1. Project success and failure factors

2. Project failure factors
Relations with the client
Contracts and legal agreements
Politics and conflicts
Decreased Profitability
Unrealistic goals
Poor Communications
Competitive disadvantage
Client dissatisfaction
Perceived value of the project

3. Project management failure factors
Inadequate rationale, objectives, tasks, and goals
Wrong project manager
Unsupportive top management
Lack or misuse of project management techniques
Inadequate project planning
Lack of commitment to the project

4. Project management failure/success factors cont.
Factors and constraints affect either the success or the failure of projects:
Completion of project within scope or customer requirements
Completion of project within allocated budget
Completion of project within allocated schedule or period of time
Completion of project using allocated resources
Completion of project within established performance and technology standards
Completion of project to maximize project value for stakeholders

5. Project success There are several ways to define project success:
The project met scope, time, and cost goals
The project satisfied the customer/sponsor
The results of the project met its main objective, such as making or saving a certain amount of money, providing a good return on investment, or simply making the sponsors happy

6. What helps projects succeed
1. User involvement
2. Executive support
3. Clear business objectives
4. Emotional maturity
5. Optimizing scope
6. Agile process
7. Project management expertise
8. Skilled resources
9. Execution
10. Tools and infrastructure
*The Standish Group, “CHAOS Activity News” (August 2011).

7. Other success project mgmt. components
A clear definition of the project, including good rationale and alignment to corporate goals
Developing a project organizational structure with associated channels of communication, accountabilities, responsibilities, and reporting facilities
Defining project requirements from customers and establishing a project scope for success
Planning the project to include analysis of activities, and defining and developing major tasks with milestones
Planning clear and adequate communications
Evaluating risks at all stages of a project and planning to mitigate these risks
Estimating time, costs, resource requirements and performance measures, and project value
Scheduling all activities
Continuously monitoring and controlling scope, time, cost, performance factors, and project value
Implementing the project
Bringing closure to a successful project
Creating and benefiting from project value

8. Key Terms Project Components Commonly used terms Scope creep Metrics
Charter
Goals and objectives
Deliverable
Scope Definition
Requirements (business and functional)
Risks and Issues
Communication plan
Resource Identification
Work Plan (tasks, dependencies)
Change Control
Commonly used terms
Bandwidth
Vet
Scope creep
Metrics

9. Key Terms (cont.) Other People
SMART Goals (specific, measurable, attainable, realistic and timely)
LEAN Methodology
People
Sponsors, Executive Sponsors
Stakeholders
Guiding Team (CORE, PIT, and Oversight)
Work Groups
PM Tools and activities
Risk Assessment (planning)
Flow Chart
Process Flow
Business process re-engineering
Process map
Work Breakdown Structure (WBS - planning)
Timeline/Milestones (planning)
Triple Constraint/Resource Triangle (planning)

10. Roles in the project framework
Sponsor/Executive Sponsor
Guiding Team (CORE, PIT, and Oversight)
Project Manager
Operational Staff:
Adviser/Subject Experts/Business Analyst
Operational Manager
Key Resource
Work Groups
Project Team Leader
Team/Member

11. PM Skills: Key to success
Planning (I – P)
Communication (I – P – E– C)
Resource Management (E – C)
Team Management (P – E – C)
Scope Management (E – C)
Schedule Management (P – E)
What are the soft skills that are needed? We will go over these in each of the Phases!
Initiate – Plan – Execute – Close

12. Summary
A project is a unique activity that adds value, has beginning and end dates, and has constraints that include scope, cost, schedule, resource, performance, and value (customer satisfaction).
Using technological uncertainty and technological complexity as two dimensions, we can classify projects.
In general, there are six distinct phases of a project in a project life span
Organizations that work on various projects need to acquire good project management skills and techniques.
Project management is the act of collaborating people and other required resources such that the project is planned, organized, and controlled effectively to accomplish project goals and objectives.
Project success depends upon project management success. Project success is due to a good understanding and a good control of constraints.

13. Summary CONTINUED
Success and failure of projects depend upon completion of the project:
Within scope or customer requirements
Within allocated budget
Within allocated schedule or period of time
With allocated resources
With established performance standards and maximizing technology use
With maximized project value for stakeholders