1. One fish, Two fish, Red fish, Blue fish: Common errors and missing data issues and how to fix them
Presenters:
Hunter Belgard – Portland Housing Bureau
Cecilia Bonvino – Community Action
Michelle Helm – Portland Housing Bureau

2. Goals for this session:
To understand the common errors in the APR and CAPER and how to fix them
To explain the underlying “concepts” that will dramatically help you understand the correct moves to troubleshoot those errors
To identify the difference between
Client Doesn’t Know/Refused
Information Missing
Data Issues and Errors
Can all “errors”/issues be fixed? – not necessarily
*Things we will not cover: How to read the report

3. Which reports? “CoC APR” and “ESG CAPER (HDS V5)”
APR – Annual Performance Report
CAPER – Consolidated Annual Performance and Evaluation Report

4. Let’s look at the APR & CAPER
Concept #1 - Did I run the report correctly? Check prompts.
Report prompts drive who shows up in the report
Provider/Reporting Group
Dates
Entry/Exit Types

5. Adult or Child?
Concept #2 - How does the report categorize an adult or child?
Based on who is in the ENTRY, not by “Household” nor relationship to HoH
Date of Birth is essential
Further breakout:
Stayer/Leaver
*CHI covered later

6. Column Headers Concept #3 - What do the different column headers mean?
Client Doesn't Know/Client Refused
Information Missing
Data Issues (not necessarily errors)
Error

7. Income Errors Concept #4 – How do I fix an income error?
3 potential issues:
1) Missing income data
2) Y/N question and sub-assessment data don’t match
3) Annual Assessment – missing, incorrect date, or Review Type not set to “Annual Assessment”
Annual Assessment – Every 365 days after Entry/Start Date
      Review Date = Anniversary of Entry/Start Date NOT Housing Move-in Date
*specifically, report looks for an AA within +/- 30 days of anniversary date

8. Chronically Homeless Persons
Concept #5 - What makes a person count as Chronically Homeless?
At Entry, Date of Birth = 18+ years old
Does the client have a disabling condition = Yes
Homelessness 3.917A and 3.917B Living Situation

9. More Chronically Homeless Person
At Entry = Date of Birth equals 18 years of age
Does the client have a disabling condition = Yes
Homelessness 3.917A and 3.917B Living Situation
3.917A
3.917B
Conditional Question based on "Residence Prior"
Conditional Question based on
"Length of Stay"

10. Street Outreach and CAPER only
Q9a and Q9b – designed for "Street Outreach“
Contacts and engagements
CAPER ONLY
Q24. Homeless Prevention Housing Assessment at Exit

11. 5 Common Errors & How to Fix
1. Date of Birth / SSN 2. Child Head of Household, Only Children Household 3. Person should be counted as Chronically Homeless 4. Income from any source – Yes/No does NOT match the Monthly income sub-assessment 5. Annual Assessment error

12. Wrap Up THANK YOU!!! What other issues or errors have you encountered?
Have you found any fun/creative fixes?
If you would like 1-on-1 TA, feel free to drop by the session “There is light at the end of the tunnel”
THANK YOU!!!
Questions?
Call us! Call your System Administrator!