1. Team Coaching – Pathways to Team Performance
Presented By:
Phillip Sandahl,
Co-Founder, Team Coaching International
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3. Why focus on teams? Relentless drive to do more with less
Leverage value of teams
Changing nature of teams
There are more teams than people

4. The Assumption
Team members know how to achieve business results by working together in teams.

5. Our data shows
Less than % are
High Performing

6. Our data shows
Less than 10% are
High Performing

7. Change takes place over time
What to do?
Team building
Training
Leadership development
Coaching
Team coaching
Change takes place over time

8. Start with the end in mind…
What makes great teams, great?

9. Best Team Exercise Scan back in your memory
A team that really stands out
Work, sports, music or theater, an event…
What were the qualities that set it apart?

10. What makes great teams, great?

11. Two Dimensions 1. Get the Job Done 2. Work Together Common Vision
Clear Goals
Action Oriented
Accountability
Effective Decision-Making
Leadership
Smart Use of Resources
2. Work Together
Trust
Respect
Communication
Mutual Support
Ability to Disagree
Value Differences
Positive Attitude

12. Constructive Interaction
Two Dimensions
Productivity
Alignment
Goals & Strategies
Proactive
Accountability
Decision-Making
Team Leadership
Resources
Positivity
Trust
Respect
Communication
Camaraderie
Constructive Interaction
Values Diversity
Optimism

13. Two Dimensions Get the Job Done Work Together High Positivity Low High
Productivity
High
Productivity
This gives us a familiar 4-quadrant matrix.
High Productivity qualities on the right.
Low Productivity on the left.
Teams with high Positivity attributes above the middle line.
Teams with low Positivity below the line.
Low Positivity

14. Two Dimensions This gives us a familiar 4-quadrant matrix.
High Productivity qualities on the right.
Low Productivity on the left.
Teams with high Positivity attributes above the middle line.
Teams with low Positivity below the line.

15. The Real World of Teams This gives us a familiar 4-quadrant matrix.
High Productivity qualities on the right.
Low Productivity on the left.
Teams with high Positivity attributes above the middle line.
Teams with low Positivity below the line.

16. Three Phases
Discovery
Assessment
Action Plan

17. The Team “Selfie”

18. You are here… (where is here?)
Core coaching questions
What’s working?
What’s not working?
Where does that show up?
What do you want?

19. Leads to Action
Goals to reach
New practices

20. Three Phases
Discovery
Assessment
Action Plan
Ongoing Coaching

21. Ongoing Coaching In-person if possible Monthly – 6 months
2 hours – half day
Virtual sessions – more often
90 minutes

22. Completion & Follow-up
Three Phases
Discovery
Assessment
Action Plan
Ongoing Coaching
Completion & Follow-up
Next Steps

23. Completion Measure results Harvest: what have you learned?
Celebration and appreciation
What’s next?

24. The Team “Before”

25. The Team “After”

26. Resources = +47% Communication = +38% Trust = +32%
Impact
Resources = +47% Communication = +38% Trust = +32%
Team Coaching also made a significant and measurable difference in the impact on patients. This team uses a standard industry patient satisfaction survey on an annual basis. The results for the business are clear and quantifiable. Customers—in this case patients—notice a significant difference in the quality and care they received from this team. Here is an unmistakable example of the impact of the team coaching to deliver real business results. It is now much easier for the organization to justify investing in this coaching process. They have seen the results and they have looked at the numbers.

28. Questions

29. Thank You!