1. MICKEY & MINNIE’S TEXT SERVICE
HOW TO MAKE YOUR
MAGIC KINGDOM ACCESSIBLE
TO STUDENTS WITH HEARING LOSS

2. DISNEY PRINCES: WHO IS HERE TODAY?
T.J. DIGRAZIA
discussing the post-production aspect
PHIL HYSSONG
current technology
GORDON DIONNE
sharing the academic decision making process

3. LEARNING OUTCOMES
Participants will be able to articulate the steps necessary when providing remote text services as well as onsite text services.
Participants will identify key factors in overall decision process to offer services including, determining the value of in-house services vs. using outside services.
Participants will identify 3 uses of post-production captioning services for their campus and why they are relevant uses.

4. REMOTE TEXT INTERPRETING CAPTIONING
WHAT ARE YOU VIEWING?
REMOTE CART
CAPTIONING
REMOTE TEXT INTERPRETING CAPTIONING

5. PRINCE GORDON’S MAGICAL KINGDOM
GORDON DIONNE
Concordia University
Statistics
Campus Culture

6. WHY CART? analysis research of suppliers of needs in-house
outside suppliers
vs.

7. ESTABLISHING THE SERVICE
financial situation
staff training
student training
professor implication

8. PATRIOT ACT CONCERNS & PLAN
Allows the Federal Bureau of Investigation (FBI) to search telephone, , and financial records without a court order; and the expanded access of law enforcement agencies to business records, including library and financial records.
Needed to build in some measures to mitigate Professor exposure to risk.

9. FEEDBACK
QUESTIONS?

10. PRINCE PHIL’S MAGICAL KINGDOM
PHIL HYSSONG
Technology
Quality
RFP Process

11. understand the present
MAGICAL TECHNOLOGY
understand history to
understand the present
insert
statistics
here
song from 2000

12. IT’S ALL CAPTIONING NOW...
CART
captioning
onsite &
remote
text interpreting
captioning
onsite &
remote

13. QUALITY & CERTIFICATIONS
“If you can’t pass the test, don’t do it!”
VALUE
95%

14. ACCURACY OF CAPTIONING
100%

15. ACCURACY OF CAPTIONING
99%

16. ACCURACY OF CAPTIONING
95%

17. RFP PROCESS
LOW BID vs. QUALITY
CART CAPTIONING
TEXT INTERPRETING

18. PRINCE T.J.’S MAGICAL KINGDOM
T.J. DIGRAZIA
Post-Production
Terminology
Selecting a Provider

19. WHAT IS POST-PRODUCTION CAPTIONING?
The process of adding in closed or open captioning to pre-recorded or archived recordings/videos.
YouTube
Vimeo
Adobe
Echo 360
Kaltura
Brightcove
JW Player
MP4s

20. POST-PRODUCTION BASICS
create a transcript
create a time-coded file
sync time-coded file with video
create desired export (captioning file)
optional: stitch captioning file to video (open captions)
turnaround time
accuracy

21. POST-PRODUCTION TERMS
open vs. closed captioning
time code
transcript
subtitles
roll-on
pop-up
copyright

22. ACCURACY RATE
What’s the ideal accuracy rate required to meet the accessibility needs of my students?
Accuracy = Time = Cost
Perfection: 100% ($$$) - GOAL
Edited (2x): 99% ($$) - Minimal Errors
Roughly-Edited: 98% ($) - Target Accuracy
For Real-Time Captioning

23. A 30-minute newscast minus breaks & commercials contains
EXAMPLE ERROR RATES
Accuracy can be calculated by the number of errors and/or omitted words divided by the total number of words in the transcript.
EXAMPLE:
A 30-minute newscast minus breaks & commercials contains
approximately 3,500 words.
100% = 0 Errors
99% = 35 Errors
98% = 70 Errors

24. YOUTUBE AUTOMATED CAPTIONING
Good or bad? Why?
Have you used it before?
Is all captioning created equal?
Can poor content change the meaning of a video?
Is this accessibility for my student or employee?
Can I use my own transcript for YouTube?
Example Video: Lady Gaga Putt Putt Rally

25. TURNAROUND TIME average turnaround time: 3 days
Each project has variables and should be reviewed closely to determine a realistic turnaround time.
FACTORS: student needs, length of project, audio quality
average turnaround time: 3 days
rush turnaround: 24-hours or less
economy turnaround: 10 days or more
Providing advanced notice or planning ahead may translate into additional savings.

26. PRICING FACTORS/MODELS
per minute pricing: industry standard
remember: accuracy = time = cost
higher accuracy % = increased cost
lower accuracy % = lower cost
shorter turnaround time = increased cost
longer turnaround time = decreased cost

27. OTHER PRICING FACTORS type of service: DVD ($$) > online video ($)
audio quality
accents
subject matter: technical vs. non-technical
multiple file formats

28. STUDENT-CENTERED vs. UNIVERSAL DESIGN APPROACH
Student-Centered Approach:
Focuses on individual captioning needs during a specific period of time.
Universal Design Approach:
Encompasses captioning all online media content throughout the entire university.

29. PROFESSIONAL CAPTIONING
consistent accuracy rate
quick turnaround
low technical expertise required
managed workflow
no software to learn or maintain
integration options
cost

30. SELECTING A PROVIDER billing minimums per file
(example: 5-minute minimum)
defined per minute pricing upfront
final product: captioning file vs.
captioned video
FTP file exchange: how will videos be uploaded/downloaded?
request agency to complete a “test” file

31. PROGRAM FEEDBACK
QUESTIONS?

32. INFO@CAPTIONFAMILY.COM 800.335.0911
THANK YOU!