1. Lotus Connections drives a new way of Collaboration at a Global Electronics Manufacturer

2. Customer Information Global electronics manufacturer
Develops and produces electronic devices and surrounding services worldwide
Market leader with 40+% share
40,000 employees HR
Finance
Support
Sales

3. Customer Challenges
Increase productivity through supporting work efficiency
Support innovation through effective knowledge sharing
Increase user satisfaction with a 2nd generation, one vendor, leading edge, full function collaboration suite
Need to reduce ongoing TCO for the whole workplace

4. Solution
Participants
New collaborative workplace lead by Lotus Connections services that are used by employees to share knowledge and get feedback from experts
Superior functionality of Profiles kicked of a new project around the central phonebook application which results in a corporate white pages directory that allows employees to quickly find expertise in different markets and technologies

5. Business Value
Better work efficiency resulting of consistent user experience
Reduce the time and effort to find critical expertise in the global organization
Customer expects a reliable 24/365 solution
Lower TCO of future application development, governance and production