1. The Hong Kong University of Science and Technology
Cisco Unified IP Phone 8945/7841
User Guide

2. Cisco 8945 Layout
Lens Shutter
Video Camera
Line Buttons
Display
Message Waiting Indicator
8945 has bluetooth feature that can add bluetooth accessories
Soft Keys
Contacts
Settings / Applications
Voic
Volume Control
Navigation
Keys
Headset
Receiver
Transfer
Audio Mute
Handsfree Speaker
Conference
Redial
Video Mute
Hold

3. Cisco 7841 Layout

4. Cisco 6945 Layout Message Waiting Indicator Display Line Buttons
Soft Keys
Transfer
Conference
Hold
Navigation Keys
Headset
Handsfree Speaker
Dial Pad
Audio Mute
Volume Control
Voic
Settings / Applications
Contacts
Receiver

5. Important Notes on Relocation
Backup old Nortel phone set’s personal directory
Erase old Nortel phone set’s personal directory for security reason

6. Password and PINs User has a password and two PINs
Portal password (alphanumeric) is for the phone settings web portal login
Phone PIN (numeric) is for accessing the personal directory on the phone
Voice mail PIN (numeric) is for accessing the voice mail on the phone

7. Password and PINs
The PINs and Password are generated randomly such that each user has different initial PINs/Password.
For simplicity, the initial PINs and Password of a user are the same.
The PINs and Password are ed to corresponding user.
Each user is recommended to change the initial PINs/Password as soon as possible.
For voic PIN, the user must choose a non-trivial PIN.

8. Password and PINs
Cisco Unity Connection considers a PIN is trivial if:
The PIN matches the numeric representation of the first or last name of the user.
The PIN contains the primary extension or alternate extensions of the user.
The PIN contains the reverse of the primary extension or alternate extensions of the user.
The PIN contains groups of repeated digits, such as “408408” or “ ”
The PIN contains only two different digits, such as “ ”
A digit is used more than two times consecutively (for example, “28883”).
The PIN is an ascending or descending group of digits (for example, “012345” or “987654”).
The PIN contains a group of numbers that are dialed in a straight line on the keypad when the group of digits equals the minimum credential length that is allowed (for example, if 3 digits is allowed, the user could not use “123,” “456,” or “789” as a PIN).

9. Unified Messaging
Single inbox synchronizes the voice messages in Cisco Unity Connection and Exchange mailboxes.
When single inbox is enabled, the new voice messages are replicated to the user’s Exchange mailbox. (Existing voice messages are *not* replicated.)
The user can then listen to the voice messages by any computing devices (mobile phone, notebook etc.).
Status changes (for example, from unread to read) are synchronized as well.
This service is enabled by default if the user has provided his / her address.
Note: As voice messages are replicated to Exchange mailboxes, the mapping of extension-user must be accurate. Any user change on the telephone must inform us.

10. Unified Messaging
Sample message (the user is

11. On-leave Staff Voicemail
When user is on vacation, he / she may not want the callers to leave voice messages as he / she cannot respond in short times.
To do so, user can make use of the “alternate greeting”.
When the user wants to disable voic , he dials to the voic system, and activates the alternate greeting by keying 412#.
When the user returns to work, he dials to the voic system and deactivate the alternate greeting by keying 412.
User can also choose to customize his/her own alternate greeting.

12. Internal Call & External Call
Internal call Dial Ext. No. (4 digits)
External call
Dial 9 + Tel. No.

13. Speakerphone ( Hands-Free )
Press or (button green light on)
Off
Press or (button light off)

14. Mute On Microphone Press (button red light on) Off Microphone
Press (button light off)

15. Redial To call the last dialed number Press (8945)
Press {Redial} (7841)

16. Call Hold Put a line on hold (1st line button flashes green) Press or
Reconnect Press { Resume } or

17. Call Transfer Set up Press + + / {Transfer}
Reconnect (if the line is no answer / busy) Press { Cancel } + { Resume }
Ext. No.

18. Conference Calls (8 parties)
During an active call 1. Press 2. Enter /
3. Press / {Conference}
4. {View Details} Select a party + {Remove}
Ext. No. 9
Tel. No.

19. Group Pickup
Pick up the handset
Press { Pickup } to pickup group call

20. Call Park To Activate During a call, press { Park }
( Screen shows a park no.)
To retrieve a parked call
Enter the park no. (e.g.4050) from another phone

21. Call Forward Set up Press { Fwd All } +
(Screen shows & “Call forwarded to XXX”)
Cancel Press { Fwd Off }
Ext. No.

22. Immediate Divert
To divert an incoming call to voic system immediately
Press { Divert }

23. Call Log (Up to 150 records)
To view
Press
{ 1.Call History } + select a call log record + Press { All Call } / { Missed Call }
+ { Edit Dial } to edit the displayed number if necessary
+ { Dial } / lift the handset to start calling
Received , Placed , Missed-

24. Personal Directory (Personal Address Book)
Press (1. Personal Directory) +
enter User ID & PIN + { Submit }
To Use
Search for an entry + { Dial } +
Select a Phone No. + { OK } + { OK }

25. Arrow Keys ( Up & Down )
8945 press up arrow key (7841/6945 press down arrow key) to review speed dial entries. Highlight a number to dial out
8945 press down arrow key (7841/6945 press up arrow key) to review call history. Highlight a number to dial out

26. Brightness (16 levels) (8945)
Press (2. Preferences) +
+ (3. Brightness ) to adjust
+ {Save} to confirm

27. Ring Tone Press + (2. Preferences)
+ { 1.Ring Tone } to change + Select Ring Tone + { Play } to listen / { Set } + { Apply } to use

28. Volume
To adjust the handset / speaker volume, press when handset / speaker is in use (off hook)
To adjust the ringer volume, press when handset / speaker is not in use (on hook)

29. Video Call (8945 only) For 8945, to enable or disable video call Press
{ Preferences }
{ Camera Settings }
{ Auto Transmit Video }
Select { Yes } to enable automatic video transmission
Select { No } to disable automatic video transmission

30. Internal access : Press or
Voic System
Internal access : Press or
(When having voic , Message Waiting Indicator is RED)

31. Access Phone Settings Web Portal (On-campus Only)
Launch a web browser & log into :
Through the web portal:
Set Speed dials
Add personal address book entries
Set call forward options
Disable voice mail
Change ring settings

32. Thank You!