2. About Challenge Solution2
About
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. With a dealer net worth of $23.4 billion, the leading exporter collaborates with 175 dealers to help customers develop infrastructure, energy, and natural resource assets.
Challenge
Dealers had limited visibility into the inventory of key parts required to create products for customers. As a result, unnecessary time were spent calling other dealerships in search for those parts. If not found, the parts would be manufactured again, leading to extra manufacturing costs.
Solution
Caterpillar partnered with Infor to leverage a digital visibility platform which enables dealers to search for parts and have visibility on land for shipments. Dealers can benefit from better tracking visibility and use geofencing and GPS to determine how far they are away from their final destination.

3. Visibility Gap Limited Visibility Visibility Gap $7B
READY TO SHIP
ORDER CONFIRMED
DELIVERED
PLANT TO DEALER
DEALER TO CUSTOMER
PDC
PLANT TO PDC
Configure,
Price,
Quote
CUSTOMER
In-Transit
Manufacturing
Dealer Yard > Workshop > Transit to Customer
CUSTOMER
Visibility Gap Limited Visibility
Visibility Gap
$7B
Dealer
In-Transit
$500M
$1B
PDC

4. CAT Track

7. CAT Track A
Inventory asset detail gives Cat and their dealers the ability to view specific information about a particular asset A B
Current location of
the asset B C C
Asset service history, transit history and specifications