1. IP Phone Systems that Mean Business
© 2010
Allworx Corp
A subsidiary
of PAETEC Holding
All Rights Reserved

2. Some of Our 12,000+ Customers

3. 6x Server Fundamentals 30 users included – license expansion to 60
Every Server includes SIP Trunks
Six Copper trunks, two analog extensions
One Eight Party conference Bridge *
* Licensed option

4. 48x Server Fundamentals 48 users included – license expansion to 250
Every Server includes Unlimited SIP
2 TI/PRI (46 or 48 voice channels)**
60 party Conference Bridge DSP **
Bigger and broader market segment for greater growth
Migration options for existing customers
Strategy of simplicity - minimal part numbers for lower cost support
** Licensed options

5. A premium top-of-the-line phone with Powerful Features
The Allworx 9224
A premium top-of-the-line phone with Powerful Features
24 programmable, 3-color Feature Keys
Backlight Display for Readability
7 Interactive Soft Keys
11 Fixed Feature Keys
Full-Duplex Speakerphone
Built-in Headset Jack
Built-in Layer 2 Switch
Power over Ethernet (PoE) 5 5

6. The Allworx 9224 with 3 Tx
Additional Sidecars support Attendant Console
Every Tx powered by 9224 6 6

7. The Allworx 9212
A premium top-of-the-line phone with Powerful Features
12 programmable, 3-color Feature Keys
7 Interactive Soft Keys
11 Fixed Feature Keys
Full-Duplex Speakerphone
Built-in Headset Jack
Built-in Layer 2 Switch
Power over Ethernet (PoE) 7

8. Remote Phones - anywhere in the world
Incoming & Outgoing calls
- VoIP or PSTN
Main Office
Internet
Remote User
Firewall
Remote User
DSS
BLF
Line Appearance
Call Appearance
SIP Appearance
Call Queuing
NAT Access
Multiple Remote Users behind same firewall
No VPN Required
No static IP address required for remote phones
Local Users

9. Unified Messaging - Standard Voicemail/Email in One Box
Review, retrieve and respond to all your messages from Inbox
Voic SMS text message alerts & escalation 9

10. Advanced Features
Allworx Advanced Features save you time and effort with group calendaring, Call Assistant Software, Call Queuing and much more. We’ve streamlined tasks like information sharing and group planning, essentially adding hours to your work week.
Group Calendaring: Scheduling meetings has never been easier – with a few clicks, view everyone’s schedule. Then create and track meeting requests via .
Call Assistant: Live answering position that works in conjunction with any Allworx phone. All key calling functions available via software – answer, release, hold, transfer, park, etc.
Call Queuing: View continuously updated queue status on your PC (number in queue, longest wait time, average wait time, etc.). Call details report is available and can be exported to MS Excel for further analysis. All phones ring when a caller is in queue, first one to answer gets the call. Phones can answer multiple queues.
VPN: Use the VPN software to access Allworx remotely and get full functionality ( , calendaring, shared files, etc.) VPN is PPTP- based. There is a one time license fee for up to 16 simultaneous users..
VoIP via WAN: Is a software key that enables multi-site connectivity and remote phone capability via VoIP phones using SIP protocol. With VoIP via WAN multi-site calling does not require ITSP service. It is needed to connect the Allworx system to an ITSP.

11. Call Assistant
Allworx Call Assistant is a PC-based answering position which brings the power of enterprise attendant consoles direct to small businesses.
It allows operators or receptionists to monitor the stat of every line in the system and to effectively dispatch calls by answering, transferring, parking or sending to voic .
Key benefits:
Centralized call management
Easy-to-Use graphical interface
Drag & drop capability for transferring calls
Easy access to standard call functions
Seamless integration with any Allworx phone
Quick and easy installation
Support for both VoIP and traditional CO phone lines
My Calls: Every incoming or outgoing call associated with the operator’s extension appears here. It shows the status of the call, caller ID, Phone number and elapsed time.
Outside Lines: All incoming lines which have been designated for this operator appear here.
Switchboard: The Switchboard is a multifunctional interactive area designed to display Directory and other system information. Clicking on the tabs will lead to screens dedicated to Auto Attendants, Call Queues, Parked calls, Call monitors, active call and favorites.
Directory: The directory displays all users currently configured in the Allworx system with extension number and color indicating current status.
Task Bar: All key calling functions are conveniently placed at the top of the screen and can be accessed through either mouse or keyboard commands.
Attendant Call Processing/Power Dialing/Call Logging/Call Recording in conjunction with Allworx 9224/9212/9202 11

12. Call Recording – Easy as 1-2-3
Appears in folder where you want - Records directly to folder - not using voic port
when recording shows status, pause and resume

13. TAPI – included with Call Assistant13

14. ACD - Intelligently manage Calls

15. Conference Center Secure conferencing option –
ID and Password protected
Easy-to-use graphic user interface
Full administrative view of user conferences
Centralized scheduling and moderation of calls
6x includes one 8-party conference bridge
48x includes:
4 Managed, Secure Bridges
60 Bridge Participants
30 party maximum per bridge

16. Dual Language Support 3 language Choices English French
Castilian Spanish
Default Language 1, option to convert to selected language (2) 16

17. Mobile Link

18. iAllworx

19. Message and Presence Management

20. Retrieving, Listening, Sending Messages

21. Checking and Creating Conference Calls

22. The Complete Solution
Question and Answer