to-Business
Government E-Procurement
Group Purchasing
Forward E-Auctions
*Government-to-Government

4. E-Government Categories of Activities

5. The Process of Using a Voting Machine

6. E-Government: An Overview
Government-to-Employees and Internal Efficiency and Effectiveness
*Government-to-Employees (G2E)
Internal Efficiency and Effectiveness (IEE)
Implementing E-Government
The Transformation to E-Government
E-Government 2.0 and Social Networking
*Government 2.0
The Potential of E-Government 2.0

7. E-Government: An Overview
M-Government
*Mobile government (m-government
The Benefits of M-Government
Some Implementation Issues
Applications

8. E-Learning, E-Training, and E-Books
The Basics of E-Learning: Definitions and Concepts
*E-Learning
*M-Learning

9. The Drivers of E-Learning

10. E-Learning, E-Training, and E-Books
Benefits and Drawbacks of E-Learning
Benefits of E-Learning
Education
Learning and training time reduction
Cost reduction
Large number and diversity of learners
Innovative teaching
Measurement and assessment of progress
Self-paced and motivation learning
Richness and quality
Flexibility
Updated and consistent teaching material
Ability to learn from mobile devices
Expert knowledge
Fear-free environment

11. The Engkey – Robot English Teacher
Source: The Korea Advanced Institute of Science and Technology. Used with permission.

12. E-Learning, E-Training, and E-Books
Drawbacks and Challenges of E-Learning
Need for instructor retraining
Equipment needs and support services
Lack of face-to-face interaction and campus life style
Assessments and examinations
Maintenance and updating
Protection of intellectual property
Student retention
Distance Learning and Online Universities
*Distance learning
*Virtual Universities--Real Degrees
Innovations in E-Learning

13. E-Learning, E-Training, and E-Books
Online Corporate Training
Using Computer Games for Training Current and New Employees
Social Networks and E-Learning
*Social learning
Learning in Virtual Worlds and Second Life
Visual Interactive Simulation
Learning On-Demand
*E-Learning Management Systems

14. E-Learning, E-Training, and E-Books
*Electronic Books (E-Books)
Devices for Reading E-Books
Combining E-Readers and Tablets
Advantages and Limitations of E-Books
A Final Note: Is This the End of Printed Books?

15. E-HEALTH Definition Electronic Medical Record Systems (EMR)
The transfer of health resources and health care by electronic means. It encompasses three main areas:
The delivery of health information, for health professionals and health consumers, through the Internet and telecommunications.
Using the power of IT and e-commerce to improve public health services, (e.g. through the education and training of health workers).
The use of e-commerce and e-business practices in health systems management.”
Electronic Medical Record Systems (EMR)
Social Media and Commerce
Medical Devices and Patients Surveillance
Medical Research
Administrative Purposes

16. DIGITAL DISRUPTION AND SHARING ECONOMY MODELS
Ride (Transportation) Sharing
Accommodation Sharing

17. Person-to-Person Electronic Commerce
*Person-to-Person (P2P) EC
E-Commerce: P2P Applications
P2P Auctions
Selling and Buying in P2P
Person-to-Person Money Lending
Classified Ads
Personal Services
File-Sharing Utilities: Napster and Others
P2P Activities in Social Networks and Trading Virtual Properties

18. Managerial Issues
How do we design the most cost-efficient government e-procurement system?
How do we design the portfolio of e-learning knowledge sources?
How do we incorporate social networking-based learning and services in our organization?
What will be the impact of the e-book platform?
How to recognize a digital disruption?
What is the impact of ride sharing?
What is the future of P2P commerce?

19. Summary E-government activities.
Implementing e-government to citizens, businesses, and its own operations.
E-learning and training.
E-books and their readers.
E-Health.
Digital disruption and sharing economy.
P2P activities.